Palma de Mallorca Vacation Packages

We had a fine stay here. Because the photo showed an ocean view that’s why I expected. But we were really only there to sleep so the pool view was fine. Did not try any food or ammenities but can say that it is not a 4* hotel based on the condition. It’s not bad just not 4*. I had friends staying down the hill at a 5* resort and you could certainly see the major difference. They also paid more than 2x what I did so glad I got a good value especially not being there much.

Great customer service

A beautiful hotel where I last stayed in 1998. It was fun to return to Palma 20 years later and see all of the changes that have taken place. Happily, the hotel remains beautiful. The decor is tasteful, the staff is lovely and the food is really delicious. We found the staff very attentive, in general, to our needs. Some issues we think warrant comment: two electrical outlets in our bathroom were not working. We notified staff, but this was not corrected during our stay. More seriously, on July 16, during breakfast on the terrace, a metal chair arm gave way as I leaned over to pick up the lid of a jam jar that had fallen, and this loose chair arm hit me very hard in the ribcage; it was very painful. I notified a staff member and they removed the chair from service. The pain worsened upon my return to the USA and I had to go for [and pay for] X-rays to rule out a fracture.

Apartments were very nice. Employees were nice. Neighborhood is very close to the party district.