Located in Palma de Mallorca Old Town, Portella Palma is within a 5-minute walk of Cathedral of Santa Maria of Palma and within 15 minutes of other popular attractions like Plaza Espana. This 14-room, 5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
What's nearby
Cathedral of Santa Maria of Palma - 2 min walk - 0.1 miles
Paseo Maritimo - 2 min walk - 0.1 miles
Parc de la Mar - 2 min walk - 0.1 miles
Palma Town Hall - 3 min walk - 0.2 miles
Plaza Mayor de Palma - 6 min walk - 0.4 miles
Getting around
Intermodal Station - 15 min walk
Marratxi Poligon Station - 16 min drive
Palma de Mallorca Airport (PMI) - 15 min drive
Restaurants
The Guinness House - 7 min walk
Cappuccino Grand Café At Hotel Mama‘ - 4 min walk
CAFÉSPHÈRE Specialty Coffee - 5 min walk
Las Columnas - 6 min walk
Starbucks - 4 min walk
About this property
Portella Palma
Guests staying at Portella Palma enjoy a 24-hour gym, a steam room, and free WiFi in public areas. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and Smart TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.
Recreational amenities at the hotel include a steam room and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 35 for adults and EUR 35 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli
Things to do
24-hour gym
Private wine tours
Steam room
Wine tasting room
Winery release events
Family friendly
Baby bath
Children's books
In-room babysitting (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Business center
Computer station
Outdoors
Garden
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (32 inch wide door)
Tile flooring in room
Wheelchair-accessible path to elevator
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Pillow menu
Premium bedding
Bathroom
Bathrobes
Children's slippers
Designer toiletries
Hair dryer
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Smart TV with cable channels
Food and drink
24-hour room service
Chef service
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
Minibar
Restaurant dining guides
More
Air conditioning
Ceiling fan
Free local calls
Heating
Iron/ironing board on request
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's JustIN mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
This property doesn't allow pets
Children and extra beds
One child 2 years old or younger stays free, per registered adult, when using existing bedding
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 35 for children
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number H5478521
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca
Frequently asked questions
Is free cancellation available at Portella Palma?
Portella Palma offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.
How much does it cost to stay at Portella Palma?
As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Portella Palma on Jun 22, 2026 start from $527, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What can I see around Portella Palma?
This hotel is situated in Palma de Mallorca Old Town within a short 4-minute walk of Cathedral of Santa Maria of Palma and also 13 minutes on foot from Plaza Espana. You'll also find Port of Palma de Mallorca and Porto Pi Centro Comercial within a short drive.
Is parking available on site at Portella Palma?
No, there isn't parking available at the hotel.
Is a spa located at Portella Palma?
Spa services at the hotel include massages.
Are there luxury amenities available at Portella Palma?
Yes, guests can indulge in luxuries such as a steam room, a chef service, and a restaurant at this hotel.
Does Portella Palma include a casino?
No, Portella Palma doesn't have a casino.
Is there an indoor pool at Portella Palma?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at Portella Palma?
There are many amenities for couples at this hotel, including a chef service and in-room massages as well as a restaurant.
Does Portella Palma have a hot tub?
No, but this hotel does have a steam room.
Does Portella Palma have a restaurant that serves breakfast?
Yes, Portella Palma serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.
Does Portella Palma allow pets to stay for free?
No, pets aren't allowed at Portella Palma.
Does Portella Palma have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
What is the closest airport to Portella Palma?
The closest major airport to Portella Palma is Palma de Mallorca Airport (PMI), which is 6.5 mi away (15 minutes by car).
Are there rooms with balconies that I can book at Portella Palma?
Yes, some guestrooms at this hotel offer either a balcony/patio and a deck/patio where guests can enjoy city and courtyard views.
Portella Palma Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
What a find!!! an amazing hotel with fantastic staff ...beautiful boutique type hotel very clean very tranquil and perfect location...a must stay in Palma
This hotel is fabulous, the staff can’t do enough for you and breakfast is in till 1pm and it’s all cooked fresh for you. A fabulous place to stay.
The only down side was there were building works next door and drilling started early on the Monday, however it wasnt till much later on the Tuesday . If your thinking of staying might be worth checking these works have finished before booking
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
I booked family of 4 but my son had to leave Mallorca so only 3 people - 2 rooms for $700+ per room. They didn’t offer to take the extra breakfast or make a sandwich to take out.The service staff was lacking- wasn’t friendly, not helpful or warm vibes.
- room didn’t have “patio” as advertised
- 2 rooms very dark even I requested a bright/light room. Very depressed room.
- the spa had no water in the sunken room to relax
-the front manager/general manager wasn’t present when we had issues about the bill… no response or communication.
Breakfast was very good and housekeeper was clean.
Otherwise Portella is overpriced what you get.
Großartige Unterkunft - im Zentrum Palmas und doch ruhig gelegen. Im Portella angekommen, betritt man eine kleine Oase. Die Mitarbeiter:innen sind wirklich großartig, Abendessen und Frühstück waren fantastisch, das Design beeindruckend.
Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal.
Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.