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Recent guest reviews

Very old rooms. It is very clean but the rooms are so outdated that it doesn’t feel comfortable. My room has a strong cigarette smell even though it’s non smoking. There’s only a tiny bottle of shampoo, lotion each and a miniature bar of soap provided, no conditioner. Breakfast was canceled because of the pandemic.

I knew it was not going to be good, but actually it was awful!!! The building was old together with everything inside it. The room smelled weird and the beds were not clean. At night small roaches running in the restroom. Dark stains on the wall and ceiling and the carpet seemed rather old and dirty. I did not stayed for my second night, I had to run!

My room 416 didn’t have a mini-fridge, I asked before to arrive and nobody answered me.

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Everything was excellent

Room is not properly isolated. We cannot sleep properly because we can hear people walking by in the hallway, a lot of outsider that just hangouts or meeting for something!! There are people shouting to each other, and we can hear all of it. We ask for quite room because we have our son with us. We were not happy and I wouldn’t recommend this place. And I am not going back.

We understand things are different due to COVID. Explain them, respond to requests, even if the answer is no. Service Indifference is the best way to describe this property. Things like "no breakfast" is quite ok, but let people know. The technology is very easy; you can do it. it just leaves a bad impression.

The location close to downtown is outstanding. Parking, however is tight if you arrive late and the hotel is full.

Loved how close it was to downtown. We were walking distance. The pool area was great, Loved how it had a pool that was 2 1/2 feet deep for my little one. I was less worried with her in it :) The breakfast was yummy. I would definitely stay here again!

It was a good place for a short stay. Bathrooms could be updated. Towels were hard, maybe some fabric softener or replace them a little more often.

Old hotel.. need all update because it’s very old place. The bathroom need update for sure

Was not able to check in until exactly 3 pm though plenty of vacant rooms. Last day, no eggs for breakfast. Keys did not work several times.

S Indian Canyon Dr Palm Springs CA

Hotel highlights

  • Walking distance to Palm Springs Art Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • 2 outdoor pools

Located in Downtown Palm Springs within a short walk of Palm Springs Art Museum, Quality Inn Palm Springs Downtown is within a mile (2 km) of other popular sights such as Palm Springs Convention Center. This 129-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.


Rooms

The 129 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. 37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs and hair dryers. Desks are also standard. Housekeeping is available once per stay.


Property features

2 outdoor pools, free WiFi in public areas, and a spa tub are featured at Quality Inn Palm Springs Downtown. If you plan to drive, free parking is available. Front-desk staff can assist with concierge services and luggage storage. Additional amenities include a meeting room, a terrace, and laundry facilities.

Room options

Standard 2 Queens Non Smoking

2 Queen Beds | Sleeps 4

Standard 2 Queens Non Smoking Courtyard View

2 Queen Beds | Sleeps 4

Standard King Non Smoking Courtyard View

1 King Bed | Sleeps 2

Standard King Non Smoking Pool View

1 King Bed | Sleeps 2

Guest reviews for Quality Inn Palm Springs Downtown

Everyone (35) Couples (2) Family (5)
3
Family with small children

Very old rooms. It is very clean but the rooms are so outdated that it doesn’t feel comfortable. My room has a strong cigarette smell even though it’s non smoking. There’s only a tiny bottle of shampoo, lotion each and a miniature bar of soap provided, no conditioner. Breakfast was canceled because of the pandemic.

By on Nov 25, 2021

Review comment responded on Nov 25, 2021

Thank You for your review of your stay with us. We are happy that you found our Rooms Clean but outdated and the size of the Bathroom Amenities were not up to your standards.

1
Business Business

I knew it was not going to be good, but actually it was awful!!! The building was old together with everything inside it. The room smelled weird and the beds were not clean. At night small roaches running in the restroom. Dark stains on the wall and ceiling and the carpet seemed rather old and dirty. I did not stayed for my second night, I had to run!

By on Nov 22, 2021

Review comment responded on Nov 25, 2021

We are very sorry that you did not enjoy your stay with us and do hope that you found a Hotel that was up to your standards.

3
Everyone

My room 416 didn’t have a mini-fridge, I asked before to arrive and nobody answered me.

By on Oct 8, 2021

Review comment responded on Oct 11, 2021

Hello Augustin, Sorry that no one was able to answer your request and I apologize in advance for not being able to meet your request. We will make sure that this is not a issue again.

5
Everyone

By on Oct 4, 2021

2
Family

-

By on Sep 8, 2021

5
Everyone

By on Aug 23, 2021

5
Partner Couples

Everything was excellent

By on Jul 19, 2021

2
Everyone

By on May 31, 2021

Review comment responded on Jun 12, 2021

Thank you for very much for taking the time to provide us your valuable feedback.

4
Everyone

By on Jan 10, 2021

Review comment responded on Jan 11, 2021

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1
Family

Room is not properly isolated. We cannot sleep properly because we can hear people walking by in the hallway, a lot of outsider that just hangouts or meeting for something!! There are people shouting to each other, and we can hear all of it. We ask for quite room because we have our son with us. We were not happy and I wouldn’t recommend this place. And I am not going back.

By , from Palm spring on Nov 20, 2020

Review comment responded on Nov 23, 2020

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Quality Inn Palm Springs Downtown

390 S Indian Canyon Dr, Palm Springs, CA 92262
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