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Recent guest reviews

No wifi No gym No breakfast Pool area need some tlc

I enjoyed the welcoming staff. Randy was gracious & upgraded my room with a fridge / microwave. Pool was immaculatly clean.

They charged me 364.88 dollars plus 50 for incidents. I booked the hotel for 314.88 dollars. I will dispute this with my credit card company. Orbitz is a scam.

Staff was very friendly

Very old rooms. It is very clean but the rooms are so outdated that it doesn’t feel comfortable. My room has a strong cigarette smell even though it’s non smoking. There’s only a tiny bottle of shampoo, lotion each and a miniature bar of soap provided, no conditioner. Breakfast was canceled because of the pandemic.

I knew it was not going to be good, but actually it was awful!!! The building was old together with everything inside it. The room smelled weird and the beds were not clean. At night small roaches running in the restroom. Dark stains on the wall and ceiling and the carpet seemed rather old and dirty. I did not stayed for my second night, I had to run!

My room 416 didn’t have a mini-fridge, I asked before to arrive and nobody answered me.

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Everything was excellent

Room is not properly isolated. We cannot sleep properly because we can hear people walking by in the hallway, a lot of outsider that just hangouts or meeting for something!! There are people shouting to each other, and we can hear all of it. We ask for quite room because we have our son with us. We were not happy and I wouldn’t recommend this place. And I am not going back.

We understand things are different due to COVID. Explain them, respond to requests, even if the answer is no. Service Indifference is the best way to describe this property. Things like "no breakfast" is quite ok, but let people know. The technology is very easy; you can do it. it just leaves a bad impression.

S Indian Canyon Dr Palm Springs CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 2 outdoor pools
  • Concierge services

Located in Downtown Palm Springs, Quality Inn Palm Springs Downtown is within a 5-minute walk of sights such as Baristo Park and Agua Caliente Cultural Museum. This 129-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.


Rooms

37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs and hair dryers. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available once per stay.


Property features

2 outdoor pools, free WiFi in public areas, and a spa tub are featured at Quality Inn Palm Springs Downtown. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include a meeting room, a terrace, and laundry facilities.

Room options

Guest reviews for Quality Inn Palm Springs Downtown

Everyone (29) Couples (2) Family (5)
1
Everyone

By on Mar 6, 2023

2
Friends

No wifi No gym No breakfast Pool area need some tlc

By on Oct 24, 2022

Review comment responded on Oct 25, 2022

We do apologize that the wi-fi was out during your stay with us. We do not advertise breakfast any more at this property.

5
Everyone

I enjoyed the welcoming staff. Randy was gracious & upgraded my room with a fridge / microwave. Pool was immaculatly clean.

By on Jul 7, 2022

Review comment responded on Jul 7, 2022

We Thank You for your comments about your stay. We are very Happy that you enjoyed your visit with us and we look forward to seeing you again soon..

1
Friends

They charged me 364.88 dollars plus 50 for incidents. I booked the hotel for 314.88 dollars. I will dispute this with my credit card company. Orbitz is a scam.

By on May 29, 2022

Review comment responded on Jun 13, 2022

The $50 hold falls off of your credit card in 5 to 7 Business Days based on your bank.

3
Everyone

By on Apr 18, 2022

2
Everyone

By on Apr 12, 2022

5
Everyone

Staff was very friendly

By on Apr 2, 2022

Review comment responded on Apr 4, 2022

Thank You for your review and we are very happy that you enjoyed your visit.

1
Everyone

By on Feb 25, 2022

3
Family with small children

Very old rooms. It is very clean but the rooms are so outdated that it doesn’t feel comfortable. My room has a strong cigarette smell even though it’s non smoking. There’s only a tiny bottle of shampoo, lotion each and a miniature bar of soap provided, no conditioner. Breakfast was canceled because of the pandemic.

By on Nov 25, 2021

Review comment responded on Nov 25, 2021

Thank You for your review of your stay with us. We are happy that you found our Rooms Clean but outdated and the size of the Bathroom Amenities were not up to your standards.

1
Business Business

I knew it was not going to be good, but actually it was awful!!! The building was old together with everything inside it. The room smelled weird and the beds were not clean. At night small roaches running in the restroom. Dark stains on the wall and ceiling and the carpet seemed rather old and dirty. I did not stayed for my second night, I had to run!

By on Nov 22, 2021

Review comment responded on Nov 25, 2021

We are very sorry that you did not enjoy your stay with us and do hope that you found a Hotel that was up to your standards.

Quality Inn Palm Springs Downtown

390 S Indian Canyon Dr, Palm Springs, CA 92262
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