Very clean. Friendly and courteous staff. Nice property
Fair property for the value -very unclean room ... sticker claimed room was sanitized, but it clearly had not been wiped down for Covid.
Inconsistent Direct Tv channels, sad breakfasts
Terrible staff treatment
Nice classy place. Breakfast is sad.
The pool was dirty- layers of dirt in the bottom of The pool. Bugs and dead bees floating in the pool. The temp of the pool was too cold for my 5 and 8 yr old Grandchildren to swim in. The handrail to the pool was broken and corroded. The jacuzzi was murky and could smelling. The table umbrella canvas was torn and the umbrella could not be opened. I was very disappointed in the pool area, especially for a Hilton.
Rooms are a great size, the kitchenette is definitely an added bonus. Due to covid we couldn’t make use of a lot of their amenities including the free breakfast. Maybe even coffee, juice, milk and individually wrapped muffins or packaged cookies would have been nice.
Property was good.. there was a huge stain in the living room.. other than that it was clean. Due to covid pool is limited and no free breakfast. Quiet hotel
For me it was a very good location. I was staying close up to I-10 so being nearest to the freeway worked. Staff was non-existent but caused by outrageous orders of the governor. Able to book reservation, unable to check in until I got around the orders with trickery. Once inside, no amenities at all. We had a the hotel offered a place to sit down stairs. No staff, no food, no beverage service. That is even outside the governor's orders. We were booked into, and charged for a suite. Got a regular room. Didn't get a price reduction. I am not doing this one again.
Great stay. Delivered in service. Stayed for a business conference.
The size of the rooms were great. Loved having privacy while someone is watching tv.
Good location, the property is showing it’s age a little.
The hotel is next to a park that my children really enjoyed.
Breakfast eggs need an upgrade. Breakfast tables need to be cleaned up for the next guests quicker (people are pigs). Very clean and new, very quiet. Desk staff was very friendly.
The suites were perfect. Nice living area. TV in living area and bedroom. Great pillows. Kitchen was perfect. The only problem -- and it's an important one -- is that the adjoining rooms have no sound attenuation. Continuing on the upside, location was perfect for travelling in the Palm Springs area as it's close to I-10 but not close enough for any highway noise. And the breakfast was first class.
Homewood Suites by Hilton Palm Desert places you within 2 miles (3 km) of Classic Club and Desert Willow Golf Resort. This 128-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Unwind at the end of the day with a drink at the bar/lounge, or chat with other guests at the free manager's reception on select days.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Kitchens, MP3 docks, and sofa beds are other standard amenities.
Guests of Homewood Suites by Hilton Palm Desert have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a free grocery shopping service.
Very clean. Friendly and courteous staff. Nice property
Fair property for the value -very unclean room ... sticker claimed room was sanitized, but it clearly had not been wiped down for Covid.
Thank you for staying with us and taking the time to leave a review! The cleanliness matter will be further reviewed by our management team and a solution will be identified as we strive to provide quality lodging accommodations to all our guests. We hope to have you stay with us again in the future and see the improvements we have made thanks to your comments!
Inconsistent Direct Tv channels, sad breakfasts
Dear Anonymous, We appreciate you staying with us and sharing your feedback. We will look into the issue you reported regarding the DirecTv channels! Unfortunately we do have to provide a grab and go breakfast right now due to local covid recommendations, but we look forward to returning to full amenities once those are lifted Safe travels!
Terrible staff treatment
Dear Anonymous, We are sorry to hear you may have had an unpleasant experience with us during your stay! Providing the highest level of hospitality brings us great pride, and we apologize for falling short during your stay.
Nice classy place. Breakfast is sad.
Thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay but apologize for falling short of your expectations with our grab and go breakfast. We hope to see you again next time you are in the area!
The pool was dirty- layers of dirt in the bottom of The pool. Bugs and dead bees floating in the pool. The temp of the pool was too cold for my 5 and 8 yr old Grandchildren to swim in. The handrail to the pool was broken and corroded. The jacuzzi was murky and could smelling. The table umbrella canvas was torn and the umbrella could not be opened. I was very disappointed in the pool area, especially for a Hilton.
Rooms are a great size, the kitchenette is definitely an added bonus. Due to covid we couldn’t make use of a lot of their amenities including the free breakfast. Maybe even coffee, juice, milk and individually wrapped muffins or packaged cookies would have been nice.
Hi Brenda, Thank you for taking the time to review your stay with us at the Homewood Suites Palm Desert. I appreciate your positive remarks regarding our spacious guest rooms and kitchenettes. Thanks again for the review, and we hope to welcome you back on your next visit to the area!
Dear Lisa, Thank you for staying with us and sharing your review! We hope to see you again next time travel brings you to Palm Desert.