DoubleTree by Hilton Hotel Golf Resort Palm Springs

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Golf Resort Palm Springs

Outdoor pool, open 10:00 AM to 10:00 PM, cabanas (surcharge)
Pool views, serves lunch, dinner, and happy hour
Golf
View from room
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
67967 Vista Chino, Cathedral City, CA, 92234
  • Place, Desert Family Medical Center
    ‪5 min walk‬
  • Place, Panorama Park
    ‪12 min walk‬
  • Place, Cimarron Golf Club
    ‪3 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪12 min drive‬

Room options

Superior Studio Suite, 1 King Bed, Mountain View (Golf View)

7.0 out of 10
Good
(4 reviews)
  • Golf view
  • 784 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(69 reviews)
  • Mountain view
  • 392 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Patio (Roll In Shower)

  • Mountain view
  • 392 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Mountain View (Roll In Shower)

  • Mountain view
  • 392 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mountain View (Pool View)

8.4 out of 10
Very good
(27 reviews)
  • Mountain view
  • 392 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (2 Rooms)

  • Mountain view
  • 1120 sq ft
  • Sleeps 2
  • 1 King Bed

King, Suite, Corner

8.0 out of 10
Very good
(6 reviews)
  • Mountain view
  • 1011 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King, Suite, Accessible, Corner

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1011 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(42 reviews)
  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Impaired)

  • 392 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (Pool View)

9.2 out of 10
Wonderful
(17 reviews)
  • Mountain view
  • 392 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Patio (Fire Pit)

9.0 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Fire Pit)

8.6 out of 10
Excellent
(14 reviews)
  • Mountain view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room with Pool View and Private Patio/Fire Pit

  • Sleeps 4

Two Queen Room with Private Balcony or Patio

  • Sleeps 4

Two Queen Room with Pool or Mountain View

  • Sleeps 4

Two Queen Room with Private Patio or Fire Pit

  • Sleeps 4

King Studio Suite with Golf or Mountain View

  • Sleeps 4

King Two Room Corner Suite

  • Sleeps 4

King Two Room Presidential Suite

  • Sleeps 2

King Room Mobility Access Roll-in Shower with Pool or Mountain View

  • Sleeps 4

King Room Mobility Access Roll-in Shower Walkout Patio

  • Sleeps 4

Two Queen Room Mobility Access Tub with Balcony or Patio

  • Sleeps 4

Two Queen Room Mobility or Hearing Access Tub

  • Sleeps 4

Mobility Access King Two Room Corner Suite with Tub

  • Sleeps 4

King Room with Private Balcony or Patio

  • Sleeps 4

1 King Bed With Pool/Mountain View

  • Sleeps 4

About the neighborhood

Cathedral City

Located 2.9 mi (4.6 km) from Palm Springs Air Museum, DoubleTree by Hilton Hotel Golf Resort Palm Springs is within a 10-minute drive of other popular attractions like Big League Dreams Sports Park. This 289-room, 4-star resort has 2 restaurants along with conveniences like a golf course and an outdoor pool.

What's nearby

  • Desert Family Medical Center - 5 min walk - 0.3 miles
  • Panorama Park - 12 min walk - 0.7 miles
  • Cimarron Golf Club - 3 min drive - 1.2 miles
  • Big League Dreams Sports Park - 8 min drive - 3.5 miles
  • Palm Springs Convention Center - 13 min drive - 5.6 miles

Getting around

  • Palm Springs Station - 18 min drive
  • Palm Springs Intl. Airport (PSP) - 7 min drive

Restaurants

  • ‪Cardenas Markets - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Paul - ‬2 min drive
  • ‪Bubba's Bones & Brews - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Golf Resort Palm Springs

Guests of DoubleTree by Hilton Hotel Golf Resort Palm Springs enjoy a golf course, an outdoor pool, and a 24-hour gym. RV, bus, and truck parking is available. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs resort include a sauna, outdoor tennis courts, and indoor tennis courts.
49-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts and 9 indoor tennis courts. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cabana Pool Bar
  • MIRA Bar & Cafe
  • Polanco Kitchen

Things to do

  • 24-hour gym
  • 27-hole golf course
  • 5 outdoor tennis courts
  • 9 indoor tennis courts
  • Basketball
  • Bicycle rentals
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Optional golf privileges
  • Outdoor pool
  • Piano
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • TV in common areas
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 23,002 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 1 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 40.25 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 to 25 for adults, and USD 10 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Desert Princess Palm Springs Golf Resort Cathedral City
Desert Princess Resort Palm Springs
Princess Desert Palm Springs
Doral Desert Princess Cathedral City
Doral Desert Princess Resort Palm Springs Hotel Cathedral City
Desert Princess Palm Springs Golf Resort future Double Tree
Desert Princess Palm Springs Golf future Double Tree
DoubleTree Hilton Hotel Golf Resort Palm Springs Cathedral City
DoubleTree Hilton Golf Palm Springs Cathedral City
DoubleTree Hilton Hotel Golf Resort Palm Springs
DoubleTree Hilton Golf Palm Springs
DoubleTree by Hilton Hotel Golf Resort Palm Springs Resort

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

DoubleTree by Hilton Hotel Golf Resort Palm Springs provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Golf Resort Palm Springs on Apr 20, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of DoubleTree by Hilton Hotel Golf Resort Palm Springs?

This resort is located in Cathedral City within a short 13-minute walk of Panorama Park. You'll also find Palm Springs Convention Center and Palm Springs Air Museum within a short drive.

Is there parking available at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

Yes, there is accessible parking available.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs have a casino at the property?

No, DoubleTree by Hilton Hotel Golf Resort Palm Springs doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about DoubleTree by Hilton Hotel Golf Resort Palm Springs?

There are many amenities for couples at this resort, including an outdoor pool and a poolside bar plus some guestrooms feature fireplaces.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Golf Resort Palm Springs has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Golf Resort Palm Springs for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Hotel Golf Resort Palm Springs?

The closest major airport to DoubleTree by Hilton Hotel Golf Resort Palm Springs is Palm Springs Intl. Airport (PSP), which is 4.2 mi away (7 minutes by car). Another top airport is Bermuda Dunes, CA (UDD), which is located 15.5 mi away (21-minute drive).

Are there rooms with balconies at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

Yes, some guestrooms at this resort offer either a furnished balcony or a deck where guests can enjoy park or golf course views.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Golf Resort Palm Springs.

DoubleTree by Hilton Hotel Golf Resort Palm Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 521 out of 1006 reviews
Rating 8 - Good. 215 out of 1006 reviews
Rating 6 - Okay. 127 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 72 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and pleasant except the Canadian Goose standing guard at the entrance was rather surly!
Stayed 6 nights in Mar 2026

10/10 Excellent

Rashaan

Stayed 3 nights in Jan 2026

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and accessible.
Stayed 2 nights in Jan 2026

8/10 Good

xia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the driving range!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria, Hercules

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect, we plan to come back!!
Stayed 3 nights in Jan 2026

10/10 Excellent

lala

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

6/10 Okay

Gaurav

Traveled with family and small children
Disliked: Cleanliness
Room Was just fine, There was not enough focus on cleaniless and service was poor and Young guy in check in counter was rude. Towels were not readily available - shortage of towels. Fire pit had a technical issue which would take a week to fix it. I would rate this as 2.5 out of 5. will not visit this property again. Ideally I would like a refund for my stay
Stayed 4 nights in Dec 2025

2/10 Terrible

Vahan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty
Stayed 1 night in Jan 2026

2/10 Terrible

Francisco

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the stay rooms are old and dirty you can smell the dirty carpet nothing is included to do here you would think since your paying all that money to stay at this resort but you have to pay for every amenities I understand paying to do the golf which was really expensive then they tell you what to wear! False advertising they say there’s things inside and included but there isn’t ,But to play the games outside they charge for that to you would think all that they charge for they would upgrade the rooms at least, front desk girl wasn’t very nice when we checked in. Overall find another place worth it if your paying so much for a room might as well find a nicer place for the same amount NOT HERE oh ya and you have to pay for there expensive breakfast that wasn’t worth it ! Won’t be coming back
Stayed 2 nights in Dec 2025

6/10 Okay

Tasmin

Stayed 1 night in Jan 2026

8/10 Good

Percy, Pleasanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great but room service and food quality could be a bit better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Dec 2025

6/10 Okay

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

JUN

Liked: Cleanliness, property conditions & facilities
Easy parking, shopping mall near by.
Stayed 3 nights in Dec 2025

10/10 Excellent

ee-chun, new haven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel offer gorgeous view with a golf course and mountain view. The room is clean, but not updated. Highly recommended!
Stayed 1 night in Dec 2025

4/10 Poor

Alfonso

Traveled with partner
Liked: Cleanliness, amenities
I am writing to share feedback about my recent stay at your property. Unfortunately, my experience did not meet the standards I have come to expect as a Hilton Honors member. Upon arrival, the check-in process felt rushed and unwelcoming. The staff member immediately requested identification, processed our keys, and moved on to the next guest without offering any information. We had to ask about directions to our room, parking options, and restaurant hours ourselves. When we entered the room, we noticed several maintenance issues: Electrical outlets in the bathroom and behind the television were loose and not secured to the wall, and the room door had multiple scratches and was in need of repainting. Overall, the room appeared outdated and in need of refreshing. Additionally, we did not receive the cookies typically offered at check-in. When we inquired at the front desk, the staff member informed us that cookies are only given at check-in and reluctantly provided them “this time only.” As loyal Hilton Honors members who have stayed at many Hilton properties, this experience was disappointing both in terms of customer service and room aesthetics. We hope this feedback helps improve future guest experiences.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra

Stayed 5 nights in Dec 2025

10/10 Excellent

michael, Pleasanton

Stayed 3 nights in Dec 2025

8/10 Good

Leila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and nice room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aijia

Stayed 2 nights in Dec 2025

4/10 Poor

Cruz

Liked: Staff & service
Disliked: Cleanliness
250 for one night at a basic hotel plus 30$ per person for the breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room upon arrival was very clean and ready to go. We even arrived early, and the staff let us right in.Allpolit staff throughout the resirt was very helpful and
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2025

8/10 Good

Xingyun

Stayed 2 nights in Dec 2025