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Recent guest reviews

The property does not look very new, although not too old. The setups in the sink area and the bathroom also look a little dated although very clean. It would be good if the air conditioner was not located next to the bed, because we had to place a towel on top of it to avoid the cool air blowing directly to our heads while sleeping overnight. The location of the breakfast area is very cozy because it is right next to the pool. The overall location of the property is in the quiet area of Palm Springs, which is good for those who need some good hours of sleep after a full day of adventures.

Definitely stay some where else

Uncaring employees

The property has a beautiful location but the rooms and bathrooms need a lot of updates. We did love the pool and the hot tub.

Pretty old.Could def use a sprucing up.For a BW it was more like a below grade Motel 6.Staff was friendly.

The property is pretty junky. I was not impressed. The walkways need painted. The elevator needs to be mopped. The mattress was really cheap. I stay at best western plus in Palm Deser t and it is much better with better mattress. Overall, I give this place 3 stars tops. The room did seem to be very clean and it had the expected amenities.

Good location. But getting really run down the room needs alot of work

I’ve been to nicer best westerns. This one is pretty Tun down & old. AC was super loud, carpet was dirty, one of the lights didn’t work. Not worth the $250 honestly.

Nice Hotel with GREAT location! Needs a bit more attention to detail,,,ie towel racks in bathroom, cleaning and refurbishing furniture, more caulking in bathroom...after all this is Palm Springs!!

Nice, clean, and convenient location for the price.

Friendly staff, substantial free breakfast, relaxing pool & hot tub area. All facilities were clean and the hotel itself is located in a quiet neighborhood.

Lovely property great breakfast. Close airport, lots fast food need car to enjoy. Has refrigerator and microwave.

Clean and nice large room. Breakfast was great and staff were quite pleasant.

Found bugs on the bed. Breakfast weren’t good. There’s a lot of bugs n bees on the property.

S Palm Canyon Dr Palm Springs CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in The Mesa, Best Western Inn at Palm Springs is next to Moorten Botanical Garden and Cactarium and San Jacinto Mountains. This 70-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

At Best Western Inn at Palm Springs, guests have access to an outdoor pool, free WiFi in public areas, and a spa tub. If you plan to drive, free parking is available. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking

1 King Bed and 2 Queen Beds | Sleeps 6

Guest reviews for Best Western Inn at Palm Springs

Everyone (21) Couples (3) Family (11)
3
Family

The property does not look very new, although not too old. The setups in the sink area and the bathroom also look a little dated although very clean. It would be good if the air conditioner was not located next to the bed, because we had to place a towel on top of it to avoid the cool air blowing directly to our heads while sleeping overnight. The location of the breakfast area is very cozy because it is right next to the pool. The overall location of the property is in the quiet area of Palm Springs, which is good for those who need some good hours of sleep after a full day of adventures.

By on Apr 12, 2022

Review comment responded on Apr 15, 2022

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1
Family

Definitely stay some where else

By on Jan 4, 2022

Review comment responded on Jan 11, 2022

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2
Everyone

Uncaring employees

By on Jan 3, 2022

Review comment responded on Jan 11, 2022

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4
Friends

The property has a beautiful location but the rooms and bathrooms need a lot of updates. We did love the pool and the hot tub.

By on Dec 26, 2021

Review comment responded on Jan 3, 2022

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

3
Family

Pretty old.Could def use a sprucing up.For a BW it was more like a below grade Motel 6.Staff was friendly.

By on Dec 13, 2021

Review comment responded on Dec 13, 2021

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4
Business Business

The property is pretty junky. I was not impressed. The walkways need painted. The elevator needs to be mopped. The mattress was really cheap. I stay at best western plus in Palm Deser t and it is much better with better mattress. Overall, I give this place 3 stars tops. The room did seem to be very clean and it had the expected amenities.

By on Oct 12, 2021

Review comment responded on Oct 19, 2021

Thank you for taking the time to review our hotel. we will definitely be using your feedback to make improvements going forward. We hope to see you again soon!

5
Everyone

By on Jun 15, 2021

Review comment responded on Jul 30, 2021

Thank you for taking the time to review our hotel! We hope to see you again soon.

3
Family

Good location. But getting really run down the room needs alot of work

By on May 21, 2021

2
Partner Couples

I’ve been to nicer best westerns. This one is pretty Tun down & old. AC was super loud, carpet was dirty, one of the lights didn’t work. Not worth the $250 honestly.

By on May 3, 2021

Review comment responded on May 6, 2021

Thank you for taking the time to share your recent experience with us. On behalf of our entire team, I would like to apologize for not meeting your expectations. Your satisfaction is important to us and we will be using the feedback you gave us as we begin our renovation journey. I hope that this isolated stay will not keep you from continuing to stay with the Best Western Hotels and Resorts family during future travels.

3
Everyone

Nice Hotel with GREAT location! Needs a bit more attention to detail,,,ie towel racks in bathroom, cleaning and refurbishing furniture, more caulking in bathroom...after all this is Palm Springs!!

By on May 2, 2021

Best Western Inn at Palm Springs

1633 S Palm Canyon Dr, Palm Springs, CA 92264
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