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Recent guest reviews

Hilton West Palm Beach accepted my reservation through Orbitz. I made the reservation only a few days prior to arrival. When I arrived at the hotel they said they would not allow me to stay as they were only accepting first responders. They offered no suggestions in locating a place to stay overnight. I had just flown in from LA for an interview with a local energy company but the Hilton simply refused my confirmed accommodations and turned away. No offer of a refund or alternate hotel. Very disappointing welcome to the Palm Beach area in this time of Covid.

Clean and Excellent service! Great place to stay. Thank you

Conveniently located - great amenities. Walk-in distance to shops & restaurants.

Is good time in the hotel. Everything ok. Nice time

I did not like the fact I had to vallet. I was not aware of this and was not prepared for it. It takes a long time for them to get the car.

Great location, easy to operate in-room thermostat which actually is not common when it works properly. Clean, helpful staff who were not bothered when I wanted or needed something. Many more like the pool area was also great. I recommend.

We had to wait a long time for our car to come back from valet. They rectified the problem after no communication and comped our valet.

No me gusto nada para todo eran reglas la piscina super llena,y con una musica alta con personas tomadas

I left some clothes behind after i checked out, and they fedexed ti me. Staff is amazing

Great hotel. Pool was clean, had lots of chairs/umbrellas and they let you bring outside drinks/snacks to it which helped minimize buying expensive drinks from the bar. Room was clean. Was able to check in at 11AM which was super nice. Two blocks from numerous restaurants/night life. About a 15 minute Uber from airport. Overall phenomenal experience. From now on this is my West Palm hotel. Kudos Hilton!

Okeechobee Blvd West Palm Beach FL

Hotel highlights

  • Walking distance to Rosemary Square and Palm Beach County Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown West Palm Beach, Hilton West Palm Beach is adjacent to Palm Beach County Convention Center and within a 5-minute walk of other popular sights like Rosemary Square. This 400-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's connected to the convention center in central West Palm Beach and also close to Clematis Street and Worth Avenue.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 400 rooms feature refrigerators, safes, and phones. Guests can expect to find free WiFi and LCD TVs. Rooms also include ironing boards.


Property features

Built in 2016, the brand new Hilton West Palm Beach offers an outdoor pool, a 24-hour fitness center, and a spa tub. Valet parking is USD 31 per day if you plan to drive, or hop aboard the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, 8 meeting rooms, and conference space.

Room options

Presidential Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Executive Level

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, City View

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Accessible, City View

1 King Bed | Sleeps 4

Guest reviews for Hilton West Palm Beach

Everyone (44) Couples (8) Family (13)
3
Everyone

By on May 25, 2020

Review comment responded on May 25, 2020

Thank you for your feedback. We apologize for any inconveniences you might have experienced while staying with us. We would love to hear some details on how we can better serve you and future guests. Thank you.

1
Business Business

Hilton West Palm Beach accepted my reservation through Orbitz. I made the reservation only a few days prior to arrival. When I arrived at the hotel they said they would not allow me to stay as they were only accepting first responders. They offered no suggestions in locating a place to stay overnight. I had just flown in from LA for an interview with a local energy company but the Hilton simply refused my confirmed accommodations and turned away. No offer of a refund or alternate hotel. Very disappointing welcome to the Palm Beach area in this time of Covid.

By , from LA on May 1, 2020

Review comment responded on May 3, 2020

Thank you for taking the time to review our hotel. We apologize that we missed the mark with you and did not meet your expectations. I hope one day you will be willing to give us another chance.

5
Business Business

Clean and Excellent service! Great place to stay. Thank you

By , from Summit, NJ on Mar 15, 2020

Review comment responded on Mar 15, 2020

Thank you very much for your great review! We are glad you enjoyed your stay with us!

5
Everyone

By on Mar 10, 2020

Review comment responded on Mar 12, 2020

Thank you for your great feedback!

5
Everyone

Conveniently located - great amenities. Walk-in distance to shops & restaurants.

By on Dec 1, 2019

Review comment responded on Dec 1, 2019

Thank you for your great review! We are glad you enjoyed your stay with us.

3
Family with small children Family

Is good time in the hotel. Everything ok. Nice time

By on Nov 22, 2019

Review comment responded on Nov 22, 2019

Thank you for your rating

4
Everyone

By on Nov 13, 2019

Review comment responded on Nov 14, 2019

Thank you for the awesome review! We hope to see you again soon.

5
Everyone

By on Nov 13, 2019

Review comment responded on Nov 14, 2019

Thank you for the awesome review! We hope to see you again soon.

3
Everyone

I did not like the fact I had to vallet. I was not aware of this and was not prepared for it. It takes a long time for them to get the car.

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

Thank you for taking the time to review our hotel. I apologize that we did not hit the mark with your stay. I am going to take your feedback and pass it to the necessary managers. Thank you for staying and we hope you are willing to try us again someday soon.

5
Business Business

Great location, easy to operate in-room thermostat which actually is not common when it works properly. Clean, helpful staff who were not bothered when I wanted or needed something. Many more like the pool area was also great. I recommend.

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

Thank you for your feedback. We truly appreciate it.

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