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Hilton West Palm Beach

4.0 out of 5.0

Recent guest reviews

Front desk manager was very considerate when room Wasn’t ready to check in.

Very tasteful designer amenities, secure, excellent meals, highly pleasant, interesting experience. High-end, and modern Personally, just one aspect I'd like improved. Shower water overflowed into bathroom floor, please provide thick tub mat. I had to quickly dry myself, and then dry the floor. Not enough towels. a Bathrobe would have been delightful. Overall, I rated a 9 of Ten. I would return and recommend to friends & Family.

I did not care for valet parking. I like to come and go as I please. Having to call and wait for my vehicle every time was very annoying. Valet very pricey.

Excellent stay, with no issues at all. Definitely recommend.

Hotel and staff was great. Food was terrible. No complitary coffee in lobby in morning. Hop had to go off grounds for good food.

Both my son and I got sick from lunch in the restaurant. We told the front desk, and no one ever contacted me about it. The whole facility is dark and dreary on the interior. The beach access is quite small. Overall, very disappointing.

Excellent conditions and entertainments. Very close to the opera house and the City Place. The valet parking is terrible, it is better not to leave the car in that trap !!

For the price, you can stay at a better hotel with a friendlier staff.

The facility, staff, anemeties, and services exceeded my expectations!!! I think the only thing they can improve on is get better towel and toilet paper quality. The towels and toilet papers were abrassive to the skin. I'm sure the Hilton can afford better quality than they have for their guests. But overall, I feel that it's an excellent hotel.

Beautiful hotel with nice clean rooms. Great location.

Love it very nice the staff where very good very clean

Very easy to get to the convention center and the city walk. The staff was nice, but it seemed like there weren't enough of them to manage the volume of guests.

After coming late from a concer, you just want to get your room keys and sleep... that’s what happen. Check-in was fast, I left my car in the valet... easy easy easy

600 Okeechobee Blvd West Palm Beach FL

Hotel highlights

  • Walking distance to CityPlace and Palm Beach County Convention Center
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in Downtown West Palm Beach, Hilton West Palm Beach is adjacent to Palm Beach County Convention Center and within a 5-minute walk of other popular sights like CityPlace. This 4-star hotel welcomes guests with 400 rooms and conveniences like an outdoor pool, a free airport shuttle, and a fitness center. It's connected to the convention center in central West Palm Beach and also close to The Society of the Four Arts and Henry Morrison Flagler Museum.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

The 400 rooms are air-conditioned and have refrigerators and phones. For entertainment, guests can enjoy LCD TVs.


Property features

Renovated in 2016, Hilton West Palm Beach features an outdoor pool, a fitness center, and 8 meeting rooms. Valet parking is USD 25 per day if you plan to drive, or hop aboard the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Room, 1 King Bed, City View, Executive Level

King 1 | Sleeps 2

Room, 1 King Bed, City View

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds, Pool View

Queen 2 | Sleeps 4

Deluxe Room, 2 Queen Beds, Accessible, City View

Queen 2 | Sleeps 4

Guest reviews for Hilton West Palm Beach

Everyone (29) Couples (3) Family (5)
4
Friends

Front desk manager was very considerate when room Wasn’t ready to check in.

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Thank you for staying with us. We appreciate your feedback!

4
Everyone

By on Jun 9, 2019

Review comment responded on Jun 9, 2019

Thank you for your feedback

5
Everyone

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Thanks for staying with us. We appreciate your feedback!

5
Families Partner Couples

Very tasteful designer amenities, secure, excellent meals, highly pleasant, interesting experience. High-end, and modern Personally, just one aspect I'd like improved. Shower water overflowed into bathroom floor, please provide thick tub mat. I had to quickly dry myself, and then dry the floor. Not enough towels. a Bathrobe would have been delightful. Overall, I rated a 9 of Ten. I would return and recommend to friends & Family.

By on Jun 2, 2019

Review comment responded on Jun 2, 2019

Thank you for the nice review and taking the time to review our property. We appreciate the feedback and hope you are able to visit again soon!

3
Partner Couples

I did not care for valet parking. I like to come and go as I please. Having to call and wait for my vehicle every time was very annoying. Valet very pricey.

By on Jun 1, 2019

Review comment responded on Jun 1, 2019

Thank you for taking the time to review our hotel and we appreciate the feedback. Hope you will visit real soon.

5
Everyone

By on May 31, 2019

Review comment responded on May 31, 2019

Thank you for taking the time to review our property. We are glad to hear you had a positive experience, hope to see you soon!

5
Everyone

By on May 30, 2019

Review comment responded on May 30, 2019

Thank you for the positive review!

5
Partner Couples

Excellent stay, with no issues at all. Definitely recommend.

By on May 28, 2019

Review comment responded on May 29, 2019

Thanks for staying with us. We appreciate your feedback!

3
Families

Hotel and staff was great. Food was terrible. No complitary coffee in lobby in morning. Hop had to go off grounds for good food.

By on May 2, 2019

Review comment responded on May 3, 2019

Thanks for staying with us. We appreciate your feedback!

2
Families

Both my son and I got sick from lunch in the restaurant. We told the front desk, and no one ever contacted me about it. The whole facility is dark and dreary on the interior. The beach access is quite small. Overall, very disappointing.

By , from New York, NY on Mar 2, 2019

Review comment responded on Mar 5, 2019

Sorry for your unfortunate experience.We will address this directly. We appreciate your feedback.