Honestly, the resort is beautiful. The view, pool, and spa are amazing. I was disappointed with how we were treated by many of the women staff. We were ignored and many times asked if we were staying at the hotel. Just because we are not rich, does not give people the right to treat us or look at us the way they did. My family worked hard to be able to stay at the EAU and it would have been nice to be treated like everyone else. In the beginning, we were given the wrong room. Management was great and Gabriel at the Stir bar was amazing! We were there for a whole week and half the time felt as if we didn't belong there. Waste of 3000 plus dollars.
The staff was alert to all our needs.We felt at home and enjoyed our anniversary celebration. We will definitely return again to enjoy an outstanding experience.
Its a very elegant property. The facilities are well maintained and the staff are friendly and helpful.
My experience was lacking and was not on par with other 5 star hotels I have stayed at.
This is a beautiful hotel. The staff could not be nicer or more helpful. The spa services were excellent and the food at the restaurant and from room service included delicious healthy options. I would highly recommend it and plan to return.
We just came back from a girls' long weekend trip at Eau Palm Beach Reort & Spa and LOVED everything about the resort!
My stay was great. It’s a beautiful hotel and the staff is amazing
Only has King bed or two full size beds. Most hotels I have been in have two queens. My wife and I slept in one bed and my daughter in the other. Difficult to fit two adults in a full size bed. They do not offer rollaways. Tough to have a small family of 3 in one room.
The hotel was beautiful! I went to celebrate my birthday and it was everything I would have wanted. Family friendly and adult friendly. The spa was the best part of the trip! We did have a slight problem due to the tropical storm Emily and rain it brought causing a boil water alert. The staff was very efficient in making sure you had plenty of bottled water. Also our room didn't get as cold as I would have liked but it was comfortable. I will definitely return with my adult friends and again with my kids!
Waking up to the most beautiful beach sunrise every morning was an experience I will never forget. The staff was welcoming and so friendly. The room was beyond my expectations. Food was Delicious! My family and I had the best time and look forward to returning in future.
We had a great stay at Eau and would definitely make a return trip in the future. The staff was very accommodating and the ocean front room was a great choice. We also used the complimentary bicycles to ride around the neighborhood and down to Benny's on the beach for a great breakfast.
Love it!!!! Beautiful hotel , great service . Hotel condition is perfect, clean and modern
Good not great. I was expecting more for the kids.
The Hotel is a beautiful and clean the rooms are comfortable, The staff that work in the Hotel are very helpful and courtiers. For me and mi wife is very convening located. Great Place to relax.
Located within a 5-minute walk of Lantana Public Beach, Eau Palm Beach Resort & Spa is within a few miles (5 km) of Lake Worth Beach. This 309-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.
There are multiple options for onsite dining with 4 restaurants, including Breeze Ocean Kitchen, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service.
The 309 rooms are recently renovated and have an array of amenities, including furnished balconies or patios, minibars, and coffee makers. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include free newspapers, free bottled water, and safes.
Eau Palm Beach Resort & Spa features a private beach, a full-service spa, and 2 outdoor pools. Valet parking is available for USD 39.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include a 24-hour health club, a spa tub, and a sauna.
Honestly, the resort is beautiful. The view, pool, and spa are amazing. I was disappointed with how we were treated by many of the women staff. We were ignored and many times asked if we were staying at the hotel. Just because we are not rich, does not give people the right to treat us or look at us the way they did. My family worked hard to be able to stay at the EAU and it would have been nice to be treated like everyone else. In the beginning, we were given the wrong room. Management was great and Gabriel at the Stir bar was amazing! We were there for a whole week and half the time felt as if we didn't belong there. Waste of 3000 plus dollars.
Dear Mari, Thank you for taking the time to write a review. We truly value your feedback. I am glad that you enjoyed our beautiful amenities, but I do sincerely apologize if you felt you and your family were not treated well. At Eau we value authenticity, integrity, and service. We strive to have our guests feel relaxed and at home. I am sorry that you did not experience this throughout your entire stay, but I am glad that you got to know Gabriel at Stir bar who was able to show you how our staff strives to be. I will be sure to pass along your accolades to him. Your feedback is valuable, and we will use this to improve our services and products. I do hope we will be able to welcome you and your family back in the future and create more memories that will foster a sense of community with our Eau family. I look forward to creating more #EauMoments with you and your family. Sincerely,
Good day, Thank you for the wonderful rating. We look forward to your next visit Best,Tim Nardi, General Manager
Thank you for the wonderful review! We look forward to welcoming you back again soon.
Thank you for the wonderful review! We look forward to welcoming you back again soon.
The staff was alert to all our needs.We felt at home and enjoyed our anniversary celebration. We will definitely return again to enjoy an outstanding experience.
Thank you for taking time to leave a review, and choosing to spend your special anniversary with us. We look forward to welcoming you back in the future!
Thank you for your feedback. Our mission is to make every guest's stay here effortless. Your candid feedback is appreciated, and we will use it to improve our service and products. We look forward to welcoming you back again in the future!
Its a very elegant property. The facilities are well maintained and the staff are friendly and helpful.
Thank you for your feedback. We truly appreciate each guest that we have the pleasure of hosting. We hope to welcome you back soon again!
My experience was lacking and was not on par with other 5 star hotels I have stayed at.
Hello, Thank you for taking the time to write a review. I am glad you enjoyed your visit and we hope to welcome you back soon. Sincerely, Tim Nardi, General Manager