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Palazzo Excelsior - The Leading Hotels of the World

Property class: 5 and above

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Photo gallery for Palazzo Excelsior - The Leading Hotels of the World

A building labeled "Excelsior Palace" with a symmetrical facade, multiple windows with shutters, and a central entrance.
A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a floral pattern.
A bathroom with a sink, two bottles of hand wash, a towel, a mirror, and a vase with flowers.
A bathroom with two bottles of soap on sinks and a towel on the counter.
A hotel room with a large bed, a desk, a lamp, and a window with curtains.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Via Marchese Ugo 3, Palermo, 90141

Room options

View all photos for Comfort Double Room, Tower

A hotel room with a bed, pillows, a nightstand, a vase with flowers, and a wall with a floral pattern.

Comfort Double Room, Tower

  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Tower

A neatly made bed with white linens and pillows, a bedside table with a remote control, and a wall with a floral pattern.

Executive Double Room, Tower

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Classic Double Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A pillow with a logo on a bed.

Superior Double Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

A hotel room with a large bed, a desk, a lamp, and a window with curtains.

Junior Studio Suite

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a floral pattern.

Deluxe Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Standard Suite

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a floral pattern.

Standard Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Signature Suite

A neatly made bed with white linens and pillows, a bedside table with a remote control, and a wall with a floral pattern.

Signature Suite

  • 68 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Palermo

Palazzo Excelsior places you in Libertà, within a leisurely stroll of popular sights such as Palermo Harbour and Via Roma. This 102-room, 5-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

Getting around

  • Giachery Station - 13 min walk
  • Palermo Notarbartolo Station - 16 min walk
  • Punta Raisi Airport (PMO) - 36 min drive

Restaurants

  • ‪Dolce Carlino - ‬7 min walk
  • ‪Il Marchese - ‬4 min walk
  • ‪Villa Chiaramonte Bordonaro - ‬3 min walk
  • ‪Luppolo - L'ottavo Nano - ‬2 min walk
  • ‪Pasticceria Il Piccolo Magri' - ‬6 min walk

About this property

Palazzo Excelsior - The Leading Hotels of the World

At Palazzo Excelsior, guests have access to free WiFi in public areas and a computer station. Valet parking is offered for EUR 60 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and flat-screen TVs. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and slippers. Other standard amenities include minibars, free newspapers, and laptop-compatible safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 60 per night)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 80; reservation required

Family friendly

  • Baby bath
  • Babysitting
  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 110 per pet, per night
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 4 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: EUR 60 per night
  • Pet fee: EUR 110 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 80

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number IT082053A1LRMOFQU3

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Palermo Excelsior City Hotel
Mercure Excelsior City
Hotel Excelsior Palace Palermo
Excelsior Palace Palermo
Hotel Hotel Excelsior Palace Palermo Palermo
Palermo Hotel Excelsior Palace Palermo Hotel
Hotel Hotel Excelsior Palace Palermo
Hotel Excelsior Palace Palermo Palermo
Mercure Palermo Excelsior
Hotel Excelsior Palace
Excelsior Palace
Mercure Palermo Excelsior City
Excelsior Hilton Palermo
Excelsior Palermo Palermo
Hotel Excelsior Palace Palermo Hotel
Hotel Excelsior Palace Palermo Palermo
Hotel Excelsior Palace Palermo Hotel Palermo
Mercure Palermo Excelsior City

Frequently asked questions

Is free cancellation available at Palazzo Excelsior?

Palazzo Excelsior provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Palazzo Excelsior - The Leading Hotels of the World?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Palazzo Excelsior - The Leading Hotels of the World on Nov 20, 2026 start from $641, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Palazzo Excelsior?

This hotel is situated in Libertà within a short 8-minute walk of Palermo Harbour and also 12 minutes on foot from Via Roma. You'll also find Teatro Massimo and Palermo Cathedral within a short drive.

Is parking available on site at Hotel Excelsior Palace Palermo?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Excelsior Palace Palermo have luxury amenities?

Yes, guests can indulge in luxuries such as a deep soaking bathtub, a restaurant, and a bar/lounge at this hotel.

Does Palazzo Excelsior include a casino on the premises?

No, Palazzo Excelsior doesn't have a casino.

Is there an indoor pool at Palazzo Excelsior?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Excelsior Palace Palermo?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and a minibar as well as a restaurant.

Are there hot tubs at Hotel Excelsior Palace Palermo?

No, this hotel doesn't have a spa tub.

Does Palazzo Excelsior have a restaurant with a breakfast menu?

Yes, Palazzo Excelsior serves free continental breakfast each morning from its restaurant.

Does Palazzo Excelsior allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Palazzo Excelsior for a fee of EUR 110 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Excelsior Palace Palermo?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Palazzo Excelsior?

The closest major airport to Palazzo Excelsior is Punta Raisi Airport (PMO), which is 18.1 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Hotel Excelsior Palace Palermo?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Palazzo Excelsior Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews