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Sanctuary Palms

4.5 star property
Adults-only apartment in Paihia

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Photo gallery for Sanctuary Palms

Terrace/patio
Front of property
Garden Suite | Living area | 40-inch flat-screen TV with satellite channels, TV, fireplace
Garden Suite | Private kitchen | Fridge, microwave, oven, stovetop
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Dryer
  • Washer
  • Fireplace
  • Kitchen

Explore the area

Map
31 Bayview Road, Paihia, 200
  • Paihia Wharf
    ‪10 min walk‬
  • Paihia Beach
    ‪10 min walk‬
  • Waitangi Treaty Grounds
    ‪5 min drive‬
  • Kerikeri (KKE-Bay of Islands)
    ‪19 min drive‬

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Room options

View all photos for Garden Suite

Garden Suite | 1 bedroom, premium bedding, individually decorated

Garden Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Pacifika Suite

1 bedroom, premium bedding, individually decorated

The Pacifika Suite

  • 753 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Moulin Rouge Suite

Moulin Rouge Suite | 1 bedroom, premium bedding, individually decorated

Moulin Rouge Suite

  • 915 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Paihia

Sanctuary Palms places you within a 10-minute stroll of popular attractions such as Bay of Islands and Paihia Wharf. This 4-room, 4.5-star apartment building welcomes guests with in-room amenities like kitchens, fireplaces, and sitting areas.
View more Apartments in PaihiaOpens in a new window

What's nearby

  • Paihia Wharf - 10 min walk - 0.5 miles
  • Paihia Beach - 10 min walk - 0.6 miles
  • Waitangi Treaty Grounds - 5 min drive - 1.7 miles
  • Haruru Falls - 6 min drive - 3.3 miles
  • Russell Beach - 34 min drive - 10.1 miles

Getting around

  • Kerikeri (KKE-Bay of Islands) - 19 min drive

Restaurants

  • ‪Cbk Craft Beer and Kitchen - ‬9 min walk
  • ‪Marina Cafe Opua - ‬8 min drive
  • ‪Hone's Garden - ‬26 min drive
  • ‪Paihia Wharf - ‬9 min walk
  • ‪Charlotte’s Kitchen - ‬10 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Sanctuary Palms

Adults-only apartment in Paihia
Guests staying at Sanctuary Palms enjoy free WiFi in public areas, laundry facilities, and a garden. You can take advantage of onsite parking for a fee, along with an airport shuttle (available on request) for NZD 65 per vehicle one-way. Staff members are on hand to provide tour or ticket assistance and luggage storage. This adults-only apartment building also has a living plant wall.
Each apartment is individually decorated and features a kitchen and space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 40-inch flat-screen TV with satellite channels and a DVD player. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, a fireplace, and an espresso maker. Limited housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Beach

  • Sandy beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 4:00 PM on request
  • Self parking on site (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 9:00 AM for a fee: NZD 15 per person
  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Outdoor areas

  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • High-pile carpet in room
  • No elevator
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance

Things to do

  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; your host will greet you

Access methods

Host will greet you, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 15 per person
  • Airport shuttle fee: NZD 65 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • The apartment can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No alcohol is served at Sanctuary Palms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sanctuary Palms
Sanctuary Palms Apartment
Sanctuary Palms Apartment Paihia
Sanctuary Palms Paihia
Sanctuary Palms Paihia, Bay Of Islands
Sanctuary Palms Paihia
Sanctuary Palms Apartment
Sanctuary Palms Apartment Paihia

Frequently asked questions

What is there to do near Sanctuary Palms?

This apartment in Paihia is within a 10-minute walk of Bay of Islands, Paihia Wharf, and Te Ti Bay. You'll also find Paihia Beach and St Paul’s Church less than a mile away.

How much does it cost to stay at Sanctuary Palms?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Sanctuary Palms on May 30, 2025 start from $178.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at this apartment?

Yes, self parking is available for a surcharge.

Does Sanctuary Palms feature a casino at the property?

No, Sanctuary Palms doesn't have a casino.

Will I find an indoor pool at Sanctuary Palms?

No, there is no indoor pool at this apartment.

What do couples enjoy most about Sanctuary Palms?

Amenities that appeal to couples at this adults-only apartment include a fireplace and a kitchen in each apartment with some featuring sea views.

Are there hot tubs at Sanctuary Palms?

No, but this apartment offers jetted bathtubs in some apartments.

Does Sanctuary Palms have a restaurant with a breakfast menu?

Sanctuary Palms offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Sanctuary Palms allow pets to stay for free?

No, pets aren't allowed at Sanctuary Palms though service animals are welcome.

How far is the airport from Sanctuary Palms?

The closest major airport to Sanctuary Palms is Kerikeri (KKE-Bay of Islands), which is 14.2 mi away (19 minutes by car).

Can I book a room with a balcony at Sanctuary Palms?

Yes, some apartments at this apartment offer a furnished balcony where guests can enjoy sea or garden views.

Sanctuary Palms Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

francis

Liked: Cleanliness, room comfort

Very nice self-service apartment

We stayed in the "Moulin Rouge" apartment, which was a very well appointed self-service unit with a wonderful view to the Bay of Islands at Pahia.
Stayed 3 nights in Jan 2025

4/10 Poor

Colin

Traveled with partner
Disliked: Amenities, property conditions & facilities
The entire property was covered in scaffolding. It looked like a construction site. Views out of windows and deck were obstructed by the scaffolding.
Stayed 4 nights in Apr 2024

10/10 Excellent

Simon

Liked: Cleanliness, room comfort

Paihia stay

We thoroughly enjoyed our stay at Sanctuary Palms everything is set up to allow for a relaxing stay. The photos really don’t do it justice it is a beautiful home from home. Wouldn’t hesitate to recommend to anyone. We were a little worried about negative reviews about the parking situation and yes, it is tight but it’s only a short walk to find plenty of free on street parking which we favoured so that our large rental car didn’t cause any bother to other guests. Thank you to Sharron & Paul for sharing this beautiful place with us.
Stayed 6 nights in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location , I had a perfect stay - thank you!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Morris

Traveled with partner
Liked: Cleanliness, amenities
Central location although a difficult walk up a steep hill. The overall amenities were good. The air conditioner in the bedroom didn’t work and footsteps from the apartment above were noisy. THe curtains in the bedroom didn’t fit and looked like they were second hand. The car parks were very tight.
Stayed 3 nights in Jan 2023

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The view from the balcony was amazing. Thank you for the little extras in the bathroom and we loved the pod coffee machine. Comfy couch and easy access to wifi. We got the hang of airing the rooms, tricky in the wind. Thank you.

10/10 Excellent

Lance

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy self check in and check out. Very clean and cosy apartment.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
We liked the space, and the view of the bay from the penthouse level. I think when this property was first built it would have indeed been 'luxury', but to describe it that way now, with the passing of time, is a little bit of a stretch. The decor and maintenance needs attention, and to have entertainment options running on wifi that does not cope, is poor. We did enjoy our time there, but for us the 'luxury' tag did not fit reality.
Stayed 3 nights in Jun 2021

8/10 Good

Fay, Whangarei

Traveled with partner
Liked: Cleanliness, amenities
Good location, very nicely decorated, big spa bath was bliss! Fabulous bed too.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
What a lovely place! We had a lovely welcome and were made to feel special. Everything was thought of and suggestions were made for what we might do and Raykindly made a bookingfor us for a day tripon a cat sailing. Theapartment (Moulin Rouge) has every amenity; we appreciated the stocked fridge, washing powder, dishwasher tablets....The apartments are up quite a steep hill but easy o drive to te bottom and park if you dont want to walk back up! Lovely beach for swimming round the corner, towels are provided. Stunning sunrise but it was a bit hot sitting on the little balcony for breakfast - cant complain!
Stayed 4 nights in Jan 2020

10/10 Excellent

Jo, Sydney

Liked: Cleanliness, amenities
Very spacious, excellent location back from the main drag so quiet.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helen was very friendly quick to get us in and knowledgeable about the area. The appartment was beautiful, had a lovely view and the best bath ever.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, fantastic location - didn’t need to use the car, and the hosts were wonderful. Would definitely stay there again and we highly recommend it!
Stayed 2 nights in May 2019

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Fantastic stay, fabulous bed so comfy. Loved the bottle of wine in the fridge. It’s a short walk down a fairly step hill. Ok going down but for elderly people they may have trouble returning to the apartments. The only negative for us was not being able to connect to wifi. However we were able to outside. I’ll definitely recommend & hopefully come back in the near future.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was really quiet which was really nice. What we didn't like was the steep walk to the beach and also little problems like the dishwasher rocked when loading it the paint on the ceiling in the bathroom was peeling.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

Raj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with some luxurious touches. Nice views over Paihia. All the mod cons, with aircon, heaters, washing machine, Sky TV, list goes on. Steep hill to climb back from town, but it helped work off those calories!
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful place some redecorating needed. The second bedroom very plain. The hammock was dirty and smelly so could not be used. There where no fire alarms. The view was amazing.
Stayed 2 nights in Feb 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful Retreat with a View

This was a quiet, clean flat with everything we needed. There was a safe place to park on site. Our check in was easy and Helen gave us lots of great suggestions of what to see and where to eat. The kitchen had everything we needed to cook meals and the refrigerator was stocked with drinks to enjoy upon arrival. It has a very large comfortable bathroom with a big shower and a jetted tub. The towels and linens are all good quality and the bed was very comfortable. The air conditioner and fans were effective to keep the flat comfortable. There are only 4 units in the complex so it is very quiet. It is up a steep hill from the busy tourist area which we enjoyed because we like a bit of daily exercise and we like a quiet environment. It is still close and within walking distance to all the activities Paihia has to offer. There is a fabulous view of the ocean from the outdoor patio and a barbecue to cook the fresh fish we caught. This is a great place to relax out of the busy tourist area yet still just a few minutes walk to the activities Paihia has to offer.
Stayed 3 nights in Feb 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless

Helen was so helpful definitely worth staying here Thanks Mark
Stayed 2 nights in Jan 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful place stay in Paihia

We booked a room for 2 nights at this hotel for a relaxing end to a month-long holiday in New Zealand and it didn't disappoint. We arrived earlier than check-in time but Helen (one of the owners) was more than accommodating and we were able to access the room early which was a huge bonus. We had a complimentary mini-bar delivered by Ray which was extremely generous with wine, beer, orange juice and milk). The location is ideal if you want to be away from all the regular hotels/motels in the area. It's in a quiet residential street, but the main centre is approximately only a 10-minute walk away so you're not far from the restaurants, beaches, attractions etc. It is a fairly steep walk uphill when returning to the hotel so bear this in mind. Our room (The Pacifika Suite) was fantastic. It had a private balcony which we could see the sea from, and was surrounded by foliage; there was a full kitchen with a washer and dryer; the shower and bathtub were lovely to use; and the bedroom was gorgeous. The town itself is fairly small but we spent time walking around the shops and eating at the restaurants, we'd already been to Russell but could have easily got the ferry over there fro the day; and we walked to the Waitangi Treaty Grounds from the hotel which was an easy walk. All in all, our stay at Sanctuary Palms was a perfect ending to our holiday.
Stayed 2 nights in Jan 2019

10/10 Excellent

HERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Stay at the Sanctuary Palms

We have stayed in many apartments in our travels. The Sanctuary Palms was the best. Many times apartments are furnished obviously for short one time stays This is an apartment that we would be happy to live in. Everything was done unsparingly, tastefully and of high quality. The service was excellent and we were given complimentary bottles of wine, juice and milk. We really could not ask for more.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 12 nights in Dec 2018

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