Hotel La Joya Tulancingo

3.5 star property

Choose dates to view prices

Photo gallery for Hotel La Joya Tulancingo

Exterior
Front of property
Reception
Reception
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Km 92 Carretera Pirámides - Tulancingo, Tulancingo, HGO, 43648
  • Place, Tulancingo Metropolitan Cathedral
    ‪4 min drive‬
  • Place, La Floresta Park
    ‪4 min drive‬
  • Place, Centro Cultural Ricardo Garibay
    ‪4 min drive‬

Room options

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Premier Double Room, 1 King Bed

  • 205 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Double Room, 2 Double Beds

  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Tulancingo

Hotel La Joya Tulancingo places you 17.7 mi (28.5 km) from Duendes Museum and 20.2 mi (32.5 km) from Basaltic Prisms of Santa María Regla Park. This 61-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Tulancingo Metropolitan Cathedral - 4 min drive - 1.9 miles
  • La Floresta Park - 4 min drive - 1.9 miles
  • Centro Cultural Ricardo Garibay - 4 min drive - 1.9 miles
  • Duendes Museum - 43 min drive - 20.5 miles
  • Monumental Clock of Pachuca - 47 min drive - 33.5 miles

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Sala De Espera 2 - ‬3 min walk
  • ‪Restaurante "Cuernos Largos - ‬11 min walk
  • ‪Las Kostras Norteñas - ‬15 min walk
  • ‪Coyote - ‬14 min walk
  • ‪Barra 69 - ‬11 min walk

About this property

Hotel La Joya Tulancingo

Hotel La Joya Tulancingo features an outdoor pool, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, a terrace, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, fans, and safes.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 1000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Joya Tulancingo
Joya Tulancingo
Hotel La Joya Tulancingo Hotel
Hotel La Joya Tulancingo Tulancingo
Hotel La Joya Tulancingo Hotel Tulancingo

Frequently asked questions

Is free cancellation available at Hotel La Joya Tulancingo?

Hotel La Joya Tulancingo provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see close to Hotel La Joya Tulancingo?

This hotel is located in Tulancingo, close to La Floresta Park and Centro Cultural Ricardo Garibay.

Is there parking available at Hotel La Joya Tulancingo?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Hotel La Joya Tulancingo feature a casino on the premises?

No, Hotel La Joya Tulancingo doesn't have a casino.

Is there an indoor pool at Hotel La Joya Tulancingo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel La Joya Tulancingo a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel La Joya Tulancingo?

No, there isn't a spa tub at this hotel.

Does Hotel La Joya Tulancingo have a restaurant that serves breakfast?

Yes, Hotel La Joya Tulancingo serves breakfast for a surcharge from its restaurant.

Will Hotel La Joya Tulancingo allow pets to stay free of charge?

Yes, dogs can stay for free at Hotel La Joya Tulancingo.

Are there connecting rooms at Hotel La Joya Tulancingo?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel La Joya Tulancingo?

No, at Hotel La Joya Tulancingo, there aren't any guestrooms that list a balcony.

Hotel La Joya Tulancingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 199 reviews
Rating 8 - Good. 68 out of 199 reviews
Rating 6 - Okay. 16 out of 199 reviews
Rating 4 - Poor. 10 out of 199 reviews
Rating 2 - Terrible. 7 out of 199 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian Armenta

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 2 nights in Sep 2025

10/10 Excellent

CARLOS, SAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Javier Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service
Stayed 6 nights in Jan 2025

10/10 Excellent

Anselmo

Traveled with family
Liked: Cleanliness, amenities
All good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Solangel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times, even though is no fully accessible because it has small steps in the entrances to the main buildings, we have enjoyed it. It has a nice restaurant onsite and the food is tasty. Staff has been courteous and friendly, with a couple of exceptions. During our last visit we had some issues with the toilet seat, it was broken, we only stayed one night, so we did not bothered to tell the reception.
Stayed 1 night in Jun 2024

10/10 Excellent

Ulises

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alberca no climatizada

Excelente servicio, todos muy amables, lo único que no nos gusto es que la alberca no es climatizada
Stayed 1 night in Apr 2024

10/10 Excellent

blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden
Stayed 1 night in Jul 2023

4/10 Poor

JAVIER

Traveled with family
Liked: Property conditions & facilities
We’d stayed there before but this time we were assigned a cabaña next to a group of young people who played loud music all night.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice amenities

No bad. The hotel was really nice. The room was had a good shower, televisión and heater.
Stayed 4 nights in Jan 2023

8/10 Good

sandra arlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

David, Harbor City

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a small town. The rooms are simple. The only frustrating thing is the card key to the door always need resetting. Overall is a good place to stay. The Habanero salsa is great in the restaurant.
Stayed 4 nights in Mar 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, overall clean, food at restaurant was good and service cordial.
Stayed 1 night in Jun 2021

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but...

Place was nice. The wifi was spotty at best. Had to be let in the room each evening because the keycards were not working
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Carmen, LOPEZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full size beds were quite small. They were practically twin beds . One bed was very uncomfortable because it was uneven
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a marvelous experience during our stay. Room was clean. Nice pool and garden

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

2/10 Terrible

EURO, URIANGATO

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia Esther

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy bien limpia confortable y la recepción al llegar muy amable.
Stayed 1 night in Nov 2025

6/10 Okay

SILVIA DANIELA

Traveled with family
Liked: Staff & service
Disliked: Amenities
Bueno para Tulancingo pero el baño olía a caño y las camas no son matrimoniales (por si alguien la quiere compartir), lo demás equis
Stayed 1 night in Nov 2025

10/10 Excellent

Fernanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Habitación, lo unico malo es que nk habia sobres de cafe para hacerlo y cuando lo pedimos nos llevaron cafe preparado y con costo extra muy mal ahí
Stayed 1 night in Oct 2025

8/10 Good

Jose M

Stayed 1 night in Oct 2025