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Smile Hotel Otsu Seta

3.0 star property
Hotel with a restaurant, near Lake Biwa

Choose dates to view prices

Photo gallery for Smile Hotel Otsu Seta

Desk, laptop workspace, blackout drapes, free WiFi
Daily buffet breakfast (JPY 900 per person)
Meeting facility
Cleanliness standards
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1-3-11, Ogaya, Otsu, Shiga, 520-2144
  • Place, Aeon Mall Kusatsu
    ‪19 min walk‬
  • Place, Biwako Quasi-National Park
    ‪20 min walk‬
  • Place, Shiga Kenritsu Kindai Bijutsukan
    ‪6 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪74 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Otsu

Located within 2 miles (3 km) of Lake Biwa, Smile Hotel Otsu Seta is within 3 miles (5 km) of Otsu City Science Museum. This 94-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free newspapers in the lobby.

What's nearby

  • Aeon Mall Kusatsu - 19 min walk - 1.1 miles
  • Biwako Quasi-National Park - 20 min walk - 1.1 miles
  • Takebe Taisha Shrine - 5 min drive - 1.8 miles
  • Shiga Kenritsu Kindai Bijutsukan - 6 min drive - 1.9 miles
  • Kiyomizu Temple - 23 min drive - 11.7 miles

Getting around

  • Seta Station - 2 min walk
  • Keihan Yamashina - 11 min drive
  • Kansai Intl. Airport (KIX) - 89 min drive

Restaurants

  • ‪おととや - ‬2 min walk
  • ‪餃子の王将 瀬田店 - ‬1 min walk
  • ‪うどん 虹や - ‬2 min walk
  • ‪大衆酒場 三本松 - ‬2 min walk
  • 鳥貴族 瀬田店

About this property

Smile Hotel Otsu Seta

Hotel with a restaurant, near Lake Biwa
Smile Hotel Otsu Seta features free WiFi in public areas, meeting rooms, and free newspapers. Self parking is offered for JPY 800 per night. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Refrigerators and desks are also standard. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 800 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Seta
Smile Otsu Seta
Smile Seta
Smile Hotel Otsu Seta Otsu
Smile Hotel Otsu Seta Hotel
Smile Hotel Otsu Seta Hotel Otsu

Frequently asked questions

Is free cancellation available at Smile Hotel Otsu Seta?

Smile Hotel Otsu Seta provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do close to Smile Hotel Otsu Seta?

This hotel is located in Otsu, close to Otsu City Science Museum, Biwako Hall, and Lake Biwa Canal. Lake Biwa is also within a driving distance of 3.2 mi.

Is parking available on site at Smile Hotel Otsu Seta?

Yes, parking is offered for JPY 800 per night.

Does Smile Hotel Otsu Seta have a casino?

No, Smile Hotel Otsu Seta doesn't have a casino.

Is there an indoor pool at Smile Hotel Otsu Seta?

No, there is no indoor pool at this hotel.

Is Smile Hotel Otsu Seta a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a restaurant.

Are there hot tubs at Smile Hotel Otsu Seta?

No, there isn't a spa tub at this hotel.

Does Smile Hotel Otsu Seta feature a restaurant that includes a breakfast menu?

Yes, Smile Hotel Otsu Seta serves buffet breakfast each morning for a surcharge from its restaurant.

Will Smile Hotel Otsu Seta allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Otsu Seta.

Does Smile Hotel Otsu Seta have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Smile Hotel Otsu Seta?

No, there aren't any guestrooms with balconies at Smile Hotel Otsu Seta.

Smile Hotel Otsu Seta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 258 reviews
Rating 8 - Good. 105 out of 258 reviews
Rating 6 - Okay. 67 out of 258 reviews
Rating 4 - Poor. 15 out of 258 reviews
Rating 2 - Terrible. 2 out of 258 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
When I made a
Stayed 1 night in Jun 2025

8/10 Good

Ella

Liked: Staff & service
a little older and run down but staff were lovely and had a good stay :)
Stayed 4 nights in May 2025

10/10 Excellent

tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

6/10 Okay

Gerry

Traveled with partner
Property is a bit old. All light is off if you removed key, not very convenient at times.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Stayed 6 nights in Mar 2025

10/10 Excellent

Shinya

Stayed 2 nights in Feb 2025

8/10 Good

Anh Dao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Shinya

Stayed 1 night in Jul 2024

4/10 Poor

Pengkuei, Toronto

Disliked: Cleanliness, property conditions & facilities
An aging hotel that needs a bit of renovation.
Stayed 1 night in Aug 2024

10/10 Excellent

GHAN SHYAM

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

6/10 Okay

Rex

Liked: Cleanliness
Older hotel pre key card era.
Stayed 2 nights in May 2024

8/10 Good

Alejandro Jr.

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not on the usual tourist trail. We always have a rental car so tend to venture off the beaten track. Staff were super friendly. Not much English but that’s just Japan and part of the adventure. Breakfast was typical Japanese hotel breakfast. Don’t ever go to Japan and expect an American Breakfast. They serve salad amongst other things. But pastries and yoghurt were also available. There is a traditional izakaya below the hotel for dinner. And convenience stores across the road. The hotel parking was easy to find and only ¥800 per night. Short walk to hotel from the parking.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for touring Kyoto

A very convenient hotel for touring Kyoto, situated next to a train station. No nonsense hotel. No food for westerners at the breakfast buffet...
Stayed 2 nights in Apr 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

This hotel was right next to the Seta Train Station (we used the JR Pass) and it was very convenient in catching trains to the various sites in Kyoto. The room was very small and we had an XL Twin, but the staff was super friendly and helpful. The free breakfast was pretty good. The only things we didn't care for was the cold sausage, cold scrambled eggs and lukewarm salads. The coffee maker also took a long time to brew one cup at a time. But the pastries and bread were great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place. Comfy, quiet, and clean. Awesome breakfast provided!

10/10 Excellent

jhen, a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Friendly and very helpful staff! Clean hotel with amenities. 2 minutes away from the subway station. Many restaurants around the area. Despite being close to the subway and being located in a residential area, nights are surprisingly quiet. I would definitely come back on my next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Tomoaki

Business traveler
Stayed 1 night in Sep 2025

8/10 Good

リエ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Masayoshi

Liked: Cleanliness, staff & service
良かった
Stayed 1 night in Aug 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
設備は古くて、入室した時にお掃除の仕方に気になる点も見られましたが、スタッフの方の対応はとても良く、駅近で便利良く、滞在期間中は快適に過ごせました。こちらに目当てのイベントがよくあるので、次回も利用できたらいいなと思います。
Stayed 2 nights in Aug 2025

8/10 Good

ミユキ

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Toshiyuki

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
シャワーの出力があり、とても気持ち良くお湯を浴びることができました。
Stayed 1 night in Aug 2025