Sonesta Hotel Osorno

4.0 star property
VIP Access

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Photo gallery for Sonesta Hotel Osorno

Lobby
Garden
Restaurant
Restaurant
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Ejercito 395, Osorno, Los Lagos, 5300587
  • Place, Casino Osorno
    ‪1 min walk‬
  • Place, Fort Reina Maria Luisa
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪14 min walk‬
  • Airport, Osorno (ZOS-Canal Bajo Carlos Hott Siebert)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Estandar Twin

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

Ejecutiva King

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite King

  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Ejecutiva Twin

  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

Estandar King

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Osorno

Sonesta Hotel Osorno places you next to Casino Osorno and within a 10-minute walk of Fort Reina Maria Luisa. This 106-room, 4-star hotel welcomes guests with conveniences like a casino, free in-room WiFi, and free self parking.

What's nearby

  • Casino Osorno - 1 min walk - 0.1 miles
  • Fort Reina Maria Luisa - 4 min walk - 0.3 miles
  • Osorno Cathedral - 14 min walk - 0.8 miles
  • Plaza de Armas - 14 min walk - 0.8 miles
  • Ruben Marcos Peralta Stadium - 5 min drive - 1.3 miles

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 16 min drive

Restaurants

  • ‪Bar City - ‬9 min walk
  • ‪Sour Manía - ‬2 min walk
  • ‪Gran Lobo - ‬13 min walk
  • ‪shaggi - ‬12 min walk
  • ‪Club exc3ss - ‬11 min walk

About this property

Sonesta Hotel Osorno

Guests staying at Sonesta Hotel Osorno enjoy access to a casino, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, a conference center, and a business center.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, coffee makers, and hair dryers are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 21 gaming tables
  • 292 slot machines
  • Arcade/game room
  • Bingo
  • Casino
  • Gym
  • Shopping
  • Stereo

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (13 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno

Frequently asked questions

Is free cancellation available at Sonesta Hotel Osorno?

Sonesta Hotel Osorno offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sonesta Hotel Osorno?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Osorno on Jun 28, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sonesta Hotel Osorno?

This hotel in Osorno is within a 10-minute walk of Casino Osorno and Fort Reina Maria Luisa. You'll also find Ruben Marcos Peralta Stadium and Plaza de Armas within a short drive.

Is parking available on site at Sonesta Hotel Osorno?

Yes, self parking is offered for free at the hotel.

Does Sonesta Hotel Osorno feature a casino?

Yes, Sonesta Hotel Osorno has a casino and it includes 21 gaming tables, 292 slot machines, and bingo.

Will I find an indoor pool at Sonesta Hotel Osorno?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sonesta Hotel Osorno?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 2 bars/lounges, and a casino.

Are there hot tubs at Sonesta Hotel Osorno?

No, there isn't a spa tub at this hotel.

Does Sonesta Hotel Osorno feature a restaurant that includes a breakfast menu?

Yes, Sonesta Hotel Osorno has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Will Sonesta Hotel Osorno allow pets to stay for free?

No, pets aren't allowed at Sonesta Hotel Osorno.

Are there connecting rooms at Sonesta Hotel Osorno?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Sonesta Hotel Osorno?

The closest major airport to Sonesta Hotel Osorno is Osorno (ZOS-Canal Bajo Carlos Hott Siebert), which is 7.4 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Sonesta Hotel Osorno?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city and garden views.

Sonesta Hotel Osorno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 242 reviews
Rating 8 - Good. 57 out of 242 reviews
Rating 6 - Okay. 14 out of 242 reviews
Rating 4 - Poor. 7 out of 242 reviews
Rating 2 - Terrible. 2 out of 242 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, amenities
The hotel is the best in the area and feels like an oasis. Good service, great food, big and clean rooms )though we had to ask for a better one).
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Beautiful and clean hotel with excelent employees. Can’t wait to come back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
the room is old but very spacious. The staff is very welcoming and gentle. Especially in the restaurant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view, excellent food
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk rock
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel.

Exceptional staff. Friendly and very attentive. Lovely hotel.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Osorno. Lovely staff, inclusive.

The best place in Osorno. i been there since 2012.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was quiet and big. Bed was comfortable. The parking was good. Free breakfast was great. Absolutely would stay again.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice… the surroundings not so much
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Luis Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
We booked this hotel looking forward to using the pool. Thus, we both disappointed and surprised to learn it was not in operation as the hotel explicitly advertised the pool and did not mention it was closed either at the time of booking or during check-in. Front desk staff were disinterested and less than friendly or helpful. There was trash on our floor that stayed there the entirety of our stay. The shower barely functioned, with so little water coming out as it was hard to bathe.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities
Excelente experiencia, Hotel y personal impecables.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edson Roberto

Liked: Cleanliness, staff & service, amenities
Tudo ótimo, nenhum destaque, excelente estadia.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Esteban

Liked: Cleanliness, amenities
Disliked: Staff & service
Las habitaciones y baño son cómodas y la comida estuvo bien. El problema fue el servicio, sobretodo en el bar en la noche de llegada. Una hamburguesa y una tabla demoraron 1 hora, no pusieron cubiertos ni servilletas y sólo había un tipo de vino aunque la carta de vinos tenía una gran oferta..... insólito en un Hotel que se supone tiene 5 estrellas y está en un país reconocido por sus vinos. El pisco sour de cortesía muy malo. Una pena.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, amenities
Quarto e comodidades se destacaram
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Silvina Nata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo impecable como siempre .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción en Osorno!!!
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Poul

Liked: Cleanliness, staff & service, room comfort
Ingen opgradering selvom der var plads. Ingen velkomstgave eller flaskevand på værelset etc.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities
Desayuno normal, siempre ybcontundente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luiz Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 4 nights in Sep 2025