Sonesta Hotel Osorno

4.0 star property
Riverwalk hotel with 2 restaurants and a casino
VIP Access

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Photo gallery for Sonesta Hotel Osorno

Ecotours
Restaurant
Exterior
Lobby sitting area
Ejecutiva King | Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ejercito 395, Osorno, Los Lagos, 5300587
  • Osorno Cathedral
    ‪14 min walk‬
  • Plaza de Armas
    ‪14 min walk‬
  • Osorno Medialuna Rodeo Stadium
    ‪5 min drive‬
  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert)
    ‪11 min drive‬
VIP Access
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Room options

Ejecutiva King

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Estandar Twin

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Estandar King

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Ejecutiva Twin

  • 377 sq ft
  • Sleeps 2
  • 2 Queen Beds

Junior Suite King

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room Superior

  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 2

Twin Room Standard

  • Sleeps 3

Twin Room Superior

  • Sleeps 2

About the neighborhood

Osorno

Sonesta Hotel Osorno places you next to Casino Osorno and within a 10-minute walk of Fort Reina Maria Luisa. This 106-room, 4-star hotel welcomes guests with conveniences like a casino, free in-room WiFi, and free self parking.

What's nearby

  • Fort Reina Maria Luisa - 4 min walk - 0.3 miles
  • Osorno Cathedral - 14 min walk - 0.8 miles
  • Plaza de Armas - 14 min walk - 0.8 miles
  • Ruben Marcos Peralta Stadium - 3 min drive - 1.3 miles
  • Osorno Medialuna Rodeo Stadium - 5 min drive - 2.6 miles

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 16 min drive

Restaurants

  • ‪Plan B Delivery - ‬13 min walk
  • ‪Antro's Rock Bar - ‬11 min walk
  • ‪Telepizza - ‬11 min walk
  • ‪Bavaria Restaurante - ‬13 min walk
  • ‪La Vitrola - ‬9 min walk

About this property

Sonesta Hotel Osorno

Riverwalk hotel with 2 restaurants and a casino
Guests staying at Sonesta Hotel Osorno enjoy access to a casino, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include meeting rooms, a conference center, and a business center.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, coffee makers, and hair dryers are also standard.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 21 gaming tables
  • 292 slot machines
  • Arcade/game room
  • Bingo
  • Casino
  • Gym
  • Shopping

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (13 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno

Frequently asked questions

Is free cancellation available at Sonesta Hotel Osorno?

Sonesta Hotel Osorno offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do close to Sonesta Hotel Osorno?

This hotel in Osorno is within a 10-minute walk of Casino Osorno and Fort Reina Maria Luisa. You'll also find Plaza de Armas and Osorno Cathedral less than a mile away.

Is parking available on site at Sonesta Hotel Osorno?

Yes, self parking is offered for free at the hotel.

Does Sonesta Hotel Osorno feature a casino?

Yes, Sonesta Hotel Osorno has a casino and it includes 21 gaming tables, 292 slot machines, and bingo.

Will I find an indoor pool at Sonesta Hotel Osorno?

No, there is no indoor pool at this hotel.

Is Sonesta Hotel Osorno good for couples?

There are plenty of amenities for couples at this hotel, including 2 bars, 2 restaurants, and a casino.

Are there hot tubs at Sonesta Hotel Osorno?

No, this hotel doesn't have a spa tub.

Does Sonesta Hotel Osorno feature a restaurant that includes a breakfast menu?

Yes, Sonesta Hotel Osorno has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Will Sonesta Hotel Osorno allow pets to stay for free?

No, pets aren't allowed at Sonesta Hotel Osorno.

Are there connecting rooms at Sonesta Hotel Osorno?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sonesta Hotel Osorno?

The closest major airport to Sonesta Hotel Osorno is Osorno (ZOS-Canal Bajo Carlos Hott Siebert), which is 7.4 mi away (16 minutes by car).

Are there rooms with balconies at Sonesta Hotel Osorno?

No, you won't find guestrooms with balconies at Sonesta Hotel Osorno.

Sonesta Hotel Osorno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 207 reviews
Rating 8 - Good. 51 out of 207 reviews
Rating 6 - Okay. 13 out of 207 reviews
Rating 4 - Poor. 6 out of 207 reviews
Rating 2 - Terrible. 1 out of 207 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Agustin, San Pedro Garza Garcia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Nov 2024

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Osorno. Lovely staff, inclusive.

The best place in Osorno. i been there since 2012.
Stayed 1 night in Sep 2024

4/10 Poor

damian

Liked: Cleanliness, staff & service, property conditions & facilities
La comida horrible feo gusto y mala calidad
Stayed 1 night in Aug 2024

10/10 Excellent

patricio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodolfo, Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Maria Belen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, personal encantador..sólo deberian tener el servicio de restaurante un poquito más tarde...el resto fantástico.. Sobre todo las amenites de los pasillos..riquísimos.
Stayed 1 night in Dec 2023

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Osorno by far

Stayed 2 nights in Nov 2023

10/10 Excellent

guillermo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice… the surroundings not so much
Stayed 1 night in Sep 2023

10/10 Excellent

Archie

Stayed 1 night in Jun 2023

10/10 Excellent

paola andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo excelente, comodidad ,atencion , y late chekout.. Muchas gracias
Stayed 1 night in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel.

Exceptional staff. Friendly and very attentive. Lovely hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was quiet and big. Bed was comfortable. The parking was good. Free breakfast was great. Absolutely would stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Francisca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view, excellent food
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
We booked this hotel looking forward to using the pool. Thus, we both disappointed and surprised to learn it was not in operation as the hotel explicitly advertised the pool and did not mention it was closed either at the time of booking or during check-in. Front desk staff were disinterested and less than friendly or helpful. There was trash on our floor that stayed there the entirety of our stay. The shower barely functioned, with so little water coming out as it was hard to bathe.
Stayed 1 night in Oct 2022

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Sep 2021

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant but not exceptional

Stayed 4 nights in Mar 2020

10/10 Excellent

wesley r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

everything at the hotel was beyond expectation
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern, clean, and comfortable. Great service. And they had a very nice breakfast.
Stayed 2 nights in Aug 2019

6/10 Okay

Marla

Liked: Cleanliness, staff & service, room comfort

Basic hotel

The hotel room was large and comfortable...but outdated. The area was not near anything you could easily walk to....but they had a casino and gym and restaurants that you could enjoy.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019