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Sonesta Hotel Osorno

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Photo gallery for Sonesta Hotel Osorno

A spacious lobby with a large wooden table, potted plants, and a modern interior design.
A modern hotel building with a curved facade, multiple windows, and a well-maintained garden with purple flowers in the foreground.
A bottle of champagne in a glass container with ice cubes, placed on a table with a placemat.
A modern lobby with a large wooden table, comfortable seating, and a large painting on the wall.
An outdoor dining area with wooden tables and chairs, a pergola overhead, and a view of greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Ejercito 395, Osorno, Los Lagos, 5300587
  • Place, Casino Osorno
    ‪1 min walk‬
  • Place, Fort Reina Maria Luisa
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪14 min walk‬
  • Airport, Osorno (ZOS-Canal Bajo Carlos Hott Siebert)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Estandar Twin

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Estandar Twin

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Ejecutiva King

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Ejecutiva King

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

A hotel room with a large bed, two armchairs, a small table, and two lamps.

Junior Suite King

  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ejecutiva Twin

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Ejecutiva Twin

  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Estandar King

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Estandar King

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Superior

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a telephone.

Twin Room Superior

  • 452 sq ft
  • Sleeps 2

View all photos for Double Room Superior

A hotel room with a wooden headboard, two bedside lamps, a bed with white linens, a round wooden table, and a black skirted bed.

Double Room Superior

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard

A hotel room with two beds, a desk, a chair, a TV, and a curtain.

Twin Room Standard

  • 387 sq ft
  • Sleeps 3

About the neighborhood

Osorno

Sonesta Hotel Osorno places you next to Casino Osorno and within a 10-minute walk of Fort Reina Maria Luisa. This 106-room, 4-star hotel welcomes guests with conveniences like a casino, free in-room WiFi, and free self parking.

What's nearby

  • Casino Osorno - 1 min walk - 0.1 miles
  • Fort Reina Maria Luisa - 4 min walk - 0.3 miles
  • Osorno Cathedral - 14 min walk - 0.8 miles
  • Plaza de Armas - 14 min walk - 0.8 miles
  • Church of San Francisco - 3 min drive - 1.0 mile

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 16 min drive

Restaurants

  • ‪Bamboo Nikkei Sushi - ‬1 min walk
  • ‪La otra puerta bar - ‬9 min walk
  • ‪La Fábrica 737 - ‬13 min walk
  • ‪Bar City - ‬9 min walk
  • ‪pub milenium - ‬11 min walk

About this property

Sonesta Hotel Osorno

Guests staying at Sonesta Hotel Osorno enjoy access to a casino, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include meeting rooms, a conference center, and a business center.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, coffee makers, and hair dryers are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 21 gaming tables
  • 292 slot machines
  • Arcade/game room
  • Bingo
  • Casino
  • Gym
  • Shopping

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (13 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno

Frequently asked questions

Is free cancellation available at Sonesta Hotel Osorno?

Sonesta Hotel Osorno offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sonesta Hotel Osorno?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Osorno on Oct 23, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sonesta Hotel Osorno?

This hotel in Osorno is within a 10-minute walk of Casino Osorno and Fort Reina Maria Luisa. You'll also find Plaza de Armas and Osorno Medialuna Rodeo Stadium within a short drive.

Does Sonesta Hotel Osorno feature a casino?

Yes, Sonesta Hotel Osorno has a casino and it includes 21 gaming tables, 292 slot machines, and bingo.

Will I find an indoor pool at Sonesta Hotel Osorno?

No, there is no indoor pool at this hotel.

Does Sonesta Hotel Osorno feature a restaurant that includes a breakfast menu?

Yes, Sonesta Hotel Osorno has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Will Sonesta Hotel Osorno allow pets to stay for free?

No, pets aren't allowed at Sonesta Hotel Osorno.

How close is the airport from Sonesta Hotel Osorno?

The closest major airport to Sonesta Hotel Osorno is Osorno (ZOS-Canal Bajo Carlos Hott Siebert), which is 7.4 mi away (16 minutes by car).

Sonesta Hotel Osorno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 249 reviews
Rating 8 - Good. 59 out of 249 reviews
Rating 6 - Okay. 14 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 2 out of 249 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big clean room with two queen size beds, wonderful breakfast, secured parking, kind and responsive staff. stayed 2 nights there, highly recommended.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is the best in the area and feels like an oasis. Good service, great food, big and clean rooms )though we had to ask for a better one).
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful and clean hotel with excelent employees. Can’t wait to come back!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view, excellent food
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, free capuchino, cookies, apples and bananas discreetly placed around the hotel meeting places. Excelent breakfast. Ample (outside) parking placr Only problem found where the “cheap” rooms on the third floor looking to the west or town (not the park and river rooms towards the east) you can hear the squeek of the rooftop ventilators and for my specific weight (over 270 pound) found the matress much to soft and woobly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
the room is old but very spacious. The staff is very welcoming and gentle. Especially in the restaurant
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel.

Exceptional staff. Friendly and very attentive. Lovely hotel.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk rock
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Osorno. Lovely staff, inclusive.

The best place in Osorno. i been there since 2012.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was quiet and big. Bed was comfortable. The parking was good. Free breakfast was great. Absolutely would stay again.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice… the surroundings not so much
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
We booked this hotel looking forward to using the pool. Thus, we both disappointed and surprised to learn it was not in operation as the hotel explicitly advertised the pool and did not mention it was closed either at the time of booking or during check-in. Front desk staff were disinterested and less than friendly or helpful. There was trash on our floor that stayed there the entirety of our stay. The shower barely functioned, with so little water coming out as it was hard to bathe.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos limpos e espaçosos, café da manhã excelente e farto, fácil estacionamento, boa localização, faltou uma piscina aquecida. Mas muito boa a hos.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo hotel, comodo, buen restaurante, lo mejor de Osorno
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente experiencia, Hotel y personal impecables.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo ótimo, nenhum destaque, excelente estadia.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Las habitaciones y baño son cómodas y la comida estuvo bien. El problema fue el servicio, sobretodo en el bar en la noche de llegada. Una hamburguesa y una tabla demoraron 1 hora, no pusieron cubiertos ni servilletas y sólo había un tipo de vino aunque la carta de vinos tenía una gran oferta..... insólito en un Hotel que se supone tiene 5 estrellas y está en un país reconocido por sus vinos. El pisco sour de cortesía muy malo. Una pena.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quarto e comodidades se destacaram
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo impecable como siempre .
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Oct 2025