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Sonesta Hotel Osorno

4.0 out of 5.0

Recent guest reviews

A local attempt to create a microcosm of Las Vegas. Hotel, casino, restaurant complex rolled in to one. Hotel is a sold 4-star. Good sized rooms, spacious bathroom with tub and had shower. Efficient, quiet air conditioning. Only minor complaint is, not bedside or work area electrical outlets. Hotel restaurant was good, though, avoid the stringy/overcooked beef entrees. WiFi worked. As this was an "included" accommodation for us, not sure what we paid, but, no complaints, we enjoyed our stay.

Modern hotel in Orsono was a great stop in our drive around Chile. Nice people, clean, and well run. My wife stopped in to the casino, which she said was nicely done. While staying at the Sonesta we walked across the bridge to Orsono’s downtown area and their beautiful square and had dinner at Wufher, which we also recommend.

This is my second stay at Sonesta Hotel. The staff are very friendly and helpful, especially as my Spanish is limited. The food was excellent, the room clean and tidy. Overall a very pleasant stay. I would recommend.

Comfortable bed, nice view of the river. Breakfast was good - many choices. Staff were friendly. Received a welcome drink. Wifi was good. The only thing to remember is that on Sunday (which is the night we stayed), everything is closed.

We stayed one night on our way to Bariloche from Chiloe. All aspects of service were great. Friendly staff, good breakfast, buiscuits, tea and coffee available on demand. Comfy beds and pillows. Biggest perk was extended check out until 3pm at no extra cost. Also had PlayStation in hotel lobby for kids. Another huge plus was that the hotel staff organised a taxi driver to go to the pharmacy at 6am to collect medication for my husband, the drive/service only costing $10aud. Overall we had a great time at Sonesto.

Spent one night here last week after arriving in Osorno from Bariloche on a 6+ hour bus ride. The hotel is very modern and features all the amenities you would expect from a major chain along with very charming staff at check in, in the restaurant, and cleaning staff as well. Rooms are very large, with comfortable beds, large TVs and bathrooms are also of generous size. The breakfast buffet is great. There are also three or four restaurants in the mall adjacent to the hotel featuring Italian, Japanese, Chilean, and other cuisines and a nice and fun casino next door. A great place to begin a journey through the lake district of Chile. Highly recommend and really loved the staff, particularly at check out, when I asked for a taxi to go to a rental car place in town and the receptionist informed me that if I wanted, I could ask her to speak to our taxi driver to ensure the fare was not more than CLP 5,000. Nice touch.

Check in by Pamela was not professional. She needs a lesson in hospitality. Thankfully Raquel, the concierge, was gracious & helpful. Rooms were big & comfortable. Bathroom was also adequate. The town of Orosrno, isn’t much to look at but all we wanted was a comfortable hotel with a restaurant and bar inside.(it may not be wise to leave the hotel after dark. The neighborhood is sketchy). So it suited our needs. There are a three or four restaurants inside the plaza.(the hotel is part of the plaza) Cooks has amazing food. Don’t forget to check out the wine shop.

Very nice modern hotel in a city worth visiting for it’s beautiful surroundings. Easy trips to the coast and also to Lake Puyehue and Termas. Very convenient is their fine restaurant Cooks, which serves Peruvian fusion food at an incredibly reasonable price

We were on our way by car to Argentina. This is a great option if you want to make the border early. Our view of river and park was nice. The rooms were clean and modern. The beds were very comfortable. The help staff were great Room service meal quality was a disappointment.

A good hotel to spoil yourself once in a while. Even from the outside it looks a bit drawn down - as you enter the reception everything changes immediately. The hotel is chic an modern. Very friendly staff and everybody is very helpful also to make arrangements or changements to your booking. Also the restaurant caters for everybody and even as a tourist you can eat easily from salads to vegetable dips. Also a good selection of local good wine to give you a treat. The casino is in the building itself but you never notice anything in the hotel part. Unless that the food stall on each floor is filled also during the night.

Ejercito 395 Osorno Los Lagos

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Sonesta Hotel Osorno places you within a short walk of Fort Reina Maria Luisa and within a mile (2 km) of Plaza de Armas. This 106-room, 4-star hotel welcomes guests with conveniences like a casino, free in-room WiFi, and free self parking. Also close to this Osorno hotel are Osorno Cathedral and Church of San Francisco.


Start your day off right with a free buffet breakfast offered each morning. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service.


All 106 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Hair dryers, phones, and ironing boards are also standard.

Property features

Guests staying at Sonesta Hotel Osorno enjoy access to a casino, a nightclub, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Additional amenities include 8 meeting rooms, a conference center, and a business center.

Room options

Ejecutiva Twin

Queen 2 | Sleeps 2

Estandar King

King 1 | Sleeps 2

Estandar Twin

King 1 | Sleeps 2

Ejecutiva King

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 797 reviews