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Recent guest reviews

Executive suite is nice and spacious. Staff are friendly and helpful. Great location!

The property is in excellent location, walking distance to everything. I wish the pool hours open later.

We booked two bed room and price was $653.72 for two nights, but in room the bed was very small just like 3 five stars hotel, the coffee cups was not cleannly, fortunately the front desk staff especially bags keeping staff were very nice, friendly, and gave me the information very helpful!

交通好,服務好,早餐也很好. Everything is great I would recommend it

Large rooms. Great location Having the subway in the base of the hotel

Amazing location, nice lobby, but disappointing overall. Reception staff was cold and a bit rude, quite out of character for Japan. They actually pushed our bags at us to take them upstairs ourselves instead of calling a bellhop. The bedroom was clean and nice, but quite small. The bathroom was no good, needs a total reno.

Best breakfast. Not enough electrical outlets and rooms are small in comparison to price point. Staff very nice. Rooms are clean but a bit outdated. Again best breakfast.

Perfect location with excellent service and very comfortable room

Great location on top of one of the best department stores in Osaka. Within walking distance to great dinning and shopping.

Great location, and the staff was very helpful. The room was on the small side, We had a king size bed and the bathroom was small. The airport rapid train was right there, made it easy to the airport.

Our room window facing the beautiful view of downtown skyline garden Easy access to Kansai airport with express train Famous Yakasiyama store with supermarket just right on bottom of hotel They have so many choices freshly cooked food that you can order to go 3 minuets walk to famous Dotoboris. The Mamba station is the centers for many different line for travel

The room type that i stayed at was not one of the renovated room type so i could tell it's aged since the last time i stayed there 5 years ago. The staff at the reception when i checked in was not showing much of friendliness, and bell staff did not even come help us to bring our luggages to our room despite we had like 4 pieces of suit cases (and i saw them helping another family of merely one suit cases and some loose shopping bags)....is it because they live in the better room?

5-1-60 Namba Chuo-ku Osaka Osaka-fu

Hotel highlights

  • Walking distance to Namba Grand Kagetsu Theater and Osaka Prefectural Gymnasium
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Namba, Swissotel Nankai Osaka is adjacent to Namba Grand Kagetsu Theater and within a 5-minute walk of other popular sights like Osaka Prefectural Gymnasium. This 546-room, 5-star hotel welcomes guests with 5 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Osaka, and also a short walk from Kuromon Ichiba Market and Nipponbashi.


Dining

Relish the international cuisine at Tavola36, one of 5 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All 546 rooms provide refrigerators, electric kettles, and free bottled water. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and desks.


Property features

At Swissotel Nankai Osaka, guests enjoy a full-service spa, an indoor pool, and a fitness center. Self parking is offered for JPY 3300 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 King Bed, Non Smoking, City View (Swiss Select Room)

1 King Bed | Sleeps 2

Executive Room, 3 Twin Beds, Non Smoking (with Executive Lounge Access)

3 Twin Beds | Sleeps 3

Classic Room, Two Twin Beds, Non Smoking

2 Twin Beds | Sleeps 3

Room, 1 King Bed, Non Smoking (Swiss Advantage Room)

1 King Bed | Sleeps 2

Guest reviews for Swissotel Nankai Osaka

Everyone (7) Couples (3) Family (4)
5
Family

Executive suite is nice and spacious. Staff are friendly and helpful. Great location!

By on Jan 1, 2020

Review comment responded on Jan 15, 2020

Dear Guest, We very much appreciate your feedback regarding your recent stay at Swissôtel Nankai Osaka and we are pleased to know that we were able to meet your expectations. Thank you very much and we are looking forward to welcoming you back many more times in the near future. Kind Regards, Christophe Arts Director of Quality

4
Family Partner Couples

The property is in excellent location, walking distance to everything. I wish the pool hours open later.

By on Dec 6, 2019

Review comment responded on Dec 12, 2019

Dear Guest, Thank you very much for your feedback and we are glad to read that our location was suitable for you. Besides this, please rest assured that your remarks regarding the operating hours of our pool facility would be shared with our teams for further review. Thank you again and we look forward to welcome you back in a near future. Kind Regards, Christophe Arts Director of Quality

2
Friends

We booked two bed room and price was $653.72 for two nights, but in room the bed was very small just like 3 five stars hotel, the coffee cups was not cleannly, fortunately the front desk staff especially bags keeping staff were very nice, friendly, and gave me the information very helpful!

By on Nov 1, 2019

Review comment responded on Nov 4, 2019

Dear Guest, Thank you very much for choosing our hotel as your venue of accommodation. We have taken note of your remarks pertaining to the room facility and cleanliness and I am sincerely sorry for any inconvenience caused. Please rest assured that your comments have been shared with related teams for follow-up and I made remarks on your profile so that the room for your next stay will be provided with an extra care and attention. Besides this, please kindly be advised that we offer different sizes, layout, design and bed configurations within the same room category that may best suit your preferences. Saying so, we feel relieved to learn that our team members were able to assist you and meet your expectations. Please rest assured that we will keep making every effort in our continuous pursuit for service excellence and hopefully, you will give us one more chance to restore your faith in our hotel and our brand. Kind Regards, Christophe Arts Director of Quality

5
Everyone

By on Oct 24, 2019

5
Family

交通好,服務好,早餐也很好. Everything is great I would recommend it

By on Jun 20, 2019

5
Everyone

Large rooms. Great location Having the subway in the base of the hotel

By on Apr 28, 2019

5
Everyone

By on Apr 23, 2019

3
Partner Couples

Amazing location, nice lobby, but disappointing overall. Reception staff was cold and a bit rude, quite out of character for Japan. They actually pushed our bags at us to take them upstairs ourselves instead of calling a bellhop. The bedroom was clean and nice, but quite small. The bathroom was no good, needs a total reno.

By , from New Orleans on Apr 5, 2019

Review comment responded on Apr 8, 2019

Dear Kal, Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us. Whilst I appreciate your positive highlights about the hotel location and the lobby, I am deeply sorry for being not able to meet your expectation and for the negative feeling you have encountered. We regret to read that were not offered the luggage assistance as you have expected from us and a follow-up will be made to make sure our team members interact with our guests sincerely with friendliness. Besides this, I have taken note of your remarks pertaining to the bathroom condition and please rest assured that we always continuous upgrades of our hotel facilities. We have indeed certain rooms, recently renovated and it would be a great pleasure to welcome you back in these upgraded facilities. We always look forward receiving review from our guests as this telling us exactly what we need to improve and we would hope to have another opportunity of welcoming you back and regain your trust in us. Kind Regards, Christophe Arts Director of Quality

4
Partner Couples

Best breakfast. Not enough electrical outlets and rooms are small in comparison to price point. Staff very nice. Rooms are clean but a bit outdated. Again best breakfast.

By on Mar 25, 2019

5
Everyone

Perfect location with excellent service and very comfortable room

By on Dec 6, 2018

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