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RIHGA Royal Hotel Osaka

4.0 out of 5.0

Recent guest reviews

In Japan, the name of the hotel is quite known as the Imperial family used to stay at this hotel. However, compared to the many international hotels, the staff are not trained nor attentive enough to please global travelers.

Seems that this is nice hotel in this area, location wise it's really convenient and room is decent size. The restaurants and cafe they have is really top notch. Food is great. The price setting is great really affordable.

The RIHGA Royal Hotel is an upper-level hotel characterized by friendly service and its location on Nakanoshima (island) in central Osaka. The location is, well... complicated, for several reasons. It's not really close to anything of the note (besides the Convention Center), and although Nakanoshima station, a private rail line, is nearby, it's not the most useful public transportation in Osaka - certainly not as convenient as being close to the metro, which is about a 15-20 minute walk off of the island. If this type of thing doesn't matter for you, this is a better choice. The atmosphere does feel a little more like a business hotel, although I did see a fair amount of families. The neighborhood is prettier at night. There is a handy free shuttle bus that makes the 20-25 minutes drive from JR Osaka Station to the hotel. You should save a map of the pick-up location, as JR Osaka Station is pretty expansive and could be confusing for a first-timer. Once I arrived, the friendly staff quickly greeted me; check-in went smoothly and I had no issues communicating with the front desk. There appeared to be many international guests in the modern, spacious lobby. There are a plethora of shops inside the complex, and they all looked expensive. I found an online deal for my room, which I suspect contributed to it not being too large, but it was comfortable and clean nonetheless. The free wifi worked ok, and the TV wasn't very big, but acceptable. I had a double bed I believe, and I slept alright. The bathroom is the typical standard sized Japanese affair, which was good enough, and the amount of sink space wasn't bad. The housekeeping seemed fine, and the staff responded pretty quickly when I requested an ironing board and iron. Checking out on the last day went without a hitch. Overall, this is a good hotel; due to the location, next time I would probably stay at a hotel closer to the metro, but you could certainly do worse than this place.

The rooms are large by Japanese standards. Not the latest in design but perfectly comfortable. I stayed in a spacious "comfort room" with dark walls and constellations / some cosmic effect painted on. Quite relaxing. Lots of accessories in the toilet. Common areas are a bit dated but not shabby. The dining / shopping center in the basement levels offers very pricey restaurants. I ate in the most inexpensive one I could find there an udon joint called Doutonbori Imai in the basement which wasn't good. Very tough duck udon. There is a bakery in the lobby. There is a shuttle bus from Osaka station. Bear in mind Osaka station is quite confusing and getting to the bus pick up area from the train platform needs advance planning and research. If you can get a similar rate at a hotel next to the station it might save some trouble.

I have stayed in this hotel over 50 times over the years. It was the premier hotel in Osaka until the Ritz and Westin opened. Well, they are back on top. No service equals this hotel, the restaurants too numerous to mention, the rooms in the tower are very large, modern decor yet comfortable. The lobby is fantastic with a stream running thru it. Highly recommend. Will hold its own with any hotel in Asia that is 5 star

Staying here at my last night in Japan..at the beginning of May... Situated in the heart of Osaka.. This luxurious hotel is kind of modern n nice hotel .. I saw it more as a business hotel... Luxurious lobby, many elevator n lift.. Spacious, clean n modern room Boutique n luxurious shops at the basement... Few. Chainstores... N the staff very warm and helpful.. What special for me was the breakfast.. A very large variety of food.. asian, japanese, western menu with great taste!!.. And it takes only few minutes from here to many popular tourist destination such as Osaka castle, Shinsaibashi shopping arcade, hard Rock Cafe, etc.. Very recommended!! Would definitely go back

I am a picky person when it comes to hotels and this definitely did not disappoint. The room is spacious (we got a triple sharing) and there were 2 baths. It's location is also convenient. There is a connecting door to the shopping mall just beside it and then just walk and cross 2 intersections, you're at Sunshine City Plaza already where there are so many restaurants and shops to visit. Across that sprawl, the train station is already there as well.

We laughed about it after approximately the 10th time we were told "No." This is a hotel geared toward Japanese businessmen with large expense accounts. Definitely NOT FOR FAMILIES. Do not bother trying to let children of any age use the pool. First, at check-in, the manager informed us that "run-of-the-house" did not include the pool. Later, when I asked the kid at the desk to show me the pool he said, "NO." Just "No." I asked why not, he said there are no windows. Then he showed me a floor plan of the pool. No problem. Just walk me in. "No." Why not? Only pool wear allowed. I went to my room, changed into pool attire, and returned. I said, "Show me the pool, please." He huffed and told someone else to show me the pool. Later, I returned with my kids (in pool attire) and offered to pay the approximately US$30 each for them to use the pool. He said "No." Why not? They're not old enough. I showed him the same floor plan with rules which clearly stated that my kids were okay to use the pool. He reluctantly let me pay the ridiculous fee to use the pool. Again, he reluctantly allowed my kids to access the pool. My wife suggested we use the nearby spa to get a massage and relax. It was a good idea. Later, we called the front desk to make reservations for dinner at the nearby Italian restaurant. They called back and -- you guessed it, said No. At this point it was a running joke, so we we walked to the restaurant, were told that they had tables available, and enjoyed a most wonderful meal. The reason they get 3 stars is because the room was very spacious and the bell staff were excellent. Don't expect a nice family place. I will post my review of the AMAZING restaurant separately.

We arrived VERY late due to delays with our transportation. We were told at the airport there was a free shuttle from the Osaka train station, but wasn't told the service ended at 10:15, so we got a short taxi ride to the hotel. The staff was wonderful and helpful. The concierge went above and beyond in assisting us with directions around the city and the best way to travel to Kyoto. The room was spacious and comfortable. There were many shops and convenience stores on site. We only stayed one night so we didn't use the amenities, but would definitely stay there again when we have more time.

The service is excellent, lots of restaurants and food options, great garden, large rooms, fantastic shower!!. free shuttle bus to the Japan Rail train station. We had an easy walk along the river through a great rose garden walk to the Osaka Castle, we also walked into the city centre from the Hotel.

5-3-68 Nakanoshima, Kita-ku Osaka Osaka-fu

Hotel highlights

  • Walking distance to Osaka Science Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Kita within a short walk of Osaka Science Museum, RIHGA Royal Hotel Osaka is within a mile (2 km) of other popular sights such as Umeda Sky Building. This 4-star hotel has 984 guestrooms and offers an indoor pool, free in-room WiFi, and a health club. Located centrally in Osaka, it's also close to Osaka Castle and Shinsaibashi Shopping Arcade.


Dining

Enjoy dining at Nakanoshima, one of 20 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

RIHGA Royal Hotel Osaka's 984 rooms are air-conditioned and provide refrigerators, electric kettles, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are also available.


Property features

RIHGA Royal Hotel Osaka features karaoke, an indoor pool, and a health club. Self parking is offered for JPY 1500 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 59 meeting rooms.

Room options

Standard Single Room, Smoking

Twin 1 | Sleeps 1

Standard Double Room, Smoking (Single Occupancy)

Full 1 | Sleeps 1

Standard Twin Room, Smoking

Twin 2 | Sleeps 2

Standard Triple Room, Smoking

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1679 reviews