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RIHGA Royal Hotel Osaka

4.0 out of 5.0

Recent guest reviews

We got in about an hour before the check-in time but the front desk lady told us she would help us get a room right away and also upgraded to the a suite! When you step in the room, there is a small foyer, bathroom to the right and the bedroom suite to the left. The concierge got us a map to the local areas and after having dinner, we came back to the suite. It was so quiet, you could hear a pin drop. Needless to say, we slept like a baby! Luxury hotel with outstanding customer service! We shall be back again.

First time in Japan and we are so happy to have started out in Oska and at the Rihga Royal, Osaka. Excellent stay and especially flawless service from the staff in general but concierge staff in particulr, in advising us on great dining (foodies). Mr Yoshimura especially, took a lot of time and showed a lot of excitement and passion in guiding us go great food experiences/options. Very serviceminded! Also, the shuttlebus service offered was very very good. Only small thing that does not give it 5 star is that even though rooms were fine and clean (nothing to say there) it seemed a little like the rooms had seen their best days and a renovation might be in place soon (At least ours but I also know there were other parts of the hotel that might have fancier rooms than the superior ones 😀) We later stayed at the rihga royal i Kyoto where rooms and facilities were more recently renovated. Also would been great with a fitness center that was free of charge as we are used to that for hotels of this standard, but all in all we were very happy with our stay and it provided us a great start of or 11 days in Japan!

Visit Japan last February 2018,, from tokyo to osaka using Shinkansen ,, then stayed at Rihga Royal hotel ,, love this hotel,, lobby hotel are so big,, comfy lounge ,, room hotel are ao big too,, the amenities bathroom complete,, and have bathtub too . They also have handy phone free during our stay .They served two kinds of breakfast,, japanese style or ala carte . This hotel have luxury shopping place too,, nice place

My wife and I stayed in the Hotel the week March 4 to March 11.The room was located at the 13th floor of the west wind and was a very good sized twin bedded with river views. The furniture were very indifferent and simple with nothing luxurious. It was though extremely clean and so were the towels and the linen. Toiletries were of excellent quality and so were other amenities like shaving and tooth brush kits provided daily. The staff in the floor was superb so were the people at the reception. The elevators were very fast and efficient and there were no delays even in the early morning rush hour. Breakfast was superb in both quantity and quality. The politeness of the personnel of all departments was exemplary and exceptionally useful was the provision of a free shuttle bus between Osaka Station and the hotel. Although not a cheap hotel the value for money was good.

This is a huge size hotel. I chose it because it was fairly priced among the 5* hotels of the city. Reality is, this is an outdated hotel that is in great need for some updates to be at the standards of international hotels. For the price I paid, more than 160USD, I expected better on the size of the room and bed. Though I knew I booked what they call a "small double bed". There is a free shuttle bus that takes you to the train station, which is quite convenient.

Comfortable beds, fast internet, quick check in/out. Since it was winter heating was on. The room was quite warm, so I wanted some fresh air. That’s when I discovered that the ventilation system only churned out hot air and could not be turned to supply cool fresh air.

Over the past 10+ years, I have stayed at the Rihga Royal Hotel Osaka on a number of occasions. Although a little older, the hotel represents and still continues the Japanese ‘Omotenashi’ service. Always greeted nicely wherever you go by the staff, you can feel the history and nostalgia of the hotel that has been one of the landmarks in Osaka. Nice clean rooms (yes, a little older but price point against size and service makes up for it) and the water pressure in the shower is great! Always enjoy staying at this hotel!

This is a massive hotel. Older style but still good. We were given a smoking room first and after requesting a non smoking room all was fine. We had 4 beds and a separate toilet and bathroom which worked well. There is a bar fridge. The bathrooms are really well stocked with everything you can imagine. There is a shuttle (free) bus that runs every 6 mins from the train station. There are always weddings and conferences on. We treated ourselves to the afternoon tea which was a nice experience. The breakfast had a good array of western and Japanese style food. Lots of expensive designer shops. A great bakery and even a 7/11 store in the basement.

The hotel is placed in the business district of Osaka, so its a little ways away from Dotonbori and other popular tourist spots, but it isn't hard to get around and its only around 10-20 minutes to get there. The hotel was nice as there were multi-lingual staff members, they had good suggestions for close by restaurants, a taxi stop for quick commuting options, and a lot of restaurants. One concern was that we did get an older room than we were expecting. Like it seemed very old, which isn't a problem, as it was big and clean but I was surprised because the photos made it seem like all the rooms were modern. Perhaps it was just our room or wing though. Overall it is a good hotel, and I would recommend it.

From Osaka Station, we caught Rhiga's free shuttle to the hotel (Shuttles are at the station every 6-10 minutes or so.) We were dropped off by the main lobby and greeted by a dude in a top hat (Classy lol.) Check in was easy, and we even had someone escort us to our room (her name was Allison, and she was awesome..) Allison showed us everything we needed and answered all of our questions. The suite was very clean, and we had a great view of the river. It included your basic necessities: Soap, shampoo, face wash, lotion, razors, shower caps, toothbrushes, and toothpaste. In the basement level, there's shops and a 7-11 which was great for reloading our ICOCA cards. They also have restaurants and 24/7 room service. Rhiga also offered free shuttle service to Universal Studios, (you have to RSVP for this. We took the first one out at 730a. There are other times you could pick from.) Overall, great experience!

5-3-68 Nakanoshima, Kita-ku Osaka Osaka-fu

Hotel highlights

  • Walking distance to Osaka Science Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Umeda within a short walk of Osaka Science Museum, RIHGA Royal Hotel Osaka is within a mile (2 km) of other popular sights such as Umeda Sky Building. This 4-star hotel has 984 guestrooms and offers an indoor pool, free in-room WiFi, and a health club. Located centrally in Kita, it's also close to Osaka Castle and Shinsaibashi Shopping Arcade.


Dining

Enjoy dining at Nakanoshima, one of 20 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

RIHGA Royal Hotel Osaka's 984 rooms are air-conditioned and provide refrigerators, electric kettles, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Free bottled water, safes, and phones are also available.


Property features

RIHGA Royal Hotel Osaka features karaoke, an indoor pool, and a health club. Self parking is offered for JPY 1500 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 59 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 1803 reviews