Hilton Osaka4.5 out of 5.0
Recent guest reviews
For Japan the rooms are large and very comfortable. We're on a holiday so the fact it's a bit of a convention hotel was a little disappointing. Great location for train lines but some of the worst wifi I've ever had in a hotel.
The room is big, and it's also a renewed room， the executive lounge is too small,and old fashion . the hotel's Wi-Fi is too terrible,i can't use it in my room whole night,the speed is too slow lead to use my computer at lobby . but the hotel's locate is wonderful,you can go to Osaka station by 5 minutes walk.
The hotel is located in front of the Osaka train station and you can walk there within 5 minutes. it is very convenient specially if you have many luggages to handle. The staff are friendly and the breakfast spread is good.
We usually stay at the Hilton while in Osaka as it is conveniently located. It is across from the JR Station. Short walking distance to Diamaru and Hankyu. There are also good restaurants in the vicinity. If you want to take the airport bus, the Hilton is one of the stops so very convenient.
When we checked in the room was not ready until another 2 hours although we checked in at the right time. When 2 hours was up, it still wasn't ready. We got to our room and it took 20 minutes for them to get our luggage up to our room. We just landed from a long flight, we need to freshen up and their slow phase didn't help. Their wifi connection was rather poor too. Despite everything, the people were polite and the rooms were rather clean.
Check out counter staff is lack of smile or in other way to say she is very cool. Lounge beverage is also a disaster only red wine & beer. Cocktail need to pay extra money this is different from other region Hilton hotel lounge such as Tokyo or Nagoya. To sum up, this is a terrible stay. I will never stay in Hilton osaka again.
Location of Hilton Osaka is perfect if you wanted to take train, subways and other public transportation. Hilton Osaka's service is also very good. Staffs are helpful. Though room rate is quite expensive but convenience and comfort would compensate the price.
The staff was courteous and efficient. The room was nice and clean. The hotel is right next to the train station and very accessible from it as well as very near restaurants, shopping and sightseeing.
Excellent Service, Very clean room, Very friendly staff. Very convenient location connecting to subway. Clean hotel and room. Nice Pool. Prompt Housekeeping response. Highly recommend to stay. Be back for sure.
We stayed at this property for 2 nights in the King room. The Hilton Osaka is in a great location - literally 1 minute walk from the Osaka train station - it's a great base for your Osaka adventures! There are so many great dining options nearby as well - including the Hilton Plaza and the Osaka train station itself. We arrived at 2:30pm but our room was already ready for us. We didn't have much of a view - we looked directly into an office building, but the room itself was spacious and well appointed. There were pajamas, slippers provided. The bathroom amenities were Crabtree and Evelyn and not the usual Peter Roth Thomas brand. FYI: They do take a security deposit on check in which is then later refunded (this took about a week to be refunded). You also need to pay additional accommodation tax.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1838 reviews