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Oriental Hotel Universal City

4.0 star property

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Photo gallery for Oriental Hotel Universal City

Property entrance
In-room safe, blackout drapes, iron/ironing board, free WiFi
Lobby
Daily buffet breakfast (JPY 3600 per person)
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal CityWalk Osaka
    ‪1 min walk‬
  • Place, Universal Studios Japan
    ‪3 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(17 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(10 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(17 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(68 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(38 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4

View all photos for [Non-smoking] Premier Twin

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Premier Twin

  • Sleeps 4

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About the neighborhood

Osaka

Located in Konohana within a 5-minute walk of Universal Studios Japan, Oriental Hotel Universal City is within a few miles (5 km) of other popular sights like Kyocera Dome Osaka. Each of the 330 rooms at this 4-star hotel includes an electric kettle, a Smart TV, and a TV.

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 miles
  • Osaka Takoyaki Museum - 1 min walk - 0.0 miles
  • Universal Studios Japan - 3 min walk - 0.2 miles
  • Zepp Osaka Bayside - 13 min walk - 0.7 miles
  • Osaka Aquarium Kaiyukan - 5 min drive - 1.3 miles

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Itami Airport (ITM) - 43 min drive

Restaurants

  • ‪メルズ・ドライブイン (Mel's Drive-In) - ‬9 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪マリオ・カフェ＆ストア - ‬8 min walk
  • ‪スタジオ・スターズ・レストラン (Studio Stars Restaurant) - ‬10 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬4 min walk

About this property

Oriental Hotel Universal City

Guests of Oriental Hotel Universal City enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. Self parking is available for JPY 3000 per day. The front desk is staffed 24/7 to help with luggage storage, access to locker space, and tours or tickets. Additional amenities include an ATM, a ballroom, and a vending machine.
49-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Electric kettles, safes, and phones are also available. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,700 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1700 for children
  • Covered self parking fee: JPY 3000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Is a free cancellation option available at Oriental Hotel Universal City?

Oriental Hotel Universal City offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see near Oriental Hotel Universal City?

This hotel is situated in Konohana, just steps from Universal Studios Japan and Universal CityWalk Osaka. You'll also find Osaka Aquarium Kaiyukan and Kyocera Dome Osaka within a short drive.

Is parking available on site at Oriental Hotel Universal City?

Yes, covered parking is offered for JPY 3,000 per day.

Does Oriental Hotel Universal City include a casino at the property?

No, Oriental Hotel Universal City doesn't have a casino.

Will I find an indoor pool at Oriental Hotel Universal City?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Oriental Hotel Universal City?

Amenities that appeal to couples at this hotel include in-room massages, Netflix, and slippers.

Are there hot tubs at Oriental Hotel Universal City?

No, this hotel doesn't have a spa tub.

Does Oriental Hotel Universal City have a restaurant that serves breakfast?

Yes, Oriental Hotel Universal City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Oriental Hotel Universal City allow pets to stay free of charge?

No, pets aren't allowed at Oriental Hotel Universal City though service animals are welcome.

Are there connecting rooms at Oriental Hotel Universal City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Oriental Hotel Universal City?

The closest major airport to Oriental Hotel Universal City is Itami Airport (ITM), which is 15.8 mi away (43 minutes by car). Another top airport is Kobe Airport (UKB), which is located 20.9 mi away (51-minute drive).

Are there rooms with balconies that I can book at Oriental Hotel Universal City?

No, there aren't any guestrooms at Oriental Hotel Universal City that offer a balcony.

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 827 out of 1274 reviews
Rating 8 - Good. 297 out of 1274 reviews
Rating 6 - Okay. 97 out of 1274 reviews
Rating 4 - Poor. 26 out of 1274 reviews
Rating 2 - Terrible. 27 out of 1274 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

takashi

Stayed 1 night in Dec 2025

10/10 Excellent

Jakeliny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Giovanny

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, staff was friendly.
Stayed 1 night in Dec 2025

8/10 Good

Madison

Stayed 3 nights in Dec 2025

10/10 Excellent

HYUNJU

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaeduck

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean, and staff were very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert, Canyon Country

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast buffet. Got lots of option with tradi
Stayed 1 night in Nov 2025

10/10 Excellent

Diksha Pradeep

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good and staff was friendly as well.
Stayed 1 night in Nov 2025

10/10 Excellent

HYEJIN

Traveled with family
Liked: Cleanliness, staff & service, amenities
침대쿠션도 편안하고, 조용해서 잘 쉬었습니다.
Stayed 2 nights in Nov 2025

6/10 Okay

Nicholas

Traveled with partner
Liked: Amenities
Room was abit old and outdated
Stayed 1 night in Nov 2025

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They lost a star because the beds were terrible. Rock hard and only one pillow.
Stayed 3 nights in Nov 2025

10/10 Excellent

julia

Stayed 3 nights in Nov 2025

10/10 Excellent

nisaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for universal studios. The cleaners used bleach to clean. I know everything was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect location for Universal right by the shops and restaurants. Friendly staff and room was a perfect size for 4 people. We also had a fantastic view out the window. We enjoyed the breakfast and the free food and drinks in the welcome lounge in the afternoon. Would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Nov 2025

10/10 Excellent

Guadalupe

Stayed 7 nights in Nov 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and room. The front desk staff was particularly helpful when helping me with a local phone call. They were patient and courteous. The lounge has free hot dogs and gelato 530-9. This is lovely. They also offer free waffles/pancakes, ice cream, drinks, coffee, macarons, etc., from 2-9 pm. Again, this is very very nice. The room was very large and very comfortable for Japan standards. We had a very lovely stay here. Thank you.
Stayed 3 nights in Nov 2025

2/10 Terrible

Umair

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No air conditioning
Stayed 4 nights in Nov 2025

10/10 Excellent

arsenio

Stayed 1 night in Nov 2025

10/10 Excellent

Shingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful
Stayed 5 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

Joemarie

Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately, we have a couple negative experiences during our stay. First night room was no ventilation, humidifier not functional thermostat was not working room was super warm. We informed the front desk about the situation, they provided us a couple fan to circulate the room. We open the windows all night to get some air in the room, HOWEVER, we end up mosquito bites the following day. Day 2, staff are able to move us to different room Excellent”.
Stayed 3 nights in Nov 2025

8/10 Good

Jinelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re booking this hotel you know what you’re looking for as it is in the Universal City Walk. It’s a great location but with other hotels also in the area you are not saving yourself any time for the crowds. I rated the breakfast low because we were in a frenzy to get into the partk.m and skipped it.
Stayed 1 night in Nov 2025

8/10 Good

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great location, clean rooms
Stayed 2 nights in Oct 2025