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Mitsui Garden Hotel Osaka Premier

4.5 star property
Luxury hotel with a restaurant, near Umeda Sky Building

Choose dates to view prices

Photo gallery for Mitsui Garden Hotel Osaka Premier

Public bath
Exterior
Lobby
Interior
Breakfast, lunch, dinner served; Regional cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
3-4-15 Nakanoshima, Kita-ku, Osaka, Osaka-fu, 530-0005
  • Place, Osaka Science Museum
    ‪3 min walk‬
  • Place, Festival Hall
    ‪4 min walk‬
  • Place, Umeda Sky Building
    ‪2 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard , 1 bed Double , Shower, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 bed Double , Shower, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen , River view, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 bed Queen , River view, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, 1 bed Queen, Non Smoking , with Lounge Access

Superior, 1 bed Queen, Non Smoking , with Lounge Access | In-room safe, desk, blackout drapes, free WiFi

Superior, 1 bed Queen, Non Smoking , with Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 2 beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds, Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 2 beds, Smoking

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior, 1 bed Queen, River view, Non Smoking , with Lounge Access

In-room safe, desk, blackout drapes, free WiFi

Superior, 1 bed Queen, River view, Non Smoking , with Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, 2 beds, Non Smoking , with Lounge Access

In-room safe, desk, blackout drapes, free WiFi

Superior, 2 beds, Non Smoking , with Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen , Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 bed Queen , Smoking

7.0 out of 10
Good
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Queen , Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 bed Queen , Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Queen , River view , Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 bed Queen , River view , Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Double, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 bed Double, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 bed Double , Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 3 beds , Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 3 beds , Smoking

  • 334 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior , 1 bed Double , Non Smoking , with Lounge Access

Superior , 1 bed Double , Non Smoking , with Lounge Access | In-room safe, desk, blackout drapes, free WiFi

Superior , 1 bed Double , Non Smoking , with Lounge Access

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 beds , Non Smoking , with Lounge Access

Junior Suite, 2 beds , Non Smoking , with Lounge Access | In-room safe, desk, blackout drapes, free WiFi

Junior Suite, 2 beds , Non Smoking , with Lounge Access

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior, 1 bed Double , River view, Non Smoking , with Lounge Access

Superior, 1 bed Double , River view, Non Smoking , with Lounge Access | In-room safe, desk, blackout drapes, free WiFi

Superior, 1 bed Double , River view, Non Smoking , with Lounge Access

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 Bed Double , Shower[Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 Bed Double , Shower[Non-smoking]

  • Sleeps 2

View all photos for Standard , 1 Bed Queen , River View [Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 Bed Queen , River View [Non-smoking]

  • Sleeps 2

View all photos for Superior , 1 Bed Queen , River View [Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Superior , 1 Bed Queen , River View [Non-smoking]

  • Sleeps 2

View all photos for Standard , 1 Bed Queen , River View , Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 Bed Queen , River View , Smoking

  • Sleeps 2

View all photos for Standard , 1 Bed Queen [Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 Bed Queen [Non-smoking]

  • Sleeps 2

View all photos for Superior , 1 Bed Queen [Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Superior , 1 Bed Queen [Non-smoking]

  • Sleeps 2

View all photos for Standard , 1 Bed Queen , Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 Bed Queen , Smoking

  • Sleeps 2

View all photos for Standard , 2 Beds[Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Standard , 2 Beds[Non-smoking]

  • Sleeps 2

View all photos for Superior , 2 Beds [Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Superior , 2 Beds [Non-smoking]

  • Sleeps 2

View all photos for Standard , 2 Beds, Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 2 Beds, Smoking

  • Sleeps 2

View all photos for Junior Suite , 2 Beds [Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Junior Suite , 2 Beds [Non-smoking]

  • Sleeps 2

View all photos for Standard , 3 Beds[Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Standard , 3 Beds[Non-smoking]

  • Sleeps 3

View all photos for Standard , 3 Beds , Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 3 Beds , Smoking

  • Sleeps 3

View all photos for Standard , 1 Bed Double , Bathtub, Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 Bed Double , Bathtub, Smoking

  • Sleeps 2

View all photos for Standard , 1 Bed Double , Bathtub, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard , 1 Bed Double , Bathtub, Non Smoking

  • Sleeps 2

View all photos for Superior , 1 Bed Double [Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Superior , 1 Bed Double [Non-smoking]

  • Sleeps 2

View all photos for Superior , 1 Bed Double , River View [Non-smoking]

In-room safe, desk, blackout drapes, free WiFi

Superior , 1 Bed Double , River View [Non-smoking]

  • Sleeps 1

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About the neighborhood

Osaka

Located in Kita within a mile (2 km) of Umeda Sky Building, Mitsui Garden Hotel Osaka Premier is within a few miles (5 km) of other popular sights such as Mint Museum. This 271-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • Osaka Science Museum - 3 min walk - 0.2 miles
  • Festival Hall - 4 min walk - 0.3 miles
  • Osaka International Convention Center - 13 min walk - 0.7 miles
  • Osaka Station City - 13 min walk - 0.7 miles
  • Umeda Sky Building - 2 min drive - 0.9 miles

Getting around

  • Watanabebashi Station - 3 min walk
  • Higobashi Station - 4 min walk
  • Kansai Intl. Airport (KIX) - 51 min drive

Restaurants

  • ‪九州の旬 博多廊 - ‬1 min walk
  • ‪世界一暇なラーメン屋 - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪播鳥肥後橋店 - ‬5 min walk
  • ‪矮鶏 ちゃぼ - ‬5 min walk

About this property

Mitsui Garden Hotel Osaka Premier

Luxury hotel with a restaurant, near Umeda Sky Building
Mitsui Garden Hotel Osaka Premier features free WiFi in public areas, a computer station, and express check-in. If you drive, self parking is JPY 2000 per day, and there's also a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include laundry facilities, a vending machine, and a garden.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include electric kettles, safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 2,000 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,970 per person
  • A restaurant

Restaurants on site

  • HAKATAROU

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2970 per person
  • Self parking fee: JPY 2000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos are welcome to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mitsui Garden Osaka
Mitsui Garden Hotel Osaka Premier
Mitsui Garden Osaka Premier
Mitsui Garden Premier
Mitsui Garden Premier Osaka
Mitsui Hotel
Mitsui Osaka
Mitsui Garden Hotel Premier
Mitsui Osaka Premier Osaka
Mitsui Garden Hotel Osaka Premier Hotel
Mitsui Garden Hotel Osaka Premier Osaka
Mitsui Garden Hotel Osaka Premier Hotel Osaka

Frequently asked questions

Are free cancellation options available at Mitsui Garden Hotel Osaka Premier?

Mitsui Garden Hotel Osaka Premier offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mitsui Garden Hotel Osaka Premier?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Osaka Premier on Feb 23, 2026 start from $82.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mitsui Garden Hotel Osaka Premier?

This hotel is situated in Kita, just steps from Osaka Science Museum and Festival Hall. You'll also find Kyocera Dome Osaka and Dotonbori within a short drive.

Is parking available on site at Mitsui Garden Hotel Osaka Premier?

Yes, parking is offered for JPY 2,000 per day.

Does Mitsui Garden Hotel Osaka Premier feature a casino on the premises?

No, Mitsui Garden Hotel Osaka Premier doesn't have a casino.

Will I find an indoor pool at Mitsui Garden Hotel Osaka Premier?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mitsui Garden Hotel Osaka Premier?

Amenities that appeal to couples at this riverfront hotel include free Internet access and slippers along with a restaurant.

Does Mitsui Garden Hotel Osaka Premier have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mitsui Garden Hotel Osaka Premier have a restaurant that serves breakfast?

Yes, Mitsui Garden Hotel Osaka Premier serves buffet breakfast for a surcharge each morning at HAKATAROU.

Will Mitsui Garden Hotel Osaka Premier allow pets to stay free of charge?

No, pets aren't allowed at Mitsui Garden Hotel Osaka Premier though service animals are welcome.

Are there connecting rooms at Mitsui Garden Hotel Osaka Premier?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mitsui Garden Hotel Osaka Premier?

The closest major airport to Mitsui Garden Hotel Osaka Premier is Itami Airport (ITM), which is 8.4 mi away (9 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.6 mi away (54-minute drive).

Are there rooms with balconies at Mitsui Garden Hotel Osaka Premier?

No, there aren't any guestrooms with balconies at Mitsui Garden Hotel Osaka Premier.

Mitsui Garden Hotel Osaka Premier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1011 reviews
Rating 8 - Good. 249 out of 1011 reviews
Rating 6 - Okay. 58 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and courteous
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
spacious room, very clean and amazing river views. the spa was also amazing and not too crowded.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jenny, Lindenhurat

Liked: Cleanliness, property conditions & facilities
Great service! The room was a little small but it was perfect for sleep if you will be out in the city sight seeing and only sleeping at the hotel it’s perfect. I lived the pj that were given so everyone in the hotel wore them plus the onsen was great . Staff was great the cleaning staff was also great . Highly recommend
Garden in Lobby
Stayed 3 nights in Oct 2025

10/10 Excellent

Kallan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jerry

Stayed 1 night in Oct 2025

10/10 Excellent

Mohamed

Stayed 3 nights in Oct 2025

10/10 Excellent

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and tried to be helpful. Clean room, well appointed, comfy bed, with a great river view! I asked for a high floor and it came with long access. I would have liked to bring coffee from lounge to my room but was not permitted. The staff was very confused about sending my bag to the airport. It took several staff to figure it out, which took longer than it should have. They felt badly about it. GREAT experience at the restaurant for dinner on my last night! Authentic, great staff, food was so special and the chef was friendly and quite entertaining! Thank goodness for Google Translate!
Stayed 3 nights in Oct 2025

10/10 Excellent

Oi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Onsen in the hotel, the room is spacious compared to similar hotels in hotels. We did not
Stayed 3 nights in Oct 2025

10/10 Excellent

Xiaodong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very best hotel

This was our second time staying at a Mitsui hotel. This location is extremely good: new clean and the room is very well designed. On the opt of it the hotel provides a shuttle bus to the Osaka Station and a public path on the top floor. We enjoyed every bit of our stay and will stay at it if we visit Osaka again.
Stayed 2 nights in Oct 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. I just needed a bigger room as I’m a big guy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dena

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Huixquilucan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate view Excelent servís beautifull hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Miriam, Santa Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel numerous times and usually, they are great. The hotel staffs are friendly and helpful. Hotel itself is clean and nice. Transportation to umeda is convenient; they have shuttle bus every 20 minute ish with time table posted. Everything is usually on point except during my last visit, room smelled pretty bad. I asked the room to be switched and they accommodated to my request. So thank you.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deidre

Stayed 2 nights in Oct 2025

10/10 Excellent

Ken, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out of their way to accommodate our needs. Even though the area was sparse with shopping and restaurants we enjoyed what was in the area. The one small negative was the restaurant but the food was good enough.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jenna

Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Great and convenient for travelers
Stayed 2 nights in Sep 2025

10/10 Excellent

Aven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed a great stay, everywhere immaculately clean, fabulous experience in the onsen. Staff were attentive and very helpful especially Sato on reception desk. Breakfast has good choices, bed was comfortable and shower in room was terrific. Our only little grumble is the fact the lounge on top floor cannot be used unless you stay on one of the upper floors . Whilst that may be advertised it is not very clear, we would have been happy to pay for drinks etc to gain entry and experience the view.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cleaning staff was very polite.
Stayed 2 nights in Sep 2025

4/10 Poor

Fleur

Disliked: Cleanliness, staff & service

Disappointing

The location was excellent and had a lovely view from the room. Decent sized room but room was dirty- splashes of something brown on the walls. Breakfast was a bit of a hassle as we had to queue until a table became free, both days. But the worst thing was the concierge telling our taxi driver the wrong airport location when he picked us up- a 13 min ride turned into a 45 min ride in the opposite direction. Wouldn’t stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and accommodating. Nice amenities in the room. Free hotel shuttle to Osaka City Station a plus. Will look at other Mitsui Garden properties if/when returning to Japan.
Stayed 2 nights in Sep 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good value and service

Try nice hotel in a business area. Great onsen and nice rooms. Only two coin operated laundry machines, which wasn’t enough as they were impossible to find free. Also, air conditioning was very difficult to get right, and their “eco friendly” cleaning service also means, interestingly, that they don’t even make your bed. Good breakfast annd a good value overall. A very nice hotel.
Stayed 3 nights in Sep 2025

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