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Mercure Tokyu Stay Osaka Namba

4.0 star property

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Photo gallery for Mercure Tokyu Stay Osaka Namba

Miscellaneous
Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board
Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board
Lounge
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Place, Namba Grand Kagetsu Theater
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(6 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (with Washing Machine)

9.2 out of 10
Wonderful
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(16 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

Superior Twin Room, 2 Twin Beds (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Twin Room, 2 Twin Beds (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Premium Twin Room, 2 Twin Beds

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Osaka

Located in Minami, Mercure Tokyu Stay Osaka Namba is within a 5-minute walk of Dotonbori and within 15 minutes of other popular attractions like Namba Grand Kagetsu Theater. This 288-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Amerikamura - 1 min walk - 0.0 miles
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Dotonbori - 1 min walk - 0.1 miles
  • Dotonbori Glico Sign - 3 min walk - 0.2 miles
  • Namba Grand Kagetsu Theater - 9 min walk - 0.5 miles

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪polepole - ‬1 min walk
  • ‪味穂 - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪炭火焼肉 DON-DON アメリカ村本店 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

At Mercure Tokyu Stay Osaka Namba, guests have access to a 24-hour gym, free WiFi in public areas, and microwave in a common area. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. This hotel also has laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and bidets. Safes, desks, and wardrobes or closets are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM

Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel

Mercure Tokyu Stay Osaka Namba Osaka

Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

Is a free cancellation option available at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on Jun 29, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Tokyu Stay Osaka Namba?

This hotel is situated in Minami, just steps from Dotonbori and Dotonbori Glico Sign. You'll also find Namba Grand Kagetsu Theater and Kuromon Market less than a mile away.

Is parking available on site at Mercure Tokyu Stay Osaka Namba?

No, there isn't parking at this hotel.

Does Mercure Tokyu Stay Osaka Namba include a casino?

No, Mercure Tokyu Stay Osaka Namba doesn't have a casino.

Is there an indoor pool at Mercure Tokyu Stay Osaka Namba?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Tokyu Stay Osaka Namba?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour gym.

Does Mercure Tokyu Stay Osaka Namba have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Tokyu Stay Osaka Namba have a restaurant with a breakfast menu?

Yes, Mercure Tokyu Stay Osaka Namba serves buffet breakfast for a surcharge each morning at CENTRE M(サントル エム).

Does Mercure Tokyu Stay Osaka Namba allow pets to stay free of charge?

No, pets aren't allowed at Mercure Tokyu Stay Osaka Namba.

Does Mercure Tokyu Stay Osaka Namba have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Tokyu Stay Osaka Namba?

The closest major airport to Mercure Tokyu Stay Osaka Namba is Itami Airport (ITM), which is 10.3 mi away (31 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.2 mi away (62-minute drive).

Are there rooms with balconies that I can book at Mercure Tokyu Stay Osaka Namba?

No, there aren't any guestrooms with balconies at Mercure Tokyu Stay Osaka Namba.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 662 reviews
Rating 8 - Good. 162 out of 662 reviews
Rating 6 - Okay. 61 out of 662 reviews
Rating 4 - Poor. 16 out of 662 reviews
Rating 2 - Terrible. 7 out of 662 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Stayed 6 nights in Jan 2026

4/10 Poor

Jessica

Traveled with group
Liked: Cleanliness
The location is excellent for travelers - across the street, then five minutes walk to the Dontonbori area. A group of four we booked two rooms. Unfortunately the hotel is very dark and will absolutely ruin your vacation mood. The room was clean but so dark that you barely see yourself in the mirrors. The breakfast buffet items were not refreshed as the morning progressed. Asking for minimal items was met with a firm “NO WE CANNOT.” Staff were not accommodating of ANYTHING asked for. The washing machine/dryer combo was a thoughtful addition to our room type but each cycle took 4.5 hours to complete. Your base hotel makes a difference in your overall experience in a city. After the first night we wanted out of Osaka. Mainly because of Mercure Tokyu Stay Namba.
Stayed 3 nights in Apr 2026

2/10 Terrible

Beverley

Stayed 2 nights in Apr 2026

10/10 Excellent

Dom

Stayed 3 nights in Feb 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
The buffet breakfast was really good, the amenities were ok. The staff was very helpful and it is incredibly close to the dotonbouri with a family mart 30 meters away. I also booked a room with a washer/dryer that worked really well and had the detergent available in-room. The only issue with the hotel, like others have said, is the dark "theme" on the paint and rooms which makes it difficult to see at times in the hallways.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Feb 2026

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, amenities
Great location, and amazing hotel and staff. Felt luxury.
Stayed 3 nights in Feb 2026

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and breakfast!
Stayed 2 nights in Feb 2026

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful room with great amenities! The staff were all super friendly!
Stayed 4 nights in Feb 2026

10/10 Excellent

Darcy

Stayed 3 nights in Feb 2026

10/10 Excellent

Reann, Oakland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cool vibes, and very convenient location
Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location, cool vibe, helpful staff. Perfect spot for an overnight in Osaka with the family, including two teen boys.
Stayed 1 night in Feb 2026

10/10 Excellent

Noah

Stayed 1 night in Feb 2026

2/10 Terrible

jason

Disliked: Cleanliness, amenities, property conditions & facilities
Not good at all
Stayed 6 nights in Feb 2026

2/10 Terrible

Maggie

Stayed 4 nights in Feb 2026

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2026

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Very nice hotel near the heart of osaka. Will definitely stay here again.
Stayed 5 nights in Jan 2026

8/10 Good

Pacha

Liked: Cleanliness, amenities, property conditions & facilities
Good place bien situé les couloir son très sombre et la propreté de la chambre correct sans plus
Stayed 3 nights in Feb 2026

10/10 Excellent

Teedah

Liked: Cleanliness, amenities, property conditions & facilities
GREATA LOCATION. I felt like we’re right in the heart of things, we can walk any direction and there’s something to do. Booked the king size bed room with washer and dryer, so nice to be able to wash our clothes in our room during down time. I would say our room was quite spacious compared to the other rooms we’ve stayed in during our trip to Japan. Would recommend. The only thing is that this hotel is extremely dark, it was really hard to get ready in the mornings. If my the rooms were a bit brighter, other than that it was a good stay
Stayed 2 nights in Feb 2026

10/10 Excellent

Johei

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff, light switches were in weird places
Stayed 2 nights in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great room, good space and tidy. Extremely close to dontonburi
Stayed 3 nights in Feb 2026

10/10 Excellent

Shymar, ottawa

Stayed 2 nights in Feb 2026

10/10 Excellent

George, Singapore

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful, room was awesome… only wish could be on a higher floor
Stayed 2 nights in Jan 2026

8/10 Good

Viviana

Stayed 3 nights in Jan 2026

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026