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Mercure Tokyu Stay Osaka Namba

Property class: 4

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Photo gallery for Mercure Tokyu Stay Osaka Namba

A modern indoor space with a fire feature, seating, and a wall of vertical gardens.
A modern outdoor seating area with a fire feature, a vertical garden wall, and a staircase leading to an upper level.
Unclassified image, 3 of 135, button
A modern lounge with a city view, featuring a sofa, chairs, and a small table.
A modern interior with a central staircase, seating areas, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Gym
  • Laundry

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

A modern hotel room with a large bed, a sofa, a round coffee table, and a small ottoman.

Deluxe Twin Room, Corner (with Washing Machine)

8.6 out of 10
Excellent
(7 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (with Washing Machine)

A modern hotel room with a large bed, a seating area with chairs, a small table, and a large window providing a view.

Deluxe Twin Room (with Washing Machine)

9.2 out of 10
Wonderful
(16 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and a chair. There is a window with blinds, a wall-mounted picture frame, and a ceiling light fixture.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with two beds, a seating area, and a large window providing a city view.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

A modern hotel room with a large bed, a desk, a chair, a city view, and a geometric wall design.

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

A hotel room with two beds, a desk, a chair, a city view, and a modern ceiling design.

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.8 out of 10
Excellent
(18 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Privilege, with Washing Machine)

A modern hotel room with a large bed, a sitting area, a small table, and a view of the city at night.

Family Room (Privilege, with Washing Machine)

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

A hotel room with a bed, two chairs, a small table, a city view, and a framed picture on the wall.

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Accessible Twin Room, Non Smoking

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Accessible Twin Room, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Premium Twin Room, 2 Twin Beds

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds

A modern lounge with a city view, featuring a sofa, chairs, and a small table.

Suite, 2 Twin Beds

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Osaka

Located in Minami, Mercure Tokyu Stay Osaka Namba is within a 5-minute walk of Dotonbori and within 15 minutes of other popular attractions like Namba Grand Kagetsu Theater. This 288-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Amerikamura - 1 min walk - 0.0 miles
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Dotonbori - 1 min walk - 0.1 miles
  • Dotonbori Glico Sign - 3 min walk - 0.2 miles
  • Namba Grand Kagetsu Theater - 9 min walk - 0.5 miles

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Itami Airport (ITM) - 31 min drive

Restaurants

  • ‪polepole - ‬1 min walk
  • ‪味穂 - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪joy luck - ‬1 min walk
  • ‪BAR 千鶴 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

At Mercure Tokyu Stay Osaka Namba, guests have access to a 24-hour gym, free WiFi in public areas, and microwave in a common area. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, slippers, toothbrushes and toothpaste, and bidets. Safes, desks, and wardrobes or closets are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

Is a free cancellation option available at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on Sep 13, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Tokyu Stay Osaka Namba?

This hotel is situated in Minami, just steps from Dotonbori and Shinsaibashi-suji Shopping Street, and within a short walk of Dotonbori Glico Sign. You'll also find Kuromon Market and Nipponbashi less than a mile away.

Is parking available on site at Mercure Tokyu Stay Osaka Namba?

No, there isn't parking at this hotel.

Does Mercure Tokyu Stay Osaka Namba include a casino?

No, Mercure Tokyu Stay Osaka Namba doesn't have a casino.

Is there an indoor pool at Mercure Tokyu Stay Osaka Namba?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Tokyu Stay Osaka Namba?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour gym.

Does Mercure Tokyu Stay Osaka Namba have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Tokyu Stay Osaka Namba have a restaurant with a breakfast menu?

Yes, Mercure Tokyu Stay Osaka Namba serves buffet breakfast for a surcharge each morning at CENTRE M(サントル エム).

Does Mercure Tokyu Stay Osaka Namba allow pets to stay free of charge?

No, pets aren't allowed at Mercure Tokyu Stay Osaka Namba.

Does Mercure Tokyu Stay Osaka Namba have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Tokyu Stay Osaka Namba?

The closest major airport to Mercure Tokyu Stay Osaka Namba is Itami Airport (ITM), which is 10.3 mi away (31 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.2 mi away (62-minute drive).

Are there rooms with balconies that I can book at Mercure Tokyu Stay Osaka Namba?

No, there aren't any guestrooms with balconies at Mercure Tokyu Stay Osaka Namba.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 521 out of 809 reviews
Rating 8 - Good. 185 out of 809 reviews
Rating 6 - Okay. 73 out of 809 reviews
Rating 4 - Poor. 21 out of 809 reviews
Rating 2 - Terrible. 9 out of 809 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location Felt safe The room was clean and maintained My only complaint was the washer and dryer we didn’t have one in our room so we had to borrow a key for 3 hours. After a busy day walking
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and comfortable, perfect location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in great location. Good size rooms with great amenities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was great and polite.. favorite part is the washer/dryer and the provided detergent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this great hotel for 2 nights and I wish we were there longer. Short but such a great stay! Staff was super friendly and helpful! We ate at the restaurant on site and it was really delicious! Would recommend this hotel and would definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've travelled Japan a few times now (including a few stays in Osaka) and honestly this hotel has now become our favourite spot in Osaka. Cool funky vibes, really well appointed and comfortable rooms and the washing machine is definitely a huge bonus considering the price point. The location is also brilliant, right next to Dotunbori and Amemura and a quick ride to Osaka Castle.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near dotonbori. Room was more spacious than the norm
Stayed 4 nights in May 2026
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good ! Interiors of the hotel amazing. Breakfast could be better and the room lighting really poor..the room feel dark..wife find difficult to put her make up on.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Close to everything and was clean, lots of amenities and staff was very friendly and helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, beautiful view from the room, and spacious enough for two large suitcases. Loved it!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Right off the main street and close to everything. Highly recommend the breakfast at the restaurant. Room was very large and bed was comfy.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Nice size rooms, close to everything, a cool pool table and outdoor space. Would definitely stay again when visiting Osaka!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Exceptionally clean We were upgraded to room with washing machine and microwave which was very handy. Helpful staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location!! Walkable to a few spots and very clean!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Very nice hotel near the heart of osaka. Will definitely stay here again.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great vibe just needs a little more lighting in the room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you’re visiting Osaka. It’s convenient to everything that matters- plus if you’re an American and used to larger hotel rooms- this place is larger than your average hotel room in Japan. Still not huge but it was adequate for myself, wife and daughter. Would stay again
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good breakfast selection. Rooms a bit dark,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Oniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was impeccable, good location and multiple entrances make it convenient
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

YUEN YEE

Liked: Cleanliness, staff & service, amenities
Nice hotel nearby shopping area.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and QUIET. Hallways are very dark Good location
Stayed 4 nights in May 2026