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Mercure Tokyu Stay Osaka Namba

4.0 star property
Hotel with a restaurant, 3-minute walk to Dotonbori

Choose dates to view prices

Photo gallery for Mercure Tokyu Stay Osaka Namba

Exterior
Lobby
Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board
Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Place, Namba Grand Kagetsu Theater
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

Superior Twin Room, 2 Twin Beds (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.6 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Twin Room, 2 Twin Beds (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Premium Twin Room, 2 Twin Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Osaka

Located in Minami, Mercure Tokyu Stay Osaka Namba is within a 5-minute walk of Dotonbori and within 15 minutes of other popular attractions like Namba Grand Kagetsu Theater. This 288-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Amerikamura - 1 min walk - 0.0 miles
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Dotonbori - 1 min walk - 0.1 miles
  • Dotonbori Glico Sign - 3 min walk - 0.2 miles
  • Namba Grand Kagetsu Theater - 9 min walk - 0.5 miles

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪味穂 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪Bar 一般保護例外 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Hotel with a restaurant, 3-minute walk to Dotonbori
At Mercure Tokyu Stay Osaka Namba, guests have access to a 24-hour gym, free WiFi in public areas, and microwave in a common area. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. This hotel also has laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and bidets. Safes, desks, and wardrobes or closets are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

Is a free cancellation option available at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see near Mercure Tokyu Stay Osaka Namba?

This hotel is situated in Minami, just steps from Dotonbori and Dotonbori Glico Sign. You'll also find Kuromon Market and Nipponbashi less than a mile away.

Will I be able to park at Mercure Tokyu Stay Osaka Namba?

No, this hotel doesn't offer parking.

Does Mercure Tokyu Stay Osaka Namba include a casino?

No, Mercure Tokyu Stay Osaka Namba doesn't have a casino.

Is there an indoor pool at Mercure Tokyu Stay Osaka Namba?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Tokyu Stay Osaka Namba?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour fitness facility.

Are there hot tubs at Mercure Tokyu Stay Osaka Namba?

No, there isn't a spa tub at this hotel.

Does Mercure Tokyu Stay Osaka Namba have a restaurant with a breakfast menu?

Yes, Mercure Tokyu Stay Osaka Namba serves buffet breakfast for a surcharge each morning at CENTRE M(サントル エム).

Does Mercure Tokyu Stay Osaka Namba allow pets to stay free of charge?

No, pets aren't allowed at Mercure Tokyu Stay Osaka Namba.

Does Mercure Tokyu Stay Osaka Namba have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mercure Tokyu Stay Osaka Namba?

The closest major airport to Mercure Tokyu Stay Osaka Namba is Itami Airport (ITM), which is 10.3 mi away (31 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.2 mi away (62-minute drive).

Can I book a room with a balcony at Mercure Tokyu Stay Osaka Namba?

No, at Mercure Tokyu Stay Osaka Namba, there aren't any guestrooms that list a balcony.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 506 reviews
Rating 8 - Good. 123 out of 506 reviews
Rating 6 - Okay. 54 out of 506 reviews
Rating 4 - Poor. 13 out of 506 reviews
Rating 2 - Terrible. 3 out of 506 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Destiny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thank you!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location makes this hotel a great option. The room size is very good for a Japanese hotel. Only negative the lighting was poor especially over basin trying to shave for a male or apply makeup for my wife was very difficult.
Stayed 5 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for us, not too far from Dontobori with lots of eatery near by, plus convenience store and just around the corner from the shopping stores. Room was clean and comfy, staff was friendly, and breakfast had a wonderful selection.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all shops are a few steps away from the hotel
Stayed 7 nights in Sep 2025

6/10 Okay

Hao

Liked: Staff & service
Disliked: Cleanliness
The hotel is very conveniently located and reasonably new. However there are some problems: - lighting inside the room is extremely very dim
Stayed 9 nights in Oct 2025

10/10 Excellent

Shakira

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2025

10/10 Excellent

Gwen

Stayed 3 nights in Sep 2025

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. We opted to have our luggage sent to our hotel ahead of time since we were taking the Shinkansen from Tokyo to Osaka. The luggage was already waiting for us in the room. Breakfast had a great variety of foods and drinks. It was soooo convenient to have breakfast at the hotel. The room was spacious compared to our previous hotel. We actually had room to open our luggage!
One entrance of the hotel
Welcome sign in lobby
Lobby
Hallway on our floor
Stayed 6 nights in Sep 2025

10/10 Excellent

PIERINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 days and loved the hotel. It felt very cozy and was super close to stores and restaurants. We used once the laundry machine which was super convenient inside our bedroom. Alao, breakfast super convenient. The best part was the incredibly friendly and helpful staff who really do an excellent job making the guests feel welcome. I’ll definitely will come back and stay here agin.
Stayed 4 nights in Sep 2025

10/10 Excellent

WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to places to eat and shop
Stayed 7 nights in Sep 2025

10/10 Excellent

Sebastian, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy public and private transport, beautiful hotel
Stayed 3 nights in Sep 2025

8/10 Good

Elissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel couldn't have been in a more convenient location, just a few blocks from Dotonbori. It was modern, clean, stylish & the staff were very nice. Comfortable bed. Our room had a washer/dryer in it which was exceptionally convenient. From past reviews I was warned that it took forever for a cycle (around 3 hrs), but because we already knew that we planned ahead & put a load in before we left to go somewhere. Nothing like coming back to fresh, clean laundry! The room, although smaller than what we're used to back in the US, actually had some storage space so only 1 of us had to live out of our suitcases. It had a nice view of Osaka. One thing past reviews had mentioned is that the room & hallway was very dark. They didn't exaggerate! You could barely see yourself in the single mirror in the room. You could get a lighted make-up mirror if you asked, for no charge. It seems as though it would be such an easy fix to at least put a higher wattage bulb in the mirror/sink area! One thing I especially want to mention is how helpful the staff were. My daughter left a box with all her jewelry in it at our previous hotel in Tokyo. They called the hotel, which ended up finding the box, & helped arrange a way for it to get back to her. Everything worked out well & she got her jewelry back. So I would absolutely stay here again, even with the dark mirror area.
Stayed 5 nights in Sep 2025

6/10 Okay

marlowe

Stayed 4 nights in Sep 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very attractive and modern hotel, very chic in my opinion, but at reasonable rates most of the time. Have stayed in several of this brand around the world and all great.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and modern room that included a washer and dryer and a microwave, toilet and shower/bath in separate rooms. The view of the city was gorgeous and it's located pretty much steps from central dotonbori and about a five-ish minute straight shot walk to Namba station. There's a family mart right across the street and several of the most popular shopping and dining streets a few blocks away and there's usually a police officer patrolling right outside and in the surrounding blocks around the hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Edwin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were pretty small, but they were very nice. The location is excellent for proximity to Dotonbori.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathalee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 😍
Stayed 4 nights in Sep 2025

6/10 Okay

Beh Beh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
both the corridor and the room was very dark, it will be nice if the both can be a bit more brighter. The breadfast was really good.
Stayed 2 nights in Sep 2025

6/10 Okay

Curtis

Stayed 4 nights in Sep 2025

10/10 Excellent

Jelson

Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room in a good location for food, shopping, and subway station!
Stayed 4 nights in Sep 2025

10/10 Excellent

Justin Jerrell

Stayed 15 nights in Jul 2025

10/10 Excellent

Jalen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025