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Mercure Tokyu Stay Osaka Namba

4.0 star property

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Photo gallery for Mercure Tokyu Stay Osaka Namba

Miscellaneous
Lobby
Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board
Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Place, Namba Grand Kagetsu Theater
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

Superior Twin Room, 2 Twin Beds (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.2 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Twin Room, 2 Twin Beds (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Premium Twin Room, 2 Twin Beds

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Osaka

Located in Minami, Mercure Tokyu Stay Osaka Namba is within a 5-minute walk of Dotonbori and within 15 minutes of other popular attractions like Namba Grand Kagetsu Theater. This 288-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Amerikamura - 1 min walk - 0.0 miles
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Dotonbori - 1 min walk - 0.1 miles
  • Dotonbori Glico Sign - 3 min walk - 0.2 miles
  • Namba Grand Kagetsu Theater - 9 min walk - 0.5 miles

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪味穂 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪Slices Cafe & Bar - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

At Mercure Tokyu Stay Osaka Namba, guests have access to a 24-hour gym, free WiFi in public areas, and microwave in a common area. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. This hotel also has laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and bidets. Safes, desks, and wardrobes or closets are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

Is a free cancellation option available at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on Mar 4, 2026 start from 136.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Tokyu Stay Osaka Namba?

This hotel is situated in Minami, just steps from Dotonbori and Dotonbori Glico Sign. You'll also find Namba Grand Kagetsu Theater and Kuromon Market less than a mile away.

Is parking available on site at Mercure Tokyu Stay Osaka Namba?

No, this hotel doesn't offer parking.

Does Mercure Tokyu Stay Osaka Namba include a casino?

No, Mercure Tokyu Stay Osaka Namba doesn't have a casino.

Is there an indoor pool at Mercure Tokyu Stay Osaka Namba?

No, there is no indoor pool at this hotel.

Is Mercure Tokyu Stay Osaka Namba a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour fitness facility.

Are there hot tubs at Mercure Tokyu Stay Osaka Namba?

No, there isn't a spa tub at this hotel.

Does Mercure Tokyu Stay Osaka Namba have a restaurant with a breakfast menu?

Yes, Mercure Tokyu Stay Osaka Namba serves buffet breakfast for a surcharge each morning at CENTRE M(サントル エム).

Does Mercure Tokyu Stay Osaka Namba allow pets to stay free of charge?

No, pets aren't allowed at Mercure Tokyu Stay Osaka Namba.

Are there connecting rooms at Mercure Tokyu Stay Osaka Namba?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Tokyu Stay Osaka Namba?

The closest major airport to Mercure Tokyu Stay Osaka Namba is Itami Airport (ITM), which is 10.3 mi away (31 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.2 mi away (62-minute drive).

Can I book a room with a balcony at Mercure Tokyu Stay Osaka Namba?

No, at Mercure Tokyu Stay Osaka Namba, there aren't any guestrooms that list a balcony.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 543 reviews
Rating 8 - Good. 131 out of 543 reviews
Rating 6 - Okay. 55 out of 543 reviews
Rating 4 - Poor. 13 out of 543 reviews
Rating 2 - Terrible. 4 out of 543 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Amazing location, amenities including laundry machine in the room, large room. Would 100% recommend to anyone visiting Shinsaibashi & Dotonbori!!
Stayed 8 nights in Nov 2025

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room layout was a bit weird, not quirky but strange as we can’t open the amenities cabinet without moving the bed …
Stayed 5 nights in Oct 2025

10/10 Excellent

Rodney

Stayed 2 nights in Nov 2025

10/10 Excellent

Joyce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was ideal for families. Very close to eateries and shopping. The room was spacious and clean. The only thing is the lights are very dim and not a lot of table space.
Stayed 4 nights in Nov 2025

2/10 Terrible

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty - moved rooms - second still dirty Extremely dark w no lighting in room
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish vibrant hotel, staff were amazing! Only feedback is the lighting in our bathroom was dim, made shaving a challenge.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very accommodating and clean. Great location!
Stayed 5 nights in Nov 2025

8/10 Good

Reid

Liked: Cleanliness, staff & service, amenities
Overall great. Really nice location. Very helpful to have washing machine/dryer in the room. However the room had poor lighting (very dark even with all lights on), and only a small mirror above the sink (nothing that is bigger for getting ready).
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Great location, good size room
Stayed 2 nights in Nov 2025

6/10 Okay

Julien

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The room is nice and stylish. The beds are comfy. But the staff in general is not very talkative and not similing. The restaurant at night was very average, we had 2 of our meal 15 minutes after receiving the first 2. The hotel is cold in general and the bar at the entrance is always closed.
Stayed 4 nights in Nov 2025

10/10 Excellent

PAOLA, WOODSIDE

Stayed 4 nights in Nov 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Room and the hotel were both very clean and the location is fantastic for doing day trips out of.
Stayed 7 nights in Nov 2025

10/10 Excellent

Pierre

Stayed 3 nights in Oct 2025

6/10 Okay

Jackson

Liked: Cleanliness, staff & service, amenities
The in-room washing machine was a real plus and made my stay much easier. However, the room was far too dimly lit. I know it’s probably part of the design theme, but it just wasn’t practical—I kept struggling to find my things. Sure, I could’ve opened the curtains for more light, but there was an office building right next to my room, so privacy became an issue. A bit more lighting would make a world of difference. Overall, a decent stay, but the ambience shouldn’t come at the expense of basic functionality.
Stayed 2 nights in Nov 2025

10/10 Excellent

annabelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is not a bad hotel, close to everything and setting is good!!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff and very clean rooms.
Stayed 2 nights in Nov 2025

6/10 Okay

Quyen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room was clean.
Stayed 5 nights in Oct 2025

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice and modern- fantastic breakfast. However, very dark rooms, the hotel needs to work on better lighting. Even with windows open, you can't see well in the room and in the hallways. There is also no bench or storage space or even towel racks in the room, so if you have 3 people in the room, it gets messy and crowded with no place to put your jackets, shopping, luggage and things. Besides that-- good value and modern place to stay in Dotonbori.
Stayed 6 nights in Oct 2025

10/10 Excellent

Minh

Stayed 8 nights in Nov 2025

8/10 Good

Lee

Liked: Amenities
Great location near train station and in the Namba area. Hotel was reasonably clean, comfortable and modern. Staff where very helpful and welcoming. I would recommend staying here and return again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Percival

Stayed 3 nights in Nov 2025

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and kind.
Stayed 2 nights in Nov 2025

4/10 Poor

Sepehr

Very stingy establishment.
Stayed 5 nights in Oct 2025

8/10 Good

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel at a central location. It was only 5 mins to walk to shopping and food areas! Clean and cosy rooms. Only issue if any, is that the rooms are a little small. Overall, great vibes and an excellent choice for me and my family!
Stayed 4 nights in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a fantastic location and hotel
Stayed 2 nights in Oct 2025