Quality Inn & Suites Kissimmee by The Lake in Orlando

Property features

Renovated in 2016, Quality Inn & Suites Kissimmee by The Lake offers an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

from $68

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 Double Bed, Accessible, Non Smoking

Full 1 | Sleeps 2

2 Double Beds, 2 Room Efficiency Suite, Non Smoking

Full 2 | Sleeps 6

2 Double Beds, 2 Room Suite, Non Smoking

Full 2 | Sleeps 6

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

Check-in starts at 3 PM and ends at 2 AM
Check-out: 11 AM
Minimum check-in age: 18

Payment types

Kids + Beds

Up to 2 kids stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per night
Free cribs/infant beds are available

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 21 years old.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Diners Club, Discover, Mastercard, and Visa.
Debit cards aren't accepted.
The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
A resort fee is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No alcohol is served at Quality Inn & Suites Kissimmee by The Lake.
Noise-free rooms can't be guaranteed.

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Cash deposit: USD 50.00 per stay
Cash Breakage deposit: USD 50.00 per stay

The charges below are included in your overall room price:

Resort fee

The resort fee includes:

Breakfast
Pool access
Beach towels
Shuttle service
Business center/computer access
Newspaper
Phone calls
In-room coffee
Self parking
Parking
Housekeeping

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in fee: USD 25.00 (subject to availability)
Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Continental Plaza
Continental Plaza Hotel
Continental Plaza Hotel Kissimmee
Continental Plaza Kissimmee
Kissimmee Plaza Hotel
Quality Inn Kissimmee Lake
Quality Kissimmee Lake
Quality Inn Kissimmee
Quality Inn Suites Kissimmee by The Lake

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3.8

out of 5

Average Guest Review

See all 67 reviews

Room cleanliness 3.5

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

George (3rd shift) and Joe were amazing. George really made me feel comfortable after we left our previous hotel due to my horrible experience at the park inn conference center. Joe who was working in the morning found my wallet and made sure i received it before I got all the way to Disney. Great rooms- super clean- and AMAZING Staff!

Didn’t like elevator not working and had to carry my daughters bags down 3 flights of stairs I’m to old for this lol

Nice and relaxing close to everything great breakfast

It’s great! Competitive price and service! Especially great breakfast! All my family numbers are satisfied.

Very Nice hotel. My room was very clean for the most part, however there were handprints around the room. The staff was great.

Great location for Disney parks/restaurants/shopping. Front desk staff was great. Restaurant next door was amazing and very reasonably priced (lunch-dinner). Free breakfast was better than most budget hotels. Would definitely stay there again!

The staff was great but the room was dirty. There was dust on the lamps, stain on the ceiling and gum on the furniture

One of the better quality inns we’ve stayed at. The breakfast was decent and the rooms weren’t bad. The mattresses were some of the more comfortable hotel beds that I’ve slept on.

Its a confortable room and the staff is a beutiful person

The young lady that checked me in was very swift and efficient . The beds were a lil small but we made it work. The breakfast was awesome. Unfortunately I saw two roaches on Saturday and Sunday in the bathroom. I stayed in Rm #129 the hotel room was clean and smelled good,

good near to all the attractions. Liked the hotel Featuring free WiFi, and free parking,

Our room was dirty (a used washcloth was still in the shower), the shower handle fell off when turning, someone’s mace was still in the room, and the lamp chain broke when we tried to turn the light on.

Was ok. Could be better. Towels were a bit old and tin

This hotel was very disappointing. After reading the reviews, we decided to stay there. After only being in the room for 5 minutes, we realized the toilet, phone and clock all didn't work. We couldn't even call the front desk. We didn't get to eat the breakfast because it doesn't start until 7am.

Overall great experience. The only problem was the radiator. It was too loud at night and kept me up sometimes. :/

Guest reviews for Quality Inn & Suites Kissimmee by The Lake

Partner Couples

By a verified traveler on Feb 19, 2019

Families

By a verified traveler on Feb 10, 2019

Review comment Ed Kortum responded on Feb 12, 2019

Dear Guest. Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' every need. Sincerely, Ed Kortum General Manager

Family with small children Friends Families

By a verified traveler on Feb 9, 2019

Review comment FRANK responded on Feb 9, 2019

we would like to take the time to thank you for staying with us and sharing your feedback, it really helps us improve on our quality we are happy to hear that you have enjoyed your stay and hopefully you will return soon and stay with us . thank you

Everyone

By X, from Denver, us on Feb 2, 2019

Review comment FRANK responded on Feb 2, 2019

we want to thank you for staying with us, we are happy to hear that the hotel met your every expectations. we hope you will stay with us soon. thank you

By Happy1 on Jan 28, 2019

Review comment FRANK responded on Jan 29, 2019

we would like to thank you for the great feedback, and we hope you will visit us again real soon.

By Joe, from Murfreesboro, TN on Jan 26, 2019

Review comment FRANK responded on Jan 26, 2019

we would like to thank you for the great feedback , we are so happy to hear that you have enjoyed your stay. we cant wait until you return to see us again. thank you

By a verified traveler on Dec 27, 2018

Review comment Frank responded on Dec 27, 2018

thank you for staying with us , we so apologize for any inconvenience you had during your stay. the feed back that you provide insures that they do not happen again. we would like to invite you back we hope you give us a second opportunity

By a verified traveler on Dec 23, 2018

Review comment Ed Kortum responded on Dec 26, 2018

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one Sincerely, Ed Kortum General Manager

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Quality Inn & Suites Kissimmee by The Lake

Quality Inn & Suites Kissimmee by The Lake

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Quality Inn & Suites Kissimmee by The Lake

This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Room, 1 Double Bed, Accessible, Non Smoking

2 Double Beds, 2 Room Efficiency Suite, Non Smoking

2 Double Beds, 2 Room Suite, Non Smoking

Guest reviews for Quality Inn & Suites Kissimmee by The Lake

Quality Inn & Suites Kissimmee by The Lake

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy