Quality Inn & Suites Kissimmee by The Lake in Orlando

Property features

Renovated in 2016, Quality Inn & Suites Kissimmee by The Lake offers an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

from $62

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 Double Bed, Accessible, Non Smoking

Full 1 | Sleeps 2

2 Double Beds, 2 Room Efficiency Suite, Non Smoking

Full 2 | Sleeps 6

2 Double Beds, 2 Room Suite, Non Smoking

Full 2 | Sleeps 6

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

Check-in starts at 3 PM and ends at 2 AM
Check-out: 11 AM
Minimum check-in age: 18

Payment types

Kids + Beds

Up to 2 kids stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per night
Free cribs/infant beds are available

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 21 years old.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Diners Club, Discover, Mastercard, and Visa.
The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
A resort fee is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No alcohol is served at Quality Inn & Suites Kissimmee by The Lake.
Noise-free rooms can't be guaranteed.

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Cash deposit: USD 50.00 per stay
Cash Breakage deposit: USD 50.00 per stay

The charges below are included in your overall room price:

Resort fee

The resort fee includes:

Breakfast
Pool access
Beach towels
Shuttle service
Business center/computer access
Newspaper
Phone calls
In-room coffee
Self parking
Parking
Housekeeping

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in fee: USD 25.00 (subject to availability)
Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Continental Plaza
Continental Plaza Hotel
Continental Plaza Hotel Kissimmee
Continental Plaza Kissimmee
Kissimmee Plaza Hotel
Quality Inn Kissimmee Lake
Quality Kissimmee Lake
Quality Inn Kissimmee
Quality Inn Suites Kissimmee by The Lake

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3.8

out of 5

Average Guest Review

See all 92 reviews

Room cleanliness 3.5

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

The staff was really friendly. The breakfast look acceptable. The hotel is quite old. The room was clean but the bathroom looked worn

Would stay here again. This hotel was perfect due to my daughter cheer competition and was close by the ESPN.

Great hotel would stay there again good breakfast great stuff..

We can hear the outside noise as if they were in our room. Other than that room was cleaned breakfast was nice the location was great

Old and outdated room felt dirty. Breakfast was average. Wish the room was a bit cleaner

It was pleasing. A nice addition to not have to go out for breakfast.

The hotel is very close to Disney World. The room was clean, updated, quiet and great for a family trip. Includes breakfast.

Nice breakfast and the staff I really nice. Just need to clean the bathrooms a little better around the floor ledges

If you're looking for a simple place to crash after enjoying the parks, this hotel's price and location, with breakfast included, is worth the stay. The room's furniture was updated. We stayed in a room with 2 double beds; a bit tight, but not a big deal. The carpet could stand to be replaced. Overall cleanliness is ok. A little more attention to detail (corners and bath floor grout) would boost this hotel's appearance. Hotel doors are on the exterior and the door seals are not great.

Always clean and made sure we had what we needed. Housekeeping goes above and beyond.

It was excellent highly recommend I’ve use this hotel name brand before in other states and by far the cleanest and most organized the breakfast was so clean the waffles section even came with a pam spray so your waffles won’t stick and make a mess I was very amazing very good very very good.

The front desk service was good! But we had stained sheets and blankets! Then when we cleaned our own rooms so there wouldn’t be any entry to our rooms because there wasn’t any safes offered, the housekeeper still entered our room after we got new towels, changed our garbage and cleaned our own room and went through our personal belongings, didn’t clean the room, and took over $130 from my purse! The dead giveaway was she turned my purse the opposite direction from how it was placed when left the second day! When I went to the front desk the woman had this look on her face like it happens all the time when she seen the name, and when I talked with the GM in the morning he said we had to talk to the sheriff! I said ok and waited! He also said the hotel was not responsible for any lost or stolen items and I should have placed the “do not disturb” sign in the door! I then told him that we personally told the lady our room number when she gave us clean towels and fresh roll of toilet paper, and the man was outside our room when we cleaned the trash out! He said they probably didn’t understand me that most don’t speak English! 10 minutes of waiting he came back to where I was waiting for the sheriff to arrive and offered to pay for the night before stay, which I still have received a refund, in order to not make a report! Something just doesn’t sit right with me with this whole situation and I am not satisfied at all!

3 o’clock check in was not available until after 4, even though the hotel appeared nearly empty; unapologetic/rude staff

We liked using the shuttle service and the staff at the front desk was always friendly

This is budget hotel to stay and very close to the disney theme parks. Service is very good. This hotel will not have the premium feel but if are budget conscious and looking for hotel just to sleep after a long day at the parks then this is suitable. I would recommend the hotel management to change the carpets as they have some stains on them. Breakfast is decent but the eating area or lobby may get crowded after 8:30am. Overall its a decent experience staying in here

Guest reviews for Quality Inn & Suites Kissimmee by The Lake

Families

By a verified traveler on May 21, 2019

Review comment Ed Kortum responded on May 22, 2019

Dear Traveler. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Thank you for your great review and for choosing our hotel. I'm happy that you enjoyed your stay. I'm looking forward to having you again as a guest in our hotel Sincerely, Ed Kortum General Manager

Family with small children

By a verified traveler on May 14, 2019

Review comment frankl responded on May 14, 2019

we would like to thank you for the great feedback. we will share with staff as we work hard to make sure that you leave with a smile!

By a verified traveler on May 9, 2019

Review comment frank responded on May 9, 2019

we thank you for staying with us, we hope to see you again soon!

By a verified traveler on May 5, 2019

Review comment FRANK responded on May 7, 2019

we would like to thank you for the great feedback, we hope to see you in the near future.

Everyone

By a verified traveler on May 2, 2019

Review comment Ed Kortum responded on May 3, 2019

By a verified traveler on Apr 26, 2019

Review comment Ed Kortum responded on Apr 26, 2019

By Martin, from Salt Lake City, ut on Apr 24, 2019

Review comment Frank responded on Apr 24, 2019

we would like to thank you for the feedback, we will work hard to fix the issues you had experienced at the hotel.

By a verified traveler on Apr 23, 2019

Review comment Frank responded on Apr 23, 2019

thank you for the great feedback, we hope to see you again real soon.

Family with small children Families

By Xiomara, from Puerto Rico on Apr 23, 2019

thank you for the great feedback, we hope to see you again rel soon.

Families Families

By a verified traveler on Apr 15, 2019

Review comment FRANK responded on Apr 16, 2019

we would like to thank you for the feedback, we hope we see you again soon.

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Quality Inn & Suites Kissimmee by The Lake

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Room, 1 Double Bed, Accessible, Non Smoking

2 Double Beds, 2 Room Efficiency Suite, Non Smoking

2 Double Beds, 2 Room Suite, Non Smoking

Guest reviews for Quality Inn & Suites Kissimmee by The Lake

Quality Inn & Suites Kissimmee by The Lake

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy