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Best Western Plus Sanford Airport/Lake Mary Hotel

2.5 out of 5.0

Recent guest reviews

Hotel was close to airport, decent fitness spot, airport shuttle, and staff was too good for this hotel. The hotel is still a few months from completed renovation so the lobby is great but the room was ok. A mold smell was evident in the ac unit and the shower was stained a dingy color. The price is inflated due to the location near airport but should be a 75-80 dollar hotel. I stayed at a Greenpoint Hotel in Orlando area that was 65 dollars and was worth the pit stop to Disney and blew this hotel out of the water at half the cost. I was let down with the building but fortunately the staff was welcoming.

The hotel didn’t have our reservation. The staff called Expedia and Expedia admitted to not making the reservation. Thankfully there was one room left when we rolled in.

StYed one night for early flight out. Was fine, but pricey for what you get.

The staff at check-in was very nice. The breakfast buffet starts very early for those on early flights out of Sanford-Orlando. The room noise level is loud due to thin walls and noisy air conditioners/heaters under windows. People where arriving at varied time during the night...(including 2:30 am) and you could hear every movement. Ear plugs are a must.

My only complaint is that I was given a room directly across from the elevator. People use the elevator all night long and spoke loudly keeping me awake much of the night. Ask for a room away from the elevator.

Stephanie made check in pleasant. Was helpful when my microwave didn’t work.

Good hotel close to airport and great shuttle to and from hotel.

TV did not work, but the hotel gave us a $30 credit because of it.

Stayed one night but impressed with the cleanliness of everything. Everyone was very nice and helpful. Looks like updates are slowly being made. Definitely worth the money. Will stay again!

Hotel was clean. Staff was very friendly and the area was very nice! Breakfast a plus!!!

We have frequented this hotel several times to make early flights out of Sanford. The price is great and the accommodations are definitely adequate. I wouldn't suggest it for an anniversary getaway but for a quick trip from A to B, the staff and amenities can't be found for a better price. We will definitely stay again.

Choose this hotel because of the airport shuttle. The hotel is 3 miles from airport with a easy direct route with little traffic. Sanford airport is so small this option would work well with a rental car as well. Rental cars are located just across from Arrivals/Departures. We checked in at 3pm, Stephanie was on hand to welcome us and handled all our questions and got us signed up for the am shuttle. Good thing! In the morning at 5am sharp when it loaded, it was full (8 people)-not sure if what happens if they have more riders than seats. We also took the shuttle from airport after dropping car and we were picked up in 10 mins. Driver, Susanne was prompt,courteous and very capable. The morning driver was also very competent and drove safely in the early dark. The hotel itself was a great value. The staff was personable gave us excellent information for staying at hotel and using the shuttle. They were able to handle all our concerns. The Hotel lobby was clean and recently updated with paint and window treatments. It was bright and cheerful. There is a coffee/hot water station in lobby available all day. Continental breakfast is served from 4:30am with a large selection of cereals, yogurts, juice, fruit, boiled eggs, milk, breads, pastries, bagels, fresh coffee. Perfect for early morning pick up. There are lots of seating options and two TVs for am news and weather. The rooms are ample and well furnished. Everything seemed new and in good condition

Comfortable room, and a plus having a refrigerator, microwave, and coffee pot without having to ask. My only disappointment was not being able to shower properly. As a disabled person I did get the roll in shower, but the shower head was not near the seat, and not adjustable for me to lower for showering. Disability comes at different levels. Adjustment is requested to relocate an adjustable shower head near the seat, or the seat placed closer to the shower. As an advocate for the disabled, I hope the changes will be made. Enjoyable stay, with kind, pleasant staff.

Staff were very helpful. Nice location close to the airport.

Bathroom was not cleaned. "Something" was left on floor around toilet. Previous occupant's used shampoo/soap were left on floor of tub. When I complained to the front desk staff. I was told housekeeping had already left for the day.

Room looked like it wasn't vacuumed and room had a musty smell. Out of most of the food for continental breakfast before 6am.

excellent hotel. spotless, quiet, toiletries wonderful!!!!!!!! very efficient friendly staff. pool not cleaned yet. needs some firmer pillows. could not get hot breakfast as it was not served until 630am, kinda late. did have access to cold breakfast.

Dining room tables were dirty. Staff came out several times with food but never cleaned them off. I told desk clerk and he just said thanks but they still were not cleaned

Just stYed over nite to catch a flight but very good experience will stay ere again when I am in the area

While the staff and operations of the hotel were excellent and friendly, the hallways and rooms had a very strong moldy smell. Shuttle to the airport and back was great.

3401 S Orlando Dr Sanford FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Outdoor pool

Best Western Plus Sanford Airport/Lake Mary Hotel places you within a 10-minute drive of Wayne Dench Performing Arts Center and Mayfair Country Club. This 71-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Central Florida Zoo & Botanical Gardens is also within a 15-minute drive of this Sanford hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Best Western Plus Sanford Airport/Lake Mary Hotel's 71 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Property features

At Best Western Plus Sanford Airport/Lake Mary Hotel, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 6.42 per night, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Sanford Airport/Lake Mary Hotel

Everyone (23) Business (3) Couples (2) Family (6) Other (1) Friends (1)
3
Everyone

Hotel was close to airport, decent fitness spot, airport shuttle, and staff was too good for this hotel. The hotel is still a few months from completed renovation so the lobby is great but the room was ok. A mold smell was evident in the ac unit and the shower was stained a dingy color. The price is inflated due to the location near airport but should be a 75-80 dollar hotel. I stayed at a Greenpoint Hotel in Orlando area that was 65 dollars and was worth the pit stop to Disney and blew this hotel out of the water at half the cost. I was let down with the building but fortunately the staff was welcoming.

By on May 15, 2018

Review comment responded on May 21, 2018

Thank you for your feed back. I will be sure to let me staff know they are doing a great job. We hope you will come back and see us soon.

3
Everyone

The hotel didn’t have our reservation. The staff called Expedia and Expedia admitted to not making the reservation. Thankfully there was one room left when we rolled in.

By on Apr 6, 2018

Review comment responded on May 22, 2018

Thank you for your feedback.

3
Everyone

StYed one night for early flight out. Was fine, but pricey for what you get.

By on Mar 27, 2018

Review comment responded on May 22, 2018

Thank you for your feed back. We hope to see you again soon.

3

very nice staff, paper thin walls

Everyone

The staff at check-in was very nice. The breakfast buffet starts very early for those on early flights out of Sanford-Orlando. The room noise level is loud due to thin walls and noisy air conditioners/heaters under windows. People where arriving at varied time during the night...(including 2:30 am) and you could hear every movement. Ear plugs are a must.

By , from Pennsylvania on Mar 15, 2018

5

best western plus sanford florida

Everyone

My only complaint is that I was given a room directly across from the elevator. People use the elevator all night long and spoke loudly keeping me awake much of the night. Ask for a room away from the elevator.

By , from Greenville, SC on Mar 10, 2018

5

clean. close to the airport.

Everyone

Stephanie made check in pleasant. Was helpful when my microwave didn’t work.

By , from MT on Mar 7, 2018

4

nice hotel close to airport and shuttle to hotel

Everyone

Good hotel close to airport and great shuttle to and from hotel.

By , from Michigan on Mar 4, 2018

4
Everyone

TV did not work, but the hotel gave us a $30 credit because of it.

By on Feb 28, 2018

5

close to the sanford airport.

Everyone

Stayed one night but impressed with the cleanliness of everything. Everyone was very nice and helpful. Looks like updates are slowly being made. Definitely worth the money. Will stay again!

By , from Dayton Ohio on Feb 4, 2018

5

nice stay without the congestion and havoc.

Everyone

Hotel was clean. Staff was very friendly and the area was very nice! Breakfast a plus!!!

By , from west palm beach,fl on Jan 24, 2018