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Best Western Plus Sanford Airport/Lake Mary Hotel

2.5 out of 5.0

Recent guest reviews

Room looked like it wasn't vacuumed and room had a musty smell. Out of most of the food for continental breakfast before 6am.

excellent hotel. spotless, quiet, toiletries wonderful!!!!!!!! very efficient friendly staff. pool not cleaned yet. needs some firmer pillows. could not get hot breakfast as it was not served until 630am, kinda late. did have access to cold breakfast.

Dining room tables were dirty. Staff came out several times with food but never cleaned them off. I told desk clerk and he just said thanks but they still were not cleaned

Just stYed over nite to catch a flight but very good experience will stay ere again when I am in the area

While the staff and operations of the hotel were excellent and friendly, the hallways and rooms had a very strong moldy smell. Shuttle to the airport and back was great.

We had an excellent stay. Super great staff. We used the shuttle to the airport and that went well. Boys loved the outdoor pool. The breakfast started early which was nice since we had an early flight. Great experience.

Made it easy to return rental car, and get back to Hotel. Very good service. Wood stay here again.

We had no hot water and were told by the clerk that we should have had hot water as our room was close to the "furnace. No Wi-Fi and no breakfast as advertised

The 58 mile trip from Disney to Sanford took me almost 2 hours in bumper to bumper traffic. So glad I had booked here for my morning flight out of Sanford. I was wiped out by the time I pulled in, but the cheery greeting from the front desk was just what I needed. The clerk was so helpful with information about the morning breakfast times and offering a wake up call. Breakfast was nicely appointed and the staff was constantly wiping up and replenishing. Very clean. Airport was a 5 minute easy commute. Single, older traveler felt very safe. Great choice!

This is an old Days Inn, which is a clue right there. The pool was big and really great. After that...hmmm...the breakfast offering was pitiful, the rooms were old and musty, the sink was made for midgets, the bathroom was small. The TV was modern and a great picture. Mixed. If you want a pool and TV, this is your spot.

This was just right for us. Close to the airport and staff was very nice.

Close to airport friendly staff clean great waffles and easy check in and out.

We just needed a place to stay for one night before our 8am flight the next morning and didn't want to spend a ton of money for one room. The facility was very neat and clean but I have to say the staff was outstanding. Not only were they friendly but they also offered shuttle service that evening to a excellent restaurant. Another nice amenity was the fact that they offered a continental breakfast starting at 4:30 AM. We were able to grab something to eat before leaving for the airport.

Nice clean room, very peaceful and comfortable bed!

If the hotel smelled better, it would be perfect. If I stay again I'll take some air freshner.

The room seemed recently renovated and was quite spacious. Conveniently located within walking distance of a few restaurants and a strip mall, including WalMart. Also very close to SFB and free timely shuttle is provided.

The staff was very friendly and conscientious. The room was clean, modern & comfortable. I will definitely be back.

Great People, Clean Rooms, Good Food Near By, Had A Little Trouble With Parking But The Great Staff Worked It Out.

Well, it started bad. Booked because of airport shuttle , and when we arrived, the shuttle had left the airport. The shuttle leaves at 10 pm no matter what. So, had to take a cab. Check in was easy, gas station is nearby for supplies, pool is small and outside. One door to outside was stuck or overgrown with vegetation. Breakfast had bacon, waffles, eggs, juice all good. Slept well, nice beds. Needs something but not sure what.

A little pricy, but as always, location is everything. Next time will take advantage of the shuttle and save a day on the rental car expense.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Sanford Airport/Lake Mary Hotel

Everyone (8) Business (3) Couples (2) Family (6) Other (1) Friends (1)
3

close to the airport

Everyone

Room looked like it wasn't vacuumed and room had a musty smell. Out of most of the food for continental breakfast before 6am.

By on Jul 21, 2017

Review comment responded on Aug 9, 2017

Thank you for taking the time to review your stay with us. I would like to apologize for not meeting your expectations during your stay. We hope you give us another opportunity in the near future to prove to you that we can do better. Thank you for your feedback and business.

5

excellent hotel

Everyone

excellent hotel. spotless, quiet, toiletries wonderful!!!!!!!! very efficient friendly staff. pool not cleaned yet. needs some firmer pillows. could not get hot breakfast as it was not served until 630am, kinda late. did have access to cold breakfast.

By , from new jersey on May 9, 2017

3

good location to airport

Everyone

Dining room tables were dirty. Staff came out several times with food but never cleaned them off. I told desk clerk and he just said thanks but they still were not cleaned

By on Apr 12, 2017

4

nice hotel coveniant to the airport and friendly p

Everyone

Just stYed over nite to catch a flight but very good experience will stay ere again when I am in the area

By , from Wyoming on Apr 7, 2017

3

moldy smelling

Everyone

While the staff and operations of the hotel were excellent and friendly, the hallways and rooms had a very strong moldy smell. Shuttle to the airport and back was great.

By , from ME on Jan 23, 2017

4

nice hotel close to airport

Everyone

We had an excellent stay. Super great staff. We used the shuttle to the airport and that went well. Boys loved the outdoor pool. The breakfast started early which was nice since we had an early flight. Great experience.

By , from R on Dec 8, 2016

4

close to airport

Everyone

Made it easy to return rental car, and get back to Hotel. Very good service. Wood stay here again.

By on Mar 29, 2016

Review comment responded on Apr 9, 2016

Thank you for taking the time to review your stay. We appeciate the positive feedback and hope to welcome you back in the near future.

1

misstatement of amenities

Everyone

We had no hot water and were told by the clerk that we should have had hot water as our room was close to the "furnace. No Wi-Fi and no breakfast as advertised

By , from Florida on Feb 23, 2016

5

early flight out of sanford

Singles

The 58 mile trip from Disney to Sanford took me almost 2 hours in bumper to bumper traffic. So glad I had booked here for my morning flight out of Sanford. I was wiped out by the time I pulled in, but the cheery greeting from the front desk was just what I needed. The clerk was so helpful with information about the morning breakfast times and offering a wake up call. Breakfast was nicely appointed and the staff was constantly wiping up and replenishing. Very clean. Airport was a 5 minute easy commute. Single, older traveler felt very safe. Great choice!

By on Dec 13, 2015

2

pretty dumpy

BusinessTravelers

This is an old Days Inn, which is a clue right there. The pool was big and really great. After that...hmmm...the breakfast offering was pitiful, the rooms were old and musty, the sink was made for midgets, the bathroom was small. The TV was modern and a great picture. Mixed. If you want a pool and TV, this is your spot.

By on Nov 15, 2015