Honestly, I had high hopes for this property. However, when my family, I arrived an hour and 15 AFTER our check in time, we drove up to the front door the property being open trash being left outside we were unable to check in until almost 30 minutes after we had arrived an hour later than our designated check in time because, the cleaning staff were still cleaning up the property. They noted that they left towels in the dryer and asked if we didn’t mind just for them up and putting them up. We realize two days after we checked in that they had also left towels in the washing machine as well. I called the rental company to express my concerns when we first arrived to check into our property and also very the next day. No one ever followed up with us even though they mention that the property manager would be in touch directly.
Furthermore, on the night we checked in there were roaches, in the kitchen area. Wow, my grandmother killed them. Each day we found new/more roaches crawling on the sink, in the cabinets and coming from under the oven and the dishwasher. Also, while we knew the home was self-service. When we arrived, we didn’t have full toilet paper rolls in our bathrooms. The dishes were left greasy and dirty. And while we were provided one dishwasher pod and a small bottle of dishwashing liquid, there were no kitchen towels to wash or dry any of the dishes.
With the amount of money that we spent to have this property for a few days, was extremely disappointed.