Great on vacation and staff. Stair well has defective stairs that are tripping hazard.
great location clean tidy hotel except there was some dampness smell in our room not too great would still stay again nice gardens good breakfast nice room beds .
The room was clean and comfy. Amazing view. Love the adult hours for the pool The restaurant staff was great, the food was fine, slightly underwhelming. My main complaint was the check in staff. They cut me off multiple times while trying to explain an issue and check in. You see - our car broke down on the way to the hotel (on Thanksgiving). I called the hotel to let them know we would be checking in a day late and before I could finish my opening sentence I was interrupted with "We can't refund you you since you booked it through a third party. You will have to go through them...etc." I let the lady know that was not why I was calling. i was just calling to let them know we would be checking in the next day. She then asked if I needed anything else, when I said no, she said "have a good night" (knowing I was actively stranded on the side of the road with a broken down car) and hung up on me. Then when i did checked in the following day I didn't even get through the beginning of the check in process before I was confronted again with the "We can't refund you you since you booked it through a third party. ..." At no point in any of the conversations did I, or even have the opportunity to, ask for a refund. The staff was aggressive and rude about a refund I had never requested. Not sure I will be staying here again.
Staff was very friendly. We arrived well before check in (12:30, check is 4:00) but that was okay as we decided to lounge on the nearby beach with our dogs as we waited. They called us promptly as soon as our room was ready and even provided a goody bag for our dogs complete with a dog bowl, treats, poop bags, and a tennis ball. The room it self was very clean and smelled fresh. No evidence of a previous pets presence. And the view was amazing! After going out to dinner we came back and enjoyed the sunset and drinks by the fire pit with other travelers. Overall great experience and recommend to anyone with or without pets.
Beautiful view from motel room, easy walk to beach. Beach had beautiful sand with a wide stretch of it between the road and the ocean. Rooms were very comfortable with appropriate amenities. Appreciate restaurant on premises.
Our stay at The Agate Beach Inn was incredible. The property itself is cimmaculate, comfortable, located right at the beach, and the staff are so friendly. The complimentary wine hour was a welcome treat. So many hotels on the coast are less than noteworthy, but we can't stop talking about how thrilled we are with our stay. We'll definitely be back.
This property was excellent and would absolutely recommend.
Our room was wonderfully decorated and very clean. We especially loved the Sea Glass Bistro, the food and staff were excellent. We also enjoyed the beach and scenary. This is an excellent place for a getaway!
Our room had a small balcony with a screen door and ocean view. Lovely! Room was clean and comfortable. Although we did not use it, there is also an indoor salt-water pool and hot tub.
It was super busy, tour bus and school groups, but our room was surprisingly quiet. Room was clean, staff friendly
The staff was very friendly and the rooms were absolutely gorgeous
Always fan of Best Western. This property is easily accessible, the staff desk was very friendly and let us check in at 9:30am, which was great. Stayed for the Newport wine and seafood festival, shuttle bus was picking up at the hotel every 15 mins. Hotel room spacious, clean and nice. Had dinner at the Glass bistro and loved it. Will stay again!
Agate Beach Golf Course is a short stroll from Best Western Plus Agate Beach Inn, and other popular attractions like Nye Beach are within a couple of miles (3 km). This 148-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
This hotel is home to a seafood restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 9:30 AM.
The 148 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, fans, and safes are other standard amenities.
Guests staying at Best Western Plus Agate Beach Inn enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Great on vacation and staff. Stair well has defective stairs that are tripping hazard.
great location clean tidy hotel except there was some dampness smell in our room not too great would still stay again nice gardens good breakfast nice room beds .
We are glad our beautiful location won you over here at the Best Western Plus Agate Beach Inn, and we will indeed look into the odor you mentioned to get that taken care of immediately. We look forward to your return!
The room was clean and comfy. Amazing view. Love the adult hours for the pool The restaurant staff was great, the food was fine, slightly underwhelming. My main complaint was the check in staff. They cut me off multiple times while trying to explain an issue and check in. You see - our car broke down on the way to the hotel (on Thanksgiving). I called the hotel to let them know we would be checking in a day late and before I could finish my opening sentence I was interrupted with "We can't refund you you since you booked it through a third party. You will have to go through them...etc." I let the lady know that was not why I was calling. i was just calling to let them know we would be checking in the next day. She then asked if I needed anything else, when I said no, she said "have a good night" (knowing I was actively stranded on the side of the road with a broken down car) and hung up on me. Then when i did checked in the following day I didn't even get through the beginning of the check in process before I was confronted again with the "We can't refund you you since you booked it through a third party. ..." At no point in any of the conversations did I, or even have the opportunity to, ask for a refund. The staff was aggressive and rude about a refund I had never requested. Not sure I will be staying here again.
We are glad you took the time to offer us your helpful feedback. We hope your stay was enjoyable, but we regret to hear about your initial troubles. I can understand how frustrating it can be to have car troubles, especially during the holidays, and I regret we were not of better assistance to you during this difficult time. I will undoubtedly speak to our team to ensure our warmth and dedication is being extended to our guests at all times. We would love the opportunity to restore your trust next time you visit Newport!
Staff was very friendly. We arrived well before check in (12:30, check is 4:00) but that was okay as we decided to lounge on the nearby beach with our dogs as we waited. They called us promptly as soon as our room was ready and even provided a goody bag for our dogs complete with a dog bowl, treats, poop bags, and a tennis ball. The room it self was very clean and smelled fresh. No evidence of a previous pets presence. And the view was amazing! After going out to dinner we came back and enjoyed the sunset and drinks by the fire pit with other travelers. Overall great experience and recommend to anyone with or without pets.
We were glad to have you join us here at the Best Western Plus Agate Beach Inn, and I am pleased we were able to get you into a room promptly with your early arrival. It was a pleasure offering you and your pets a warm welcome to start the trip right, and we are happy the dogs loved their goodie bags. I would like to have you back next time you are in town to enjoy another comfortable stay!
Beautiful view from motel room, easy walk to beach. Beach had beautiful sand with a wide stretch of it between the road and the ocean. Rooms were very comfortable with appropriate amenities. Appreciate restaurant on premises.
We are very happy you were completely satisfied with everything we have to offer here at the Best Western Plus Agate Beach Inn from the incredible on-site restaurant to the freshly renovated guest rooms. Be sure to return to enjoy more of our spectacular views next time you are in Newport!
What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.
Our stay at The Agate Beach Inn was incredible. The property itself is cimmaculate, comfortable, located right at the beach, and the staff are so friendly. The complimentary wine hour was a welcome treat. So many hotels on the coast are less than noteworthy, but we can't stop talking about how thrilled we are with our stay. We'll definitely be back.
We are ecstatic to learn how much you were impressed with our beautiful location and fantastic amenities here at the Best Western Plus Agate Beach Inn. It was truly a treat to have you here with us, and I loved reading your kind words about our excellent staff. Be sure to return for more fun next time you are in town!
We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you!
This property was excellent and would absolutely recommend.
Your five stars are greatly appreciated by all of us at the Best Western Plus Agate Beach Inn. We loved providing you with such a relaxing experience, and we hope to do it again next time you are in Newport!
Thank you for the five stars! We are delighted we could help make your vacation memorable here at the Best Western Plus Agate Beach Inn, and our team will be glad to know you found their service to be top-notch! I will immediately investigate your claims as guest safety is our top priority. See you next time!