2/10 Terrible
Tanya
Mar 18, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
I made a noise complaint after not being able to sleep for nearly two nights in a row. Said they would call them to tell them to be quiet. I NEVER heard their phone ring. And I could hear EVERYTHING from those next to me. It was NONSTOP loud yelling/laughing day and night. They were OBVIOUSLY smoking marijuana it smelled SO strong in my room. And I have asthma. I told them I wanted a NO SMOKING room at check in due to this. When I went to the desk saying I wanted to leave (over 3 hours after complaining of it all) she said “oh I just called them to ask them to be quiet” As I was walking to the front desk a house keeper walked up there with me and said before I could even say anything “she wants to check out because those people next door and how loud they are” and even said they had been getting constant complaints about them. So why would they room someone next to them?!? They obviously had TONS of other rooms open. I understand I chose a cheaper hotel and I can deal with ALOT but WOW it was so bad. My bathroom toilet leaked allll around the ring anytime I flushed. There was bullet hole in my window/curtains even. I barely got an apology at check out and when I said I wanted to go they wouldn’t stop trying to get me to choose a different room. Absolute WORST stay I have EVER had. And I travel ALOT. DO NOT STAY HERE.
Tanya
Stayed 4 nights in Jan 2025
