Deception...2 towels for 2 weeks....unless u pay extra. No clean sheets for 2 weeks. I will never stay here again. Companies that r deceptive do not deserve my money...I still do have principles
Room was moderately clean. Definitely not as clean as it should been. There were roaches live and dead. The bed was without a doubt the Most Uncomfortable bed I've ever slept in. I've slept on dorm room beds that were way more comfortable. In all honesty the floor was more comfortable. I couldn't get any significant amount of sleep on it. I woke up in so much pain in my back I had to stretch for 1hr hoping it would give me some relief. I'll never stay here again. There is simply no excuse to have poor bedding.
I liked how friendly the front desk, Jennifer, was to me and my guest checking in. I also liked the cleanliness of the hotel. However, I disliked the quality of bedding and mattress, very hard to sleep on what felt like hardened styrofoam
I really liked the lack of carpet in the entire facility. The check in experience was poor at best, considering I waiting approximately 15 minutes for someone to even come to the front desk. Eventually I used the lobby phone to call for assistance. I was greeted with a "what do you want? I am helping someone else!". Needless to say...not exactly a warm welcome.
It was just a quick overnight stop for us. The room was by no means fancy, but it was clean and comfortable and we had everything we needed. The front desk clerk was friendly and helpful.
Clean, comfortable but not so quiet. I35 is close by so the highway noise was an issue. Was expecting to have pots, pans, dishes, coffeemaker etc. in the kitchenette but there were none. Picked up a few things at a local thrift store to use during my stay.
DirtTy nothing else to write about. To much to list.
The room is simple, clean enough...got broom to resweep floor. Shey at the front desk is the main reason I'm giving them a 4. Make sure you bring ALL that you need to use the kitchen...there are no dishes, not even a coffee pot. The beds were comfortable and the bathroom adequate. Elevator is the slowest I've used in a long time.
Located within 2 miles (3 km) of Andy Alligators Fun Park, WoodSpring Suites Oklahoma City Norman places you within a few miles (5 km) of INTEGRIS Community Hospital - Moore. The 121 rooms at this hotel include kitchens, dining areas, and sitting areas.
All 121 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and 34-inch flat-screen TVs with cable channels. Other standard amenities include phones and desks. Housekeeping is available once per stay.
Guests of WoodSpring Suites Oklahoma City Norman enjoy free WiFi in public areas, express check-out, and laundry facilities. A stay here includes free parking. This hotel also has a vending machine.
Deception...2 towels for 2 weeks....unless u pay extra. No clean sheets for 2 weeks. I will never stay here again. Companies that r deceptive do not deserve my money...I still do have principles
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us. We look forward to seeing you again the next time you are in the area!
Room was moderately clean. Definitely not as clean as it should been. There were roaches live and dead. The bed was without a doubt the Most Uncomfortable bed I've ever slept in. I've slept on dorm room beds that were way more comfortable. In all honesty the floor was more comfortable. I couldn't get any significant amount of sleep on it. I woke up in so much pain in my back I had to stretch for 1hr hoping it would give me some relief. I'll never stay here again. There is simply no excuse to have poor bedding.
I'm so sorry to hear that you were very disappointed with the bed during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
Thank you for this awesome rating AND for staying with us!
I liked how friendly the front desk, Jennifer, was to me and my guest checking in. I also liked the cleanliness of the hotel. However, I disliked the quality of bedding and mattress, very hard to sleep on what felt like hardened styrofoam
Thank you for taking time to review our hotel. We are glad you mostly enjoyed your stay with us but sorry to hear that our beds were not comfortable for you. We hope your overall experience was a positive one.
I really liked the lack of carpet in the entire facility. The check in experience was poor at best, considering I waiting approximately 15 minutes for someone to even come to the front desk. Eventually I used the lobby phone to call for assistance. I was greeted with a "what do you want? I am helping someone else!". Needless to say...not exactly a warm welcome.
Please accept my apology for our behavior. We look forward to seeing you again.
It was just a quick overnight stop for us. The room was by no means fancy, but it was clean and comfortable and we had everything we needed. The front desk clerk was friendly and helpful.
We appreciate your feedback and hope to see you the next time you travel through Norman.
Clean, comfortable but not so quiet. I35 is close by so the highway noise was an issue. Was expecting to have pots, pans, dishes, coffeemaker etc. in the kitchenette but there were none. Picked up a few things at a local thrift store to use during my stay.
We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.
DirtTy nothing else to write about. To much to list.
The room is simple, clean enough...got broom to resweep floor. Shey at the front desk is the main reason I'm giving them a 4. Make sure you bring ALL that you need to use the kitchen...there are no dishes, not even a coffee pot. The beds were comfortable and the bathroom adequate. Elevator is the slowest I've used in a long time.
Thank you for sharing such kind words about our staff. We will be sure to let them know their efforts did not go unnoticed.
Thank you for your review, Rio. I’m so sorry for the miscommunication about the Linen Exchange program and fee. Many guests prefer to do their own laundry in our on-site laundry room, so we do not include fresh sheets and towels as part of our base rate and instead offer this service for a small fee. We apologize if this caused you an inconvenience but hope that your overall stay was both clean and comfortable.