Room was clean and acceptable. Elevator did not work which was a hassle with a family and lots of luggage.
The location and the staff were amazing I appreciate everything they did for us.
Great property at a great location. No problems and great breakfast!
Upon arrival, discovered the facility was under renovation. Had I known that in advance, I would have stayed elsewhere. Workmen were monopolizing the lone elevator during daylight hours removing construction waste and carrying in new materials. When completed, the facility will likely be quite nicely appointed. Only the extreme helpfulness and enthusiastic responsiveness of the staff made my three night stay an ‘OK’ experience.
Hotel was great! We booked last minute on the road did have to wait an hour before we could check in but plenty of great places to eat within walking distance!
We stayed here to attend a concert at the Grand Casino so that we could be close to amenities in town, and save some money on a night's stay. It's in a great location within a very short walk to shopping and restaurants--lots of choices in a small radius. The hotel was clean and quiet. Jeannie at the front desk was very kind and helpful.
Woke up to no hot water. Had to take a cold shower after it was explained by hotel staff that the water heater wasn't working. NO offer of credit or discount towards room, just a "matter of fact" statement. Cold showers are not what I had in mind for a hotel stay. Once I went to eat breakfast, I was disappointed in the fact that they have about 6 different options for milk, but didn't have one non-dairy option available. It's 2016, hotels should be able to carry one version of dairy or soy milk.
Stopped here for the night, and the place is excellent with good staff and nice rooms.
The room was clean and comfortable and the staff was great as well.
I would definitely recommend this place. The food is great in the morning.
The hotel was located perfectly. We were in Shawnee house hunting. The staff was great. This was the only hotel that was willing to offer me temporary housing between closing two houses. The front office went out of their way to accomodate me when the hotel is in their busy season. What a wonderful 1st impression.
super clean, very friendly staff, very nice room
We had a great weekend away!! Chris Young in concert at Firelake Casino! Spent time at the mall! This is the ONLY place I stay when in the Shawnee area!! The weather stunk (come on big man upstairs, work with me here) but we still had a great restful weekend. Could have done without the 4AM "fire drill", that is just one of those details that we will chalk up to Murphy's Law! The beds are WONDERFUL and that is saying something in a hotel--had to drag my mother-in-law out of bed to go do things they were so comfie!!Loved the hot breakfast, and the store area, which proved useful when no one wanted to venture out in the blowing snow!!
Had a very restful night. No pressure to leave. Light breakfast was excellent. Would stay at this place again.
We were attending an alpaca show during this stay. The room was very nice and comfortable. Just a few minor things were noticed -- coffee pot not cleaned and sundry items not replaced. Overall - a good, comfortable stay.
Arrived late on Christmas eve night due to blizzard conditions. No problems completing registration. Room was clean and staff was friendly and helpful. Especially enjoyed the hot breakfast each morning. Visited family and friends around the area when road conditions permitted. Well pleased with the hotel and accommodations. Will return when in the area.
Holiday Inn Express & Suites Shawnee places you within a few miles (5 km) of SSM Health St. Anthony Hospital - Shawnee and SSM Health St. Anthony Hospital - Shawnee. This 99-room, 3-star hotel has a 24-hour fitness center along with free in-room WiFi and free self parking.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The 99 accommodations feature sitting areas. Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.
Holiday Inn Express & Suites Shawnee offers a 24-hour fitness center, a spa tub, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Room was clean and acceptable. Elevator did not work which was a hassle with a family and lots of luggage.
The location and the staff were amazing I appreciate everything they did for us.
Great property at a great location. No problems and great breakfast!
Upon arrival, discovered the facility was under renovation. Had I known that in advance, I would have stayed elsewhere. Workmen were monopolizing the lone elevator during daylight hours removing construction waste and carrying in new materials. When completed, the facility will likely be quite nicely appointed. Only the extreme helpfulness and enthusiastic responsiveness of the staff made my three night stay an ‘OK’ experience.
Hotel was great! We booked last minute on the road did have to wait an hour before we could check in but plenty of great places to eat within walking distance!
We stayed here to attend a concert at the Grand Casino so that we could be close to amenities in town, and save some money on a night's stay. It's in a great location within a very short walk to shopping and restaurants--lots of choices in a small radius. The hotel was clean and quiet. Jeannie at the front desk was very kind and helpful.
Hello, Thank you for taking time to leave a review about your most recent stay with us. We seemed to have fallen short during your stay. We have shared your review with our team and are looking into resolving the issue. The elevator has thankfully been repaired and back into operations. Thank you again for staying with us.