They were not prepared for guest seemed short staffed
Services were professional and courtesy. Room was clean
The staff was very nice and friendly. The kitchen ladies were super sweet too. The room was nice and comfortable. There were only a few issues, the bathroom door would not stay open on it's own. The toilet seat wasn't firmly in place. And on the third day the shower made a loud whining noise. Overall was a good place to stay, I would stay again. It was near everything!
Pleasant staff, clean comfortable room ,breakfast setup enticing,wish I had time to swim in the indoor pool,safe location
We had a great and comfortable experience at this hotel. Rooms were comfy and clean. Staff was super friendly and helpful. Only downside was the pool wasn't in operation during our short stay.
Room was clean and nice but like most hotels the heat / air was poor. Too hot or too cold for comfort. Television took for ever to change channels so there was no surfing the channels to find what you wanted to watch. The elevator quit working which was a real inconvenience to those of us not on the first floor. Especially if they had medical issues. Breakfast was well below average. Eggs were well over done and not much selection otherwise.
For a last minute business find. This hotel was perfect.
Never heard the people next door or hallway noise although I stayed mid week. Nice breakfast.
Breakfast was terrible! Coffee was terrible. They charged my credit card twice and still have not credited my card.
Was a great place to stay for a quick getaway. Close to everything you could possiable want. The pool could of been deeper, but other then that it was great!!! Will stay again!!!
The beds and pillows were comfortable. Bath tub did not look clean and there was a water leak in the bathroom.
Located within a leisurely stroll of Sooner Mall, Fairfield Inn & Suites Norman is within a few miles (5 km) of Firehouse Art Center. This 74-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Fairfield Inn & Suites Norman's 74 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and Smart TVs with cable channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
At Fairfield Inn & Suites Norman, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
They were not prepared for guest seemed short staffed
Services were professional and courtesy. Room was clean
The staff was very nice and friendly. The kitchen ladies were super sweet too. The room was nice and comfortable. There were only a few issues, the bathroom door would not stay open on it's own. The toilet seat wasn't firmly in place. And on the third day the shower made a loud whining noise. Overall was a good place to stay, I would stay again. It was near everything!
We're thrilled to hear that you enjoyed your stay with us! We do apologize for the issues you faced during your stay and will communicate with the necessary departments to ensure these complications are fixed immediately. Thank you for your feedback, and we look forward to serving you again when your travels bring you back to Norman!
Pleasant staff, clean comfortable room ,breakfast setup enticing,wish I had time to swim in the indoor pool,safe location
Thank you for staying with us We truly enjoyed reading about your experience and are delighted to hear our amenities such as our complimentary hot breakfast made your stay enjoyable! We look forward to seeing you again, and please do not hesitate to contact us if there is anything we can do to make your stay more comfortable!
We had a great and comfortable experience at this hotel. Rooms were comfy and clean. Staff was super friendly and helpful. Only downside was the pool wasn't in operation during our short stay.
Room was clean and nice but like most hotels the heat / air was poor. Too hot or too cold for comfort. Television took for ever to change channels so there was no surfing the channels to find what you wanted to watch. The elevator quit working which was a real inconvenience to those of us not on the first floor. Especially if they had medical issues. Breakfast was well below average. Eggs were well over done and not much selection otherwise.
For a last minute business find. This hotel was perfect.
Never heard the people next door or hallway noise although I stayed mid week. Nice breakfast.
We're sorry to hear that you had a poor experience at our hotel!