The rooms were perfect and clean
The hotel was in the process of remodeling their dining area and we used a conference room as a substitute. The hostess was not friendly and it seemed that she begrudgingly complied with my request for more orange juice. The pool had a film, like splotches of oil, floating on the surface of the water. It looked disgusting. I stayed two nights and the mattress left my back hurting each morning when I woke up. The air conditioning did not work properly. I would set it to my desired temperature, only to wake up in the middle night and find the room was hot because the thermostat had reset itself. I’m sure this works great for unused rooms, but it was maddening for my family.
I like the big comfortable rooms. I didn't like the fact that the sausage gravy was not warm enough and there wasn't a microwave to warm it up.
Very large rooms which was nice. Great hot shower. Microwave didn’t work good. Not sure if this was a smoke free hotel, but other guests were definitely smoking on our floor. Friendly staff & quick check in. Very good breakfast. Overall, good place to stay.
Very nice for the price. Clean, staff was friendly and professional
I was impressed with the size of the room. I usually feel like I’m sleeping in a closet in most hotel rooms.
BEDBUGS! Awoke to an infestation! Management refused to offer any assistance. Called corporate offices, health department and BBB to report. Disgusting and horrifying experience! Do not go to this hotel!
The bed was too hard and uncomfortable, It was cold in the room and the thermostat didn't change the cold air. The room was next to an expressway and I could hear it all night, plus hearing the people next door, too.
For me, I think it's a good place for anyone to be there.
It was a nice big hotel, quit friendly it was a great getaway place and was close to malls food and entertainment venue's
Indoor pool. Not very busy. Convenient location. Friendly.
They had maps, water, fruit, safety pins, nuts for the triathletes. They opened up breakfast wicked early for us. Way to tailor to us!!
The staff was excellent. The general manager and assistant general manager were both very accommodating. If our trip rating was based solely on these two, it would have been an excellent stay. The rooms were not as clean as we would have liked. However, we would have stayed with them both nights of our visit, if the power hadn’t gone out. Wonderful front desk staff, only room for improvement was cleanliness of rooms.
Room smells like cigarette smoke and a designated smoking area was right in the front door. Cigarette butts at the front door. Room sold as non-smoking... Will not stay here again.
The property was good. Nice location, clean rooms, large room, etc. Check-in was a pain. Unbeknownst to me, this location will only except cards with chips. I do not have a card with a chip. After getting upset and thinking that I was going to have to go through a bunch of hoops to get my money back and try to find another hotel, the front desk clerk informed me that she could take a cash deposit, if I had cash. Would have been better if she had started with that, but she was too busy telling me that it was "Expedia's" fault that I did not know about this new policy at this particular location. Anyway, I left the deposit and the remainder of the stay was pleasant. I got my deposit back upon check-out, but I will most likely not be using this particular hotel again.
Located in Quail Creek within a mile (2 km) of Oklahoma Heart Hospital, Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK is within 2 miles (3 km) of other popular sights such as Quail Springs Mall. This 3-star hotel has 95 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 7 AM to 9:30 AM.
All of Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK's 95 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free weekday newspapers, ironing boards, and desks.
At Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
The rooms were perfect and clean
The hotel was in the process of remodeling their dining area and we used a conference room as a substitute. The hostess was not friendly and it seemed that she begrudgingly complied with my request for more orange juice. The pool had a film, like splotches of oil, floating on the surface of the water. It looked disgusting. I stayed two nights and the mattress left my back hurting each morning when I woke up. The air conditioning did not work properly. I would set it to my desired temperature, only to wake up in the middle night and find the room was hot because the thermostat had reset itself. I’m sure this works great for unused rooms, but it was maddening for my family.
Thank you for staying with us and letting us know about your experience at the hotel. Since you reviewed us as an Anonymous I'm not able to look up your reservation so I'm not sure what room to check to make sure everything is working properly. Would you please reach out to us and ask for Charles so I can make sure that the AC in that room is in working order.
Thank you for the good rating.
I like the big comfortable rooms. I didn't like the fact that the sausage gravy was not warm enough and there wasn't a microwave to warm it up.
Thank you for the review. I will be going over the steps to properly heat our gravy with my staff to make sure it is always up to temperature.
Very large rooms which was nice. Great hot shower. Microwave didn’t work good. Not sure if this was a smoke free hotel, but other guests were definitely smoking on our floor. Friendly staff & quick check in. Very good breakfast. Overall, good place to stay.
Thank you for reviewing our hotel. We are not a smoking hotel. We have a hefty $250.00 smoking fee. Also, We are in the process of updating our hotel. I think our new look will impress you on your next stay.
Thank you for rating us. Would you be willing to contact the hotel so we can find out what we can do better on your next stay?
Very nice for the price. Clean, staff was friendly and professional
Thank you for taking the time to review us. We look forward to seeing you on your next stay.
I was impressed with the size of the room. I usually feel like I’m sleeping in a closet in most hotel rooms.
Phillip, Thank you for taking the time to review our hotel. We look forward to seeing you on your next trip into OKC.
BEDBUGS! Awoke to an infestation! Management refused to offer any assistance. Called corporate offices, health department and BBB to report. Disgusting and horrifying experience! Do not go to this hotel!
Dear Ian, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
Thank you for taking the time to review us.
Damita, Thank you for the great review. We hope to see you again soon.