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Grand Mercure Beppu Bay Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
In-room safe, desk, free WiFi, bed sheets
Public bath
Lobby lounge
Standard Room, 3 Twin Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508
  • Place, Shookuji Temple
    ‪9 min drive‬
  • Place, Hiji Castle
    ‪10 min drive‬
  • Place, Harmony Land
    ‪13 min drive‬
  • Airport, Oita (OIT)
    ‪43 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view | In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

7.8 out of 10
Good
(11 reviews)
  • Mountain view
  • Sleeps 7
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Ocean View

Superior Room, 2 Twin Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Sea View

View from room

Standard Room, 2 Twin Beds, Sea View

  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds, Ocean View

Standard Room, 3 Twin Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Ocean View

  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Sea View

Classic Room, 2 Twin Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Suite, 2 Twin Beds, Mountain View

Standard Suite, 2 Twin Beds, Mountain View | In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Twin Beds, Mountain View

  • Sleeps 11
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Ocean View (1 Extra Bed)

Standard Room, 2 Twin Beds, Ocean View (1 Extra Bed) | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Ocean View (1 Extra Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (1 Extra Bed)

Standard Room, 2 Twin Beds (1 Extra Bed) | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds (1 Extra Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 11
  • 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 2 Twin Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 2 Twin Beds, Ocean View

  • Sleeps 15
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Junior Suite, 2 Twin Beds, Ocean View

  • Sleeps 11
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Family Room, 2 Twin beds and 1 trundle bed

Superior Family Room, 2 Twin beds and 1 trundle bed | In-room safe, desk, free WiFi, bed sheets

Superior Family Room, 2 Twin beds and 1 trundle bed

  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Hiji

Grand Mercure Beppu Bay Resort & Spa places you within a 15-minute drive of popular attractions such as Beppu Tower and Hells of Beppu. This 4-star hotel welcomes guests with 289 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Shookuji Temple - 9 min drive - 2.6 miles
  • Hiji Castle - 10 min drive - 2.8 miles
  • Hachiman Kamado Shrine - 10 min drive - 2.9 miles
  • Harmony Land - 13 min drive - 5.7 miles
  • Hells of Beppu - 16 min drive - 4.8 miles

Getting around

  • Kamegawa Station - 8 min drive
  • Beppu Station - 19 min drive
  • Oita Airport (OIT) - 34 min drive

Restaurants

  • ‪血の池地獄 お食事処 極楽亭 - ‬7 min drive
  • ‪創造空間kamenos - ‬6 min drive
  • ‪ラーメンごくまる 豚骨研究所 - ‬15 min walk
  • ‪LE SENSORIEL - ‬3 min walk
  • ‪ラーメン いっちゃん 琴別府店 - ‬5 min drive

About this property

Grand Mercure Beppu Bay Resort & Spa

A full-service spa, a sauna, and free WiFi in public areas are featured at Grand Mercure Beppu Bay Resort & Spa. You can take advantage of free parking, along with a free train station shuttle. The 24-hour front desk has staff standing by to help with access to locker space and luggage storage. Other amenities at this hot springs hotel include a seasonal outdoor pool, laundry facilities, and a vending machine.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, safes, and phones.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LE SENSORIEL

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • Pool access available from 3:00 PM to 7:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Frequently asked questions

Is a free cancellation option available at Grand Mercure Beppu Bay Resort & Spa?

Grand Mercure Beppu Bay Resort & Spa offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Mercure Beppu Bay Resort & Spa?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Beppu Bay Resort & Spa on Jul 6, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Grand Mercure Beppu Bay Resort & Spa?

This hotel is located in Hiji, close to Hells of Beppu, African Safari, and Takegawara Onsen. You'll also find Hyotan Hot Spring and Sea Hell Hot Springs within a short drive.

Is there parking available at Grand Mercure Beppu Bay Resort & Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is a spa located at Grand Mercure Beppu Bay Resort & Spa?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grand Mercure Beppu Bay Resort & Spa feature a casino?

No, Grand Mercure Beppu Bay Resort & Spa doesn't have a casino.

Will I find an indoor pool at Grand Mercure Beppu Bay Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 3:00 PM and 7:00 PM and the seasonal pool is normally open from July until August.

What amenities will couples enjoy at Grand Mercure Beppu Bay Resort & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, hot springs, and a bar/lounge.

Are there hot tubs at Grand Mercure Beppu Bay Resort & Spa?

No, but this hotel does have a sauna.

Does Grand Mercure Beppu Bay Resort & Spa have a restaurant with a breakfast menu?

Yes, Grand Mercure Beppu Bay Resort & Spa serves buffet breakfast for a surcharge each morning at LE SENSORIEL.

Will Grand Mercure Beppu Bay Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Beppu Bay Resort & Spa.

Are there connecting rooms at Grand Mercure Beppu Bay Resort & Spa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Grand Mercure Beppu Bay Resort & Spa?

The closest major airport to Grand Mercure Beppu Bay Resort & Spa is Oita Airport (OIT), which is 18.7 mi away (34 minutes by car).

Are there rooms with balconies at Grand Mercure Beppu Bay Resort & Spa?

No, you won't find guestrooms with balconies at Grand Mercure Beppu Bay Resort & Spa.

Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 339 out of 776 reviews
Rating 8 - Good. 270 out of 776 reviews
Rating 6 - Okay. 107 out of 776 reviews
Rating 4 - Poor. 38 out of 776 reviews
Rating 2 - Terrible. 22 out of 776 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Zhi-Xian

Liked: Cleanliness, amenities, property conditions & facilities
Ocean view with supper lounge and drinks.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mei Lin

Liked: Staff & service, amenities
Both front desk and restaurant Staff are very attentive and helpful. The hot spring bath and massage chairs helped relieve fatigue. We are so glad we chose this hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Xiao Yang

Liked: Cleanliness, amenities, property conditions & facilities
Book a sea view room which is very nice. Nice breakfast and convenient to park. Not far to the town center by car.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hoyoon

Liked: Cleanliness, staff & service, amenities
Though the Japanese-style rooms are a bit dated and the bathrooms are snug, the hotel excels where it matters. The rooms are very clean with fresh bedding, and the breakfast—especially the seafood and udon—is high quality. ​The standout features are definitely the grand bath and the complimentary evening lounge. The outdoor hot spring is beautifully landscaped with rocks and offers a peaceful atmosphere. Following a soak with free drinks and snacks in the lounge was the perfect way to end the night. A unique and relaxing experience that I would definitely repeat!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ryuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
niceHotel!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

MINJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great Room/ Dining Area Clean !
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Munechika

Liked: Cleanliness, staff & service, amenities
Fantastic food options. But, the building was old and bath room was small.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mei Ieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked ocean room. Good sea view! I like the breakfast very much as it has smoked salmon pancakes with hot spring eggs that are very delicious! 9 - 10pm will have free drinks and snacks. I will come again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spa

Love the mountain views.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Chee Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Seaview.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the moment

Love this hotel, nice views, clean place with delicious breakfast buffet with a lot of food options. Child friendly. I also enjoyed the Onsen very much.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jittinai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Impressive service and room conditions. Breakfast was awesome with good variety. Stunning views from room.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

soonyoung

Liked: Staff & service, room comfort

good

The bathroom is too old. It needs improvement.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Choi Chu Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall comment

Gd sea view, breakfast was good with many varieties of food and drinks. Thanks a lot
Stayed 1 night in Oct 2024
Verified

8/10 Good

Seek mooi

Liked: Cleanliness, amenities, property conditions & facilities
Not much choices for the meal
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Timo

Liked: Cleanliness, staff & service, amenities
The location is really great, directly on the ocean. It has an fantastic spa and a huge pool. The personal service is excellent. I only can recommend to take a higher priced room. The Japanese room for example is in not so good conditions and need to be renovated.
Verified

8/10 Good

Man Shan

Liked: Cleanliness, staff & service
Disliked: Room comfort
so far so good
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

LAN KIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many group tours. Noisy.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Dequan Nicholas

Liked: Staff & service, amenities
Disliked: Cleanliness
Air cleaner was mouldy and the speakers and corners of the room were dusty
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Ho Ting Jason

Liked: Staff & service
Disliked: Amenities
The hotel is quite spacious, and the ocean view is breathtaking. Before my visit, I had assumed that the hotel had undergone a recent renovation. However, the room we were staying in was surprisingly old. The facilities in the room appeared to have been used for over a decade. The sink had turned yellow and cracked, and the TV was small and had low resolution. The room also had an unpleasant odor. While the scenery is beautiful, the windows outside were covered in spider webs and insects, which was quite unsettling to look at.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Verified traveler

Resort does not acknowledge or respond

Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

WILLIAM

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was advertised as having a nice outdoor pool. One of the first pictures is of a beautiful outdoor pool overlooking the ocean. That was the only reason we chose this hotel, but unfortunately the pool was closed. They said it was out of season... it was early July and boiling hot. It is false advertising to show a pool as the main marketing picture and then only have it be open limited times of the year. I can see if it was the middle of the winter but it was July and extremely hot out. They need to mention that the pool is not open.
Stayed 1 night in Jul 2024