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Sago Palm Hotel

4.5 star property
Luxury hotel with bars and a 24-hour fitness center

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Photo gallery for Sago Palm Hotel

Daily cooked-to-order breakfast (USD 34 per person)
Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk
Westmoreland King Large | Premium bedding, in-room safe, individually furnished, desk
Exterior
Main Deluxe King | Premium bedding, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Ocho Rios Craft Market
    ‪3 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪3 min walk‬
  • Place, Turtle Beach
    ‪6 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

Main Twin Twin | Premium bedding, in-room safe, individually furnished, desk

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Main Deluxe Queen Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Ocho Rios

Sago Palm Hotel places you within a 10-minute stroll of popular attractions such as Jamaica Beaches and Turtle Beach. This 37-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.2 miles
  • Ocho Rios Clock Tower - 3 min walk - 0.2 miles
  • Turtle Beach - 6 min walk - 0.3 miles
  • Turtle River Park - 7 min walk - 0.4 miles
  • Shaw Park Gardens - 10 min walk - 0.6 miles

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Moon Palace Loud bar - ‬5 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Mongoose Jamaica - ‬1 min walk

About this property

Sago Palm Hotel

Luxury hotel with bars and a 24-hour fitness center
At Sago Palm Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
50-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes, and beds are dressed in premium bedding. Other amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Is free cancellation available at Sago Palm Hotel?

Sago Palm Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Sago Palm Hotel?

This hotel in Ocho Rios is within a 10-minute walk of Jamaica Beaches and Turtle Beach. You'll also find Ocho Rios Clock Tower and Turtle River Park less than a mile away.

Is parking available on site at Sago Palm Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Sago Palm Hotel?

Spa services at the hotel include body wraps, couples treatments, and mani/pedis.

Does Sago Palm Hotel include a casino?

No, Sago Palm Hotel doesn't have a casino.

Will I find an indoor pool at Sago Palm Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sago Palm Hotel?

There are many amenities for couples at this hotel, including access to a chef as well as an outdoor pool and a poolside bar.

Are there hot tubs at Sago Palm Hotel?

No, there isn't a spa tub at this hotel.

Does Sago Palm Hotel have a restaurant with a breakfast menu?

Yes, Sago Palm Hotel serves a cooked-to-order breakfast for a surcharge each morning at York Tavern.

Will Sago Palm Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sago Palm Hotel.

Does Sago Palm Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sago Palm Hotel?

The closest major airport to Sago Palm Hotel is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (22 minutes by car).

Can I book a room with a balcony at Sago Palm Hotel?

No, at Sago Palm Hotel, there aren't any guestrooms that list a balcony.

Does Sago Palm Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sago Palm Hotel.

Sago Palm Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 194 reviews
Rating 8 - Good. 43 out of 194 reviews
Rating 6 - Okay. 13 out of 194 reviews
Rating 4 - Poor. 3 out of 194 reviews
Rating 2 - Terrible. 8 out of 194 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jamie

Traveled with family
Liked: Cleanliness, staff & service
The hotel served the purpose of what we needed, which was a place to stay on our drive through Jamaica. It is in a busy area of town and pretty noisy at night. Limited food options nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Glenroy

Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff their were friendly and easy going
Stayed 1 night in Aug 2025

8/10 Good

Cecil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most things about the property, the room was nice, however I booked a junior suite to accommodate 4 adults but it would have been more comfortable for 2 adults and 2 children because the space was a bit cramped. The food was quite good and the staff was quite friendly and professional. the hotel gave a nice comfortable feel overall. I think a game room with a pool table and a dart board etc, a TV etc would enhance the experience in my opinion. The pool is nice but it is untiled and the pool area needs more shade from the sun. Overall I was pleased with the experience and I would definately stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ralston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nadine

Stayed 9 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property is within close proximity to the beach, shopping, and right next to Mongoose Restaurant nland Lounge. Easy access to transportation
Stayed 3 nights in Aug 2025

6/10 Okay

Stephen

Liked: Staff & service
I recently stayed at the Sago Palm Hotel in Jamaica and had a mixed experience. On the positive side, the security and front desk staff were friendly, approachable, and very helpful throughout my stay. Their warm attitude made check-in and general interactions pleasant. However, there are some areas that could use improvement. The dining options are very limited, so if you’re looking for variety, you may need to plan to eat elsewhere. There was also a noticeable odor in certain areas, which affected the overall comfort. One major concern was the $200 deposit policy. I was told it would be held and then released, but instead, it was charged to my card. I had to follow up with the hotel afterward to have it resolved, which was inconvenient and disappointing. Overall, while the staff’s friendliness is a plus, the lack of dining options, lingering odor, and deposit handling issues made the stay less enjoyable than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

CHARMAINE C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Moya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice clean hotel on the main strip. Breakfast was delicious. The price was a bit high for the week but it was during the emancipation holiday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Deanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Kenrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property well kept. Great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Aug 2025

10/10 Excellent

Karlene, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please clean and staff friendly
Stayed 1 night in Jul 2025

10/10 Excellent

nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this smaller hotel. The breakfast addition is worth the additional cost. Traditional Jamaican or American breakfast options were wonderful.
Stayed 4 nights in Jul 2025

8/10 Good

Eustace

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to several dining options. Love the daily breakfast provided, must say the room was great, wished it had windows.
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenice

Traveled with family
Liked: Staff & service, property conditions & facilities
Booked for a last minute night's stay and ended up doing 2 nights. Nice hotel in the town of Ochi. Friendly staff, breakfast was excellent. It's in walking distance of the craft market and a variety of stores and restaurants. ❤️❤️
Stayed 1 night in Jul 2025

6/10 Okay

Shavaniese

Liked: Staff & service, property conditions & facilities
Limited parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karlene, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern space, friendly efficient staff/management, comfortable and clean rooms, satisfying dining experience, and a convenient location. Highly recommended.
Stayed 11 nights in Jul 2025

10/10 Excellent

Cargill, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in generally good condition. The rooms are all well kept, with reliable AC. The customer service is very good with professional staff.
Stayed 4 nights in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Leonita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go above and beyond to make you feel comfortable and welcome
Stayed 1 night in Jul 2025

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff, cool ac, shower was too hot possible user error. Got a nice workout with free weights in gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Stayed 1 night in Jul 2025