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Recent guest reviews

The property is very beautiful and clean. The downfall for us was the lack of food options and entertainment at the resort. Seemed that they focused a lot of their attention at the sunset beach. The resort seemed dead. No entertainment at the pool or beach any time of the day. Also no nightly entertainment. The only buffet option is at breakfast. The rest of the meals is off a menu and if you don't like whats on the menu then your out of luck. Wont be returning for these reasons.

This resort has many amenities to offer and was the best trip thus far. The staff was terrific, everyone greeted you nicely and was very friendly. They offered tremendous amount of entertainment. I would say def better than cruising. We meet some really nice, mature couples in which we bonded well with (optional). The overall hotel was spectacular along with great water sport activities. The food was really good and had nice variety of food to choose from (buffet style). You can request what you want in your own personal mini bar. Hotel property well maintain and landscaping is gorgeous. Def a place to send beautiful pics to people from.

The room had an ocean view but it was to small and not updated for my taste. Room needs to be larger and updated.

5th stay, au natural beech and staff is why we keep coming back

We were in G block for the 2nd time. I loved the view, the room and the staff. We will definitely return!!

Beautiful resort Fantastic service! Great jerk chicken Needed more Jamaican dishes and Jamaican music at night time! Everyone was very friendly and helpful Great place!

took my wife there for vacation and the resort was great. they excellent staff, very friendly and helpful to guest great party teams and entertainment. I could not have asked for more. The resort was awesome.

Wonderful place to stay! We had a great time and will definitely return. We were greeted with champagne and cool towels upon arrival at the resort. Check in was a breeze and we were in our room in no time. Food was delicious and so were the various drinks consumed. We had a one-bedroom ocean suite with an amazing view. The staff was awesome! Very friendly and accommodating. Jamaican people are awesome! Loved Couples San Souci!!

I had a good experience. Not your typical all inclusive, you have to ask for almost everything. Transportation to the beach and restaurants could be better. The rooms could use some makeovers, eg, sticky drawers, broken sinks, etc. this is not comparable to other all inclusive at the same price!

We have stayed at 3 Sandals resorts in the Caribbean and thought we would try a Couples as some friends said it was similar. It was a nice resort and the food was excellent, but it didn't compare to Sandals and was not what we were used to. There was no beach volleyball and very few activities. Even the events on the schedule, when we showed up, were cancelled or not where they were supposed to be with no communication of the change. The rooms were very spacious and the view was great, but the sheets were so itchy and rough. I was woken up several times every night by voices, horns, and loud noises. I am a sound sleeper, but you can hear EVERYTHING and I did not sleep well this week. If you are looking for a relaxing, quiet, low key resort, this might be for you.If you are looking for activities and to "join in", look elsewhere.

We were here for a week in April. The staff, pools, restaurants, food, etc. were great. It never felt crowded and it's truly all-inclusive. If you're looking for a couple of slight negatives: the beach is small and shallow, limited entertainment options on resort and room service was so-so.

We stayed for a full week and loved every minute! Staff is extremely friendly, resort is perfectly tucked away in your own cove with private beach. The view is breathtaking, would highly recommend if you are looking for a romantic and relaxing stay with a beautiful view!

We stayed in a penthouse you would think the best quality room. Our view was awesome,but the roof leaked in the main area the bathroom was of motel 6 quality. We had limited water pressure in the shower. I requested to be moved on our second day no management followed. Day 4 I requested a manager they were very confrontational. On the 5th day I came to the room and they had roofers hammering and installing tarps to our roof. No one notified us from hotel staff warning of repairs. The final day the tub spigot came off in my hand while pulling up for a shower. Needless to say I blew my stack. They offered free two night the next time, basically handing me a 3000.00 expense in the future. First, night we had 8:30 reservation was served cold chicken even though we ordered Cornish hen. In the beach bar a actual hair was dispensed from the soft serve ice cream machine. If staying at the resort make sure to NOT stay in the EVERGREEN section these are not remodeled. If you are going for a relaxing peaceful time EVERGREEN section is overwhelmed by the Ballon Bar music at night. The ground staff always friendly. The food was good excluding cold chicken and hairy ice cream. The dive shop guys made the trip worth while.

Great place to take your honeymoon !!! Super friendly staff, beautiful views. Awesome beaches

We absolutely loved our stay at Couples San Souci! The hotel is one with nature, gorgeous views, private beaches, great food, and lots of activities. It is definitely worth the money for the room, the views, great food, personable staff, and so many amenities. Our favorite days were lunch on the beach and enjoying the water sports that were included in the stay including paddle boating, paddle boarding, sailing, scuba diving, and snorkeling. We can't wait to go back for our next stay!

we loved the resort ! the construction from the remodeling was quite bothersome....and 1 restaurant was closed but all in all we loved the quaint,privacy of the resort !

This was a lovely place to stay. The resort exceeded our expectations in everything. If you like a more relaxed environment, this place is for you. The food is FANTASTIC and the staff is incredible. We checked out Tower Isle for a day and came to the conclusion that Sans Souci is much better. We highly recommend this place. p.s. Don't go on the shopping excursion. It's a waste of time.

Ocho Rios P O Box 103 St Ann Ocho Rios Saint Ann

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Ocho Rios Clock Tower, Couples Sans Souci All Inclusive is within a 15-minute stroll of Mahogany Beach. This 150-room, 5-star property has 3 outdoor pools along with a private beach and a full-service spa.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 11:00 AM. This property is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Guests can expect free WiFi and TVs. Bathrooms offer free toiletries and bathrobes, and beds are dressed in premium bedding. Minibars, coffee makers, and ceiling fans are also available.


Property features

Couples Sans Souci All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.

Room options

Penthouse Ocean Suite

1 King Bed | Sleeps 2

Beach Front Suite

1 King Bed | Sleeps 2

Premier Ocean Suite

1 King Bed | Sleeps 2

Ocean Suite

1 King Bed | Sleeps 2

Guest reviews for Couples Sans Souci All Inclusive

Everyone (12) Couples (55) Family (1) Friends (1)
5
Everyone

By on Jan 5, 2024

Review comment responded on Jan 26, 2024

Dear Walter, Thank you for sharing your 5 star rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

3
Partner Couples

The property is very beautiful and clean. The downfall for us was the lack of food options and entertainment at the resort. Seemed that they focused a lot of their attention at the sunset beach. The resort seemed dead. No entertainment at the pool or beach any time of the day. Also no nightly entertainment. The only buffet option is at breakfast. The rest of the meals is off a menu and if you don't like whats on the menu then your out of luck. Wont be returning for these reasons.

By on Jun 5, 2023

Review comment responded on Jun 7, 2023

Hi Alex, Thank you for choosing Couples Sans Souci for your recent visit. We appreciate your compliments of our beautiful property but are disappointed to learn that you were unhappy with the dining options at our six restaurants that are usually quite highly rated. We are also surprised to read your feedback about our nightly entertainment which typically begins immediately after dinner. This includes our weekly beach party and very popular gala nights. Thank you for taking the time to leave your review. Regards, Couples Customer Care Team

5
Partner Couples

This resort has many amenities to offer and was the best trip thus far. The staff was terrific, everyone greeted you nicely and was very friendly. They offered tremendous amount of entertainment. I would say def better than cruising. We meet some really nice, mature couples in which we bonded well with (optional). The overall hotel was spectacular along with great water sport activities. The food was really good and had nice variety of food to choose from (buffet style). You can request what you want in your own personal mini bar. Hotel property well maintain and landscaping is gorgeous. Def a place to send beautiful pics to people from.

By on Aug 29, 2022

Review comment responded on Aug 29, 2022

Hi Heather, Thank you for sharing your feedback with us which we appreciate. We are delighted that you had a fantastic experience with us and have shared your review with the team.Looking forward to welcoming you back.

5
Everyone

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

Great to have had you with us and thank you for sharing your rating with us.

5
Everyone

By on Aug 3, 2019

Review comment responded on Aug 4, 2019

It was our pleasure to have had you with us and we hope to welcome you back soon.

3
Partner Couples

The room had an ocean view but it was to small and not updated for my taste. Room needs to be larger and updated.

By on May 30, 2019

Review comment responded on Jun 4, 2019

Dear Irene, Thank you for your review. We at Couples Sans Souci looks into all comments from our guest and it is with that we do have our renovations planned to update these suites come summer of 2020. We do hope you enjoyed your vacation otherwise with us and hope we will have the chance to hosting you again soon

4
Everyone

5th stay, au natural beech and staff is why we keep coming back

By , from Michigan on Jan 5, 2019

Review comment responded on Jan 15, 2019

Dear Guest, Thank you for your review. We at Couples Sans Souci is truly happy we were able to give you a great vacation. Looking forward to hosting you again soon

5
Everyone

We were in G block for the 2nd time. I loved the view, the room and the staff. We will definitely return!!

By , from Oklahoma on Dec 29, 2018

Review comment responded on Jan 2, 2019

Dear Guest, Thank you for your review. We at Couples Sans Souci is truly happy we were able to give you a great vacation. Looking forward to hosting you again soon

5
Everyone

Beautiful resort Fantastic service! Great jerk chicken Needed more Jamaican dishes and Jamaican music at night time! Everyone was very friendly and helpful Great place!

By , from chicago , USA on Sep 5, 2018

Review comment responded on Sep 6, 2018

Dear Guest, Thank you for your review. We at Couples Sans Souci is truly happy we were able to give you a great vacation. Looking forward to hosting you again soon

5
Everyone

took my wife there for vacation and the resort was great. they excellent staff, very friendly and helpful to guest great party teams and entertainment. I could not have asked for more. The resort was awesome.

By , from Charlotte on Jul 24, 2018

Review comment responded on Jul 24, 2018

Dear Guest, Thank you for your review. We at Couples Sans Souci is truly happy we were able to give you a great vacation. Looking forward to hosting you again soon

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