For an airport hotel it was exceptionally nice.
Clean. Friendly staff.
Fantastic service from front desk staff. Nice place to spend one night coming or going to OAK.
Convenient, affordable. Lack of dining facilities, no shuttle van. Hotel arranges for a Lyft ride from airport. Somewhat annoying after five hour flight.
Nice room, friendly staff, free ubers to the airport
Place was clean and room was as pictured. However, I did not realize they charge for parking (possibly my oversight) and in the middle of the night, the room alarm clock started blasting and scarred the hell out of me and I couldn’t go back to sleep after that. Lots of noises could be heard from outside, the hallway and the neighboring rooms. I did not sleep well and I’m a heavy sleeper. Plus there is no room service either. The stay would have been fine if the alarm clock hadn’t woke me up. Maybe they can turn off the alarms after each guest checks out
its pretty but staff was not as nice
I do not recommend this hotel
Gated and Clean
I would like to start by saying that all the front desk staff we encountered were great! Very nice and helpful...always seemed happy. A couple pros - The rooms and bathrooms were large. The beds were fairly comfortable. The outdoor patio space by the pool was nice. The gym was well equipped and updated, which I loved! Cons- The building is fairly outdated. There were areas with panels out of the ceilings and you could see foil pans setting up in on the ceiling shelving. There was a very large sink hole in the flooring under the carpet in front of the elevator on our floor...and it was very soft. There was no caution sign so it made for an uneven step if you weren't already aware of it. The room had an awful smell and was very outdated. The balcony was filthy with cigarette butts all over the ground. The shower head pointed straight outwards toward the opposing wall, so it was hard to rinse without removing it from the wall and holding it. When we went to use the hair dryer it was full of black curly hair from a previous guest all stuck to the back of the blower. The pool was very small, every time we went to swim there were kids in it and any more then 4/5 kids playing, there was no room for anyone else. All in all for the price we paid per night, it was absolutely not worth it. I would not stay there again.
Was not happy with the room. I request clean towel but didn’t get it.
I had a great stay in a clean spacious room and the staff was great
Prostitutes openly entering the hotel. Paper-thin walls. Fire alarm went on in the middle of the night.
my stay was cool
Nice time
There’s nothing unique about standing here. I did have a problem after I checked in and left to see family, I came back and all my stuff was gone. I called the front desk and they had my things with them. It turned out that the manager didn’t know I checked it because there was a problem with the computer so they took my things out. The front desk was nice about it and gave me snacks to make up for it but still they should of called me or let me know. I’m will not be going back there again, it isn’t because of my bag situation at all, it’s that the hotel isn’t how it use to be.
The staff at the front desk was friendly and make checking in an easy process. The room was clean and comfortable and had everything the quick traveler could need.
Courtyard by Marriott Oakland Airport places you within 3 miles (5 km) of popular attractions like Oakland Aviation Museum and Oracle Arena. This 156-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can sip a beverage at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
At Courtyard by Marriott Oakland Airport, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 22 per night, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
For an airport hotel it was exceptionally nice.
Clean. Friendly staff.
Thank you for the honest feedback, we are happy that our service and staff was up to your expectations and look forward to having you stay with us again!
Fantastic service from front desk staff. Nice place to spend one night coming or going to OAK.
Thank you for the amazing feedback! We hope to see you again.
Convenient, affordable. Lack of dining facilities, no shuttle van. Hotel arranges for a Lyft ride from airport. Somewhat annoying after five hour flight.
Thank you for the feedback Thomas, we do apologize about that, and know that we hear everyone's concerns. Happy Holidays!
Nice room, friendly staff, free ubers to the airport
Thank you for the feedback Carla, we are glad you enjoyed your stay with us and we hope to see you again.
Place was clean and room was as pictured. However, I did not realize they charge for parking (possibly my oversight) and in the middle of the night, the room alarm clock started blasting and scarred the hell out of me and I couldn’t go back to sleep after that. Lots of noises could be heard from outside, the hallway and the neighboring rooms. I did not sleep well and I’m a heavy sleeper. Plus there is no room service either. The stay would have been fine if the alarm clock hadn’t woke me up. Maybe they can turn off the alarms after each guest checks out
Hello Allen, Thank you for letting us know how your stay was. I greatly apologize for the inconvenience you have experienced and I guarantee you, moving forward we will do our best to reset the alarm clocks in the rooms. We hope you would give us another chance and we look forward to having you again.
its pretty but staff was not as nice
I do not recommend this hotel
Thank you for the feedback Daniel! We're happy that you enjoyed your stay with us and everything was up to your expectation!