Hilton Heidelberg

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Heidelberg

Lobby
Creator video
Executive lounge
Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

View in a map
Kurfuersten-Anlage 1, Heidelberg, BW, 69115
  • Place, University of Heidelberg Old Campus
    ‪14 min walk‬
  • Place, Heidelberg Castle
    ‪3 min drive‬
  • Place, Marktplatz
    ‪3 min drive‬
  • Airport, Mannheim (MHG)
    ‪12 min drive‬

Room options

Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

Executive Room, 2 Double Beds

  • 285 sq ft
  • Sleeps 2
  • 2 Double Beds

Family Room, 2 Double Beds, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Connecting Rooms (Family)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Family Suite, 1 King Bed, Connecting Rooms

  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

Executive King Room

  • Sleeps 3

Junior King Suite

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 3

Deluxe Queen Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Deluxe Room With Two Double Beds

  • Sleeps 2

Executive Room with Two Double Beds

  • Sleeps 3

Room With Two Double Beds

  • Sleeps 2

King Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 3

Connecting Family Room With Two Double Beds

  • Sleeps 4

Connecting Queen Family Room

  • Sleeps 4

King Family Connecting Junior Suite

  • Sleeps 5

About the neighborhood

Heidelberg

Located in Weststadt within a short walk of Kurpfälzisches Museum, Hilton Heidelberg is within a mile (2 km) of other popular sights such as Neckarwiese. This 244-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of Heidelberg Old Campus - 14 min walk - 0.8 miles
  • Church of the Holy Spirit - 19 min walk - 1.0 mile
  • Karl Theodor Bridge - 3 min drive - 1.1 miles
  • Heidelberg Castle - 3 min drive - 1.1 miles
  • Marktplatz - 3 min drive - 1.1 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 2 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 14 min walk
  • Mannheim (MHG) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪Schrieder’s Restaurant - ‬2 min walk
  • ‪Espresso Perfetto Heidelberg - ‬3 min walk
  • ‪Café Rossi - ‬3 min walk

About this property

Hilton Heidelberg

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Renovated in 2023, Hilton Heidelberg offers a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is EUR 25.00 per night, or you can take advantage of the airport shuttle at scheduled times for EUR 28 per person one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Safes, ironing boards, and desks are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 25 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Schrieder's
  • Schrieder's Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,974 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Self parking fee: EUR 25.00 per night
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel

Frequently asked questions

What can I see near Hilton Heidelberg?

This hotel is situated in Weststadt, just steps from Körperwelten Museum and Neckar Valley-Odenwald Nature Park, and within a short walk of Christ. You'll also find Heidelberg Castle and Marktplatz within a short drive.

Is parking available on site at Hilton Heidelberg?

Yes, parking is offered for EUR 25.00 per night.

Does Hilton Heidelberg feature a casino at the property?

No, Hilton Heidelberg doesn't have a casino.

Is there an indoor pool at Hilton Heidelberg?

No, there is no indoor pool at this hotel.

Is Hilton Heidelberg good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and bathrobes as well as a bar.

Are there hot tubs at Hilton Heidelberg?

No, there isn't a spa tub at this hotel.

Does Hilton Heidelberg feature a restaurant that includes a breakfast menu?

Yes, Hilton Heidelberg serves buffet breakfast for a surcharge each morning at Schrieder's.

Does Hilton Heidelberg allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hilton Heidelberg for a fee of EUR 35 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hilton Heidelberg?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Heidelberg?

The closest major airport to Hilton Heidelberg is Mannheim (MHG), which is 10.2 mi away (20 minutes by car).

Are there rooms with balconies at Hilton Heidelberg?

No, there aren't any guestrooms with balconies at Hilton Heidelberg.

Hilton Heidelberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 225 reviews
Rating 8 - Good. 65 out of 225 reviews
Rating 6 - Okay. 13 out of 225 reviews
Rating 4 - Poor. 5 out of 225 reviews
Rating 2 - Terrible. 2 out of 225 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Stayed 2 nights in Jul 2025

6/10 Okay

Christoph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is tricky Shower is wrong design Decaying bathroom door due to water damage from the Shower Showerhead optimised for water saving Cheap general interior Overpriced for the entire experience Very friendly staff Moxy and Motel one offer a much better deal
Stayed 1 night in Jul 2025

10/10 Excellent

Moira

Nice, comforting stay.
Stayed 9 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to base for visiting Heidelberg

Great hotel. Friendly staff that went out of their way to make our time in the city more enjoyable. Comfortable rooms. And the location was perfect to serve as our base to venture out and explore the city.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
It's hard to beat a Hilton Hotel. This hotel is very clean, the location is perfect, and the bar and breakfast were great. We were very comfortable here and really enjoyed our stay. I would always look to book a Hilton Hotel, they are all fantastic.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel

Recently refurbished hotel. Although not in the historical centre, it is in a good area, with plenty of restaurants and shops, and the benefit in good, on-site parking (suitable for a low/wide car). The bed was a little small, but the room was otherwise excellent. We were bothered by someone playing loud music in the night, the staff dealt with it well and offered to change our room.
Stayed 2 nights in Jun 2025

8/10 Good

HERNAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Bed was great but windows rather small.
Stayed 1 night in Jun 2025

10/10 Excellent

Atieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience at Hilton Heidelberg!

I’m a Hilton member and was initially told there were no rooms available, but they quickly found a room for me and even gave me access to the exclusive lounge. The staff were super friendly and helpful. The room was clean, spacious, and very comfortable. Breakfast was excellent, definitely one of the best I’ve had. The location is perfect—just a short 10-minute walk to Old Town. I highly recommend Hilton Heidelberg and will stay here again if I return.
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

W

Everything was very nice. Bed and showers were great. Air conditioning was a welcome treat on a very warm day. All the staff were warm and welcoming.
Stayed 1 night in Jun 2025

8/10 Good

yefim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We had an excellent experience, start to finish.
Stayed 1 night in Jun 2025

2/10 Terrible

Folla

Stayed 3 nights in Jun 2025

8/10 Good

OMAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in May 2025

10/10 Excellent

Fariba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alireza and Santoshi are very professional

Alireza and Santoshi are amazing. They greeted us with genuine smile and kindness. Very professional and respectful. Breakfast was excellent. 10 out of 10.
Stayed 1 night in May 2025

10/10 Excellent

Marek

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 6 nights in May 2025

8/10 Good

MI KYONG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and great location.
Stayed 1 night in May 2025

8/10 Good

Natalie

Traveled with partner
Liked: Amenities
Very nice welcome, easy to find and good location. The breakfast was lovely and the staff were very attentive.
Stayed 5 nights in May 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

DOROTHY, Fayetteville

Traveled with family
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, fast and friendly.
Stayed 6 nights in Apr 2025

4/10 Poor

Bashkim, Mississauga

Liked: Staff & service
Property are overpriced, stuff needs to be able to communicate in English
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Stayed 1 night in Mar 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Stayed 3 nights in Feb 2025

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Quick trip

The customer service for breakfast and lunch was great! Check in was great! We did get stuck in the garage for about 10minutes because no one would answer the intercom, we had to call them on the phone, slight inconvenience. Otherwise, this location was great.
Stayed 2 nights in Dec 2024