The Ritz-Carlton, Bali5.0 out of 5.0
Recent guest reviews
beautiful beach is always seen in this small island （bali ） i came toenjoyed tea time in the ritz Carlton lounge ａｎｄ bar . with this perfect view ａｎｄ delicious small cake in the tires makes ｍｙdays perfect. its feel like i wanna be in this place a long ｄａｙ
We had a great stay. The staff were very helpful in general. However the staff who handled the valet parking were not entirely up to a great service as they tend to ignore us causing my brother to self park in relatively far locations. The main pool was not giving us the wow factor but our rooms were amazing! we really appreciate everyone’s effort to make us feel at home and satisfied. We specifically love our guest relation Canni, she was an intern but she did understand what hospitality really is !And we also appreciate the great help of ladies and gentlemen at the front desk! Please keep up the great work! Side note: the breakfast was superb!
First time we stay in this hotel, and I’m so excited wake up in the morning for see the sunrise, and in the afternoon we have a reservation at ritz Carlton lounge and bar for join the afternoon tea time with my husband, the view is very nice, so relaxed in this bar with one cup of tea and some cake is delicious.
A five star hotel with poor services. I stayed in this hotel only for 1 night eventhough we planned fo 4 nights because of a terrible services.We comes to Bali many times and already stayed in a lot of hotel,but I never experiaced such terrible services from hotel staff. We terribly dissapointed from the time we came for chek-in which 2 of our room still not ready eventhoug it already 1 hour 30 minutes pass our check in time and we cannot find the reason for this delayed.My major dissapoitment is at breakfast time,When it takes 3 person/waiter to confirmed how many child that I have and their ages,eventhough I was really busy helped my child from falled from the stroller and the waiter seems not interested for helped me or stoped from questioning.So our patience is already up to here and I cannot stand any longer stayed in this “cold” services hotel’s.When you came to such distinguish hotel and Bali you already hope for a warm welcome and a good service from hotel and their staff,or maybe this is all because I dont have blonde hair and speaks in Bahasa?? Well I hope not.But for sure I will never comeback to this hotel or recomended to any others.Thank you for your insult Ritz PS: the room and facilities are good by the way.
the very good day we come here to stand the ceremony wedding of my best friends. was good place and we enjot the afternoon tea at ritz lounge and bar. good cake and.nice tea also.very nice view we can take pitcure more.
Every morning we saw sunrise here, we love sun rise but in the afternoon we not saw sunset. But at the RC lounge and bar the have perfect venue there for just enjoyed cocktails. Like blue sea and clear beach near the pool was beautiful.
Very good place for holiday. We have the Afternoon tea or tea time here at RC lounge and bar. The breeze place come from ocean. Nice view with blue skies and ocean can see from there. The Indonesian cake and salty was good make from coconut and palm syrup. Very great also with coffee. We relax enjoy here.
Very welcoming at lobby and very welcome staff we enjoy. The holiday very great with enjoy and visit the lounge and bar with afternoon tea. Very nice and good tea also. Fresh and most beautiful view from here. I love koi pool So much. Thank you all
1. Took such a long time for the house keeping staff to come and collect laundry. Has to called them twice in 20mins. 2. Had my check out time extended at the reception and had my access card/room key re programmed. However when I went back to my room at 1.15pm, my room key did not work. As the room was located very far from the reception( this property is super large and sprawling), I had to use the phone at the lower ground level of my block to call for someone to assist me. I wasted another 15 mins waiting for someone to open the room door for me. 3. Had to wait more than 25 minutes for my luggage to be brought from my room to the car porch for my departure from the property. Had to ask the staff repeatedly ( 3 different staff members) before my finally luggage arrived.
The stuffs are polite / hotel room is clean, tidy and big / the buffet breakfast at Senses with plenty of choices and you can order special drinks and fruits at the fruit corner / excellent view toward Indian Ocean / nice swimming pool and beach / the sand on the beach is kind of rough and so dirty with all kind of garbage from the ocean / surprised that there is not too many insects and no lizards / Club Access is a must if you plan to stay in hotel for the entire day. The Club Access includes breakfast, lunch, afternoon tea, dinner and dessert in 5 different time slots within the day / you can call for Buggy cart to bring you around in the hotel / the fish pond is nice and free fish food for feeding / the Hydro Vital Pool is interesting for water massage / overall: it is worth to stay for such a reasonable price but must do booking way in advance otherwise the room price will be expensive. It is like seafood price.
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Sawangan, The Ritz-Carlton, Bali is within a few miles (5 km) of sights such as Geger Beach and Bali National Golf Club. This 5-star hotel has 313 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7:30 AM to 9:30 AM.
An LED TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Frette Italian sheets and the bathroom offers a soaking tub, a rainfall showerhead, designer toiletries, and slippers. Other standard amenities include a balcony, an MP3 dock, and a sitting area.
Built in 2014, the brand new The Ritz-Carlton, Bali features a full-service spa, an outdoor pool, and a children's pool. There's free valet parking, and an airport shuttle (available 24 hours) for IDR 395000 per vehicle one-way. A multilingual staff is on hand to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
94.0% of guests recommend this hotelTotal of 3100 reviews