Best Western Lion Hotel3.5 out of 5.0
Recent guest reviews
Stayed here quite a few times, it is a nice hotel for a cheap break. Check in was quick. Room ok, have had better ones here. Had meal Friday and Saturday night... Friday service coming to take order etc slow, much better staff on the Saturday. Breakfast first morning was in a small room, cooked to order, staff again very slow didn't seem to notice people waiting, took 20 minutes for tea to be brought and another 20 for breakfast and half of items missing. Next day self service buffet so better. There was an 18th party on the Saturday and to say these group of people don't know how to behave is an understatement, from 5.15pm til 5 am .. 18 year olds running up and down, drinking, banging on each others doors constantly. We complained to reception and I think the hotel could have done more as these totally ignorant, inconsiderate people ruined our weekend, the hotel should have addressed this. We couldn't wait to leave.
Had a lovely night's stay after a party. Had the Rufford Suite and it wad very clean and tidy. The waterbed was a pleasant surprise! Breakfast next day was good too and staff were extremely helpful, friendly and approachable. Would definitely stay again.
Stayed in business trip for 1 night. Check in was good, quick. Rooms a little dated and tired. Service at restaurant slow, not professional. Internet was ok. Breakfast ok, check out swift. I wouldn't stay here again unless I had no alternative
I stayed here for 1 night. I was put the room Dukeries. The room is extremely dated and old fashioned. The toilet didn’t flush properly. All other facilities were your standard room. The menu is extremely limited and the restaurant staff weren’t immediately helpful. There were at the time only 2 other diners. It wasn’t obvious how the restaurant worked - whether you helped yourself to a table and waited to be served or found a table and went up and orders. Eventually I was served. My starter was still frozen in the middle. I then had to go to the bar and pay. Breakfast wasn’t much better.
Have stayed here many times always clean and comfortable. Can recommend the breakfast always delicious self serve. Worksop itself is a little run down but very quaint with a nice Street market plenty of pubs/eating houses and since our last visit a few more shops have opened up. Went to weatherspoons pub the liquorice gardens great pub worth the visit
Called in at 10.43 pm on Friday, 5th January for a drink but the barmaid refused to serve us saying that they were closed . Surely in 2018 it is reasonable to expect the bar to be open until 11.00 pm which has been the norm in this country for many years. .The girl behind the bar claimed to be a manager , if this is the case then she needs training in the hospitality business. I certainly won't be returning anytime soon which is a pity because in the right hands it could be a nice bar
Stayed here before but disappointed this time, room lovely and warm but breakfast a big let down. Full English seemed budget quality, scrambled egg dry, sausage and bacon dry seemed to have been cooked and left for ages. Had to ask for toast, pot of tea for two came with one tea bag which seemed budget quality, not at all best western standard.
We visited the hotel for a meal as we had been previously and found it decent, this time the service was terrible, there was one member of staff on who was trying her best to manage the bar whilst taking orders for food, it appeared that she was alone as we did not see anyone for quite a while, after a while a young lady appeared if only for a few minutes, (I later found out this was the duty manager.) We made our choices and ordered the food from the bar, the food took at least 20-25 minutes to arrive, when it did arrive my food was okay, my wifes was over cooked, in fact the the steak resembled a flip flop that had been cut up !! We expected to see a team member around to raise a complaint however never saw anyone for at least another 20 mins, no one even bothered coming across to see if everything was ok which it clearly was not, by the time we saw someone and raised a complaint my meal was finished and my wifes meal cold and she was past it, when we raised the complaint the DM had the nerve to offer 15% off our bill, something which I told her this was not acceptable as I had finished and quite frankly expected seeing someone before it reached this stage, at the point the DM snapped well there's only us 2 on so it's not our fault, Guess what that is not my problem, as there was only a few guests in she should of made time to look after her paying quests. I would also add the lemonade was flat as a pancake, granted this was changed but only after the DM had sniffed the lemonade in front of me to see if I was telling the truth, which was totally unacceptable. I would seriously think again about going to eat their again as the DM is in need of training, I would also add I was not the only one in the hotel that day who thought the food and service was poor.
What a nice hotel fabulous Atmosphere from the moment we walked in to the moment we left. Room was a bit cold when we got there but heating soon sorted that out enjoyed our dinner good range of choice on the menu definitely will come back
We visited last weekend for a work's Christmas party. Pre-ordering meals and payment etc was quick and easy. We had originally booked for a tribute night but had to cancel and rebook a different date. Customer service was brilliant as we were able to transfer the deposit paid to the new date which we really appreciated. The night itself was great. Food was lovely, drinks were cheap and the atmosphere was good. Staff clearly worked hard to make sure everything ran smoothly. We will definitely be returning soon. My only slight criticism would be that we rang to ask what time the evening finished and was told 12:30. At 12 when we tried to order drinks, we were told the bar had closed. That was a little annoying as it could have been mentioned when we rang or last orders should have been called.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Mr Straw's House, Best Western Lion Hotel is within 2 miles (3 km) of Worksop Golf Club. This 46-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. It's in central Worksop and also within a 15-minute drive of Sherwood Forest Country Park.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee weekdays from 6:30 AM to 9:00 AM.
All 46 rooms feature coffee makers, portable fans, and phones. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
At Best Western Lion Hotel, guests have access to free WiFi in public areas, 3 meeting rooms, and a computer station. You can take advantage of free parking if you drive. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include free newspapers, a porter/bellhop, and wedding services.
Reviews from Trip Advisor
82.0% of guests recommend this hotelTotal of 760 reviews