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Mercure Norwich Hotel

4.0 star property
Suburban hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Norwich Hotel

Property entrance
Exterior
Daily buffet breakfast (GBP 17.95 per person)
1 bedroom, in-room safe, desk, iron/ironing board
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
121-131 Boundary Road, Norwich, England, NR3 2BA
  • Place, Norwich Cathedral
    ‪5 min drive‬
  • Place, Market Place
    ‪5 min drive‬
  • Place, University of East Anglia
    ‪5 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Norwich

Mercure Norwich Hotel is located within a mile (2 km) of Sweetbriar Marshes and Hellesdon Hospital. This 107-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Norwich Cathedral - 5 min drive - 2.3 miles
  • Market Place - 5 min drive - 2.3 miles
  • University of East Anglia - 5 min drive - 2.4 miles
  • Norwich Castle - 6 min drive - 2.5 miles
  • Carrow Road Stadium - 7 min drive - 3.4 miles

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪Greggs - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪KFC - ‬17 min walk

About this property

Mercure Norwich Hotel

Suburban hotel with a 24-hour front desk and a restaurant
Guests of Mercure Norwich Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Reception

Holiday Inn Express Norwich by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 751 reviews
$78 nightly
The price is $94
Oct 17 - Oct 18
Total with taxes and fees
Holiday Inn Express Norwich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Are free cancellation options available at Mercure Norwich Hotel?

Mercure Norwich Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Norwich Hotel?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on Oct 26, 2025 start from $83.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Mercure Norwich Hotel?

This hotel is located in Norwich within a short 16-minute walk of Sweetbriar Marshes. You'll also find Norfolk Broads and Norwich Theatre Royal within a short drive.

Is parking available on site at Mercure Norwich Hotel?

Yes, self parking is offered for free at the hotel.

Does Mercure Norwich Hotel include a casino at the property?

No, Mercure Norwich Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Norwich Hotel?

No, there is no indoor pool at this hotel.

Is Mercure Norwich Hotel good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Mercure Norwich Hotel?

No, there isn't a spa tub at this hotel.

Does Mercure Norwich Hotel have a restaurant that serves breakfast?

Yes, Mercure Norwich Hotel serves buffet breakfast for a surcharge each morning at Brasserie Restaurant.

Will Mercure Norwich Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mercure Norwich Hotel.

Are there connecting rooms at Mercure Norwich Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mercure Norwich Hotel?

The closest major airport to Mercure Norwich Hotel is Norwich (NWI-Norwich Intl.), which is 1.8 mi away (4 minutes by car).

Are there rooms with balconies that I can book at Mercure Norwich Hotel?

No, you won't find guestrooms with balconies at Mercure Norwich Hotel.

Does Mercure Norwich Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Mercure Norwich Hotel.

Mercure Norwich Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 145 out of 588 reviews
Rating 8 - Good. 207 out of 588 reviews
Rating 6 - Okay. 145 out of 588 reviews
Rating 4 - Poor. 63 out of 588 reviews
Rating 2 - Terrible. 28 out of 588 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful and friendly staff. Especially the lady receptionist.
Stayed 1 night in Jul 2025

6/10 Okay

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Sylvie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Property conditions & facilities, room comfort
Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.
Stayed 1 night in Jun 2025

4/10 Poor

Howard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple's weekend

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.
Stayed 1 night in May 2025

6/10 Okay

Mrs

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Keshar

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet and bathroom extractor fan wasn’t working apart from that all good thanks
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay following a friends birthday party at the venue. The hotel delivered everything I expected and a very tasty breakfast.
Stayed 1 night in May 2025

6/10 Okay

phillip

Stayed 1 night in May 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed for an overnight stay

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.
Stayed 1 night in May 2025

8/10 Good

Duncan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Clare, Seaford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shahid

Business traveler
Liked: Staff & service, property conditions & facilities
Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 1 night in Jan 2025

6/10 Okay

Dean

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Hilary

Traveled with partner
Liked: Cleanliness, staff & service
Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay for two nights. Helpful staff and will use again now I’m aware of it. Many thanks.
Stayed 2 nights in Jan 2025

8/10 Good

Mateusz

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I will use again when I go back to norwich
Stayed 2 nights in Dec 2024