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Holiday Inn Express Norwich by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Norwich by IHG

Lobby sitting area
Desk, blackout drapes, soundproofing, iron/ironing board
Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Drayton High Rd, Norwich, England, NR6 5DU
  • Place, Hellesdon Hospital
    ‪14 min walk‬
  • Place, Sweetbriar Marshes
    ‪16 min walk‬
  • Place, Anderson's Meadow
    ‪2 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(22 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Norwich

Holiday Inn Express Norwich by IHG places you within a short walk of Hellesdon Hospital and within a mile (2 km) of Sweetbriar Marshes. This 78-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • David Lloyd Leisure - 1 min walk - 0.0 miles
  • Hellesdon Hospital - 14 min walk - 0.7 miles
  • Sweetbriar Marshes - 16 min walk - 0.9 miles
  • Anderson's Meadow - 2 min drive - 1.1 miles
  • Catton Park - 3 min drive - 1.4 miles

Getting around

  • Spooner Row Station - 18 min drive
  • Norwich (NWI-Norwich Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Greggs - ‬4 min drive
  • ‪The Whiffler - ‬7 min walk
  • ‪The Boundary - ‬14 min walk

About this property

Holiday Inn Express Norwich by IHG

Guests of Holiday Inn Express Norwich by IHG enjoy access to free WiFi in public areas, conference space, and coffee in a common area. Self parking is offered for GBP 5.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a picnic area.
32-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and desks are other standard amenities.

Similar properties

Bar (on property)
Holiday Inn Norwich City by IHG
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$87 nightly
The price is $104
Mar 22 - Mar 23
Total with taxes and fees
Holiday Inn Norwich City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 5.00 per night
  • A fee will be charged for use of certain facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Holiday Inn Express Norwich
Express Norwich By Ihg Norwich
Holiday Inn Express Norwich by IHG Hotel
Holiday Inn Express Norwich an IHG Hotel
Holiday Inn Express Norwich by IHG Norwich
Holiday Inn Express Norwich by IHG Hotel Norwich

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Norwich by IHG?

Holiday Inn Express Norwich by IHG provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see near Holiday Inn Express Norwich by IHG?

This hotel is located in Norwich within a short 16-minute walk of Sweetbriar Marshes. You'll also find Norfolk Broads and Norwich Arts Centre within a short drive.

Is there parking available at Holiday Inn Express Norwich by IHG?

Yes, parking is offered for GBP 5.00 per night. Accessible parking and bicycle parking are also available.

Does Holiday Inn Express Norwich by IHG include a casino at the property?

No, Holiday Inn Express Norwich by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Norwich by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Norwich by IHG good for couples?

Couples will appreciate amenities like a bar, a restaurant, and free breakfast at this hotel.

Does Holiday Inn Express Norwich by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Norwich by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Norwich by IHG serves free continental breakfast at Great Room each morning.

Will Holiday Inn Express Norwich by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Norwich by IHG though service animals are welcome.

Does Holiday Inn Express Norwich by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Norwich by IHG?

The closest major airport to Holiday Inn Express Norwich by IHG is Norwich (NWI-Norwich Intl.), which is 2.2 mi away (12 minutes by car).

Are there rooms with balconies at Holiday Inn Express Norwich by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Norwich by IHG.

Holiday Inn Express Norwich by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 304 out of 798 reviews
Rating 8 - Good. 294 out of 798 reviews
Rating 6 - Okay. 110 out of 798 reviews
Rating 4 - Poor. 54 out of 798 reviews
Rating 2 - Terrible. 36 out of 798 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tolulope

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming environment
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy room... Great all you can eat breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

OLUWASEYI

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was well put together. The room was nice and neat. Breakfast was great as well. Staff was veey helpful and responsive
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Lovely hotel friendly staff great breakfast clean and tidy
Stayed 1 night in Nov 2025

10/10 Excellent

Mrs Sue

Liked: Cleanliness, staff & service, amenities
Great value for money……..
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the room was clean. The staff freindly. BREAKFAST very good. The bar was good Apart from no diet coke served or any diet drinks. Told they had mushroom soup. When the soup it was chicken soup. I hate chicken.
Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best welcome ever - every single member of their staff is friendly, kind and make staying here a pleasure.
Stayed 5 nights in Oct 2025

10/10 Excellent

P

Stayed 1 night in Aug 2025

8/10 Good

Tim

Stayed 1 night in Oct 2025

10/10 Excellent

Mandy

Liked: Cleanliness, amenities
Nice room, comfy bed
Stayed 1 night in Oct 2025

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room and a good property however on the website it advertises “Full access to a David Lloyd Leisure Club next door is available for a fee”. It turned out that this wasn't being offered to guests due to a pause in their contract with David Lloyd. Whilst this is a temporary pause, this should not be on the Holiday Inn Express website.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, breakfast food very good
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Disliked: Staff & service, room comfort
Internet slow and unreliable, especially the 'house' network. Not enough shelving in bathroom, no hooks in bathroom, no drawers in bedroom, bedside tables too small, toilet blocked on last day. Heating unresponsive to changes made on the controls. Single quilts very narrow for the beds, no overhang. No prepared fresh fruit, no fruit knives for unprepared fruit. Buffet area badly designed, too small, congested. Many tables seated 4, but often with only 1 or 2 people seated at each, leading to a shortage of tables when busy. Absence of written information in the room, eg, the option for 'no room service', food menu for evening meals. Room was clean. Saw very few staff, but all were polite. Workmen on the roof directly outside the room window before our check out time. Am concerned that no one will respond or deal with these comments.
Stayed 3 nights in Oct 2025

6/10 Okay

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The link between hotels and holiday inn needs improving - i booked a twin for two people, they only got info saying it was for one person, the first two rooms they gave me were double beds. Once that confusion was cleared up it was all fine.
Stayed 1 night in Oct 2025

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean friendly and good breakfasts although would have liked a more varied menu in the evening found it a bit limited. Loved the free parking and convenience to get into town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff. Nice size room, quiet, comfortable, good wifi reception, little iron and ironing board im room which was useful
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable enough. Helpful & friendly staff. Room could do with a refurb/update.
Stayed 1 night in Sep 2025

8/10 Good

Clarion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Miss N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

bijal

Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well designed room

Depends of the individuals choice of food
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service with more than a smile

The staff were unfailingly friendly and welcoming, going the extra mile to serve our needs. Breakfast was fine too. The room was very clean, no complaints, and very quiet at night. Our only disappointment was in the evening meal, but given the limited facilities at the hotel, it was understandable. That was the only downside of our very peasant stay. Much recommended.
Stayed 3 nights in Sep 2025

8/10 Good

Wai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel good on everything
Stayed 1 night in Sep 2025

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