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Recent guest reviews

Employees didn’t know what they were doing , I got charged 3 times for one day and all they could say was I’ll get the money sent back to my card but it never did and it’s been more than a week.

Nice rooms, nice staff. Breakfast was organized and good.

I have a torn meniscus and difficulty moving around there is no elevator at the property nor was I offered a first-floor room that was kind of inconvenient

Property was dated and dimly lit. Office staff were nice

Nice place to stay when exploring North Conway attractions and white mountain trails

It wasn’t the most cleanly place. I felt like I shouldn’t walk without shoes on around the room. It appear to look like earwax was on the remote. The beds were comfy, we were close to the pool and couldn’t hear people swimming.

The room we stayed in needed some work. The outlets near the beds were so old that the plugs to any of our chargers or fans wouldn't stay in the wall. So we were without some outlets. Hotel could use some updating. The breakfast was very good and the front desk staff was very polite and kind.

Great place to stay for the price and staff was amazing!

The indoor heated pool was a plus 😀. The location was great, Settlers Green shpping was rote on the side of the property.

Everything was fine. Not fancy, not 100% clean or perfect (hair on comforter and in shower at check in, old torn towels, etc.). But it was ok enough.

Rented the room because had laundry facilities, but when got there,informed was broken! Could have been disaster,on 12 day trip, and needed to do laundry. They were very helpful and let us do laundry in the private washer!! Life saver

White Mountain Hwy North Conway NH

Hotel highlights

  • Walking distance to Settlers' Green Outlet Village
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Settlers' Green Outlet Village is a short stroll from Quality Inn, and other popular attractions like Pirate's Cove Adventure Mini Golf are within a mile (2 km). This 70-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center. It's connected to a shopping center in central North Conway and also close to Kahuna Laguna and Conway Scenic Railway.


Rooms

Quality Inn's 70 rooms are air-conditioned and provide refrigerators, coffee makers, and free long-distance calls. 40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Guests of Quality Inn enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Quality Inn

Everyone (5) Couples (2) Family (6)
2
Partner Couples

Employees didn’t know what they were doing , I got charged 3 times for one day and all they could say was I’ll get the money sent back to my card but it never did and it’s been more than a week.

By on Feb 22, 2021

Review comment responded on Feb 23, 2021

Dear Guest, Thanks for your stay at our hotel. We are sorry to hear you did not feel value for price paid and was not as per your expectations. We have seriously taken note of all the points as mentioned in your review and will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again. Sincerely, Hotel Manager

5
Family

Nice rooms, nice staff. Breakfast was organized and good.

By on Oct 15, 2020

Review comment responded on Oct 16, 2020

Dear Guest, Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager

3
Partner Couples

I have a torn meniscus and difficulty moving around there is no elevator at the property nor was I offered a first-floor room that was kind of inconvenient

By , from Dover, NH on Sep 20, 2020

Review comment responded on Sep 22, 2020

Dear Guest, Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager

3
Everyone

Property was dated and dimly lit. Office staff were nice

By on Sep 18, 2020

Review comment responded on Sep 18, 2020

Hello Guest, Thanks for your stay and the comments. I appreciate your feedback and telling us the positive and negative issues. Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon, Sincerely, Hotel Manager.

4
Everyone

By on Aug 9, 2020

Review comment responded on Aug 10, 2020

Hello Guest, Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Sincerely, Hotel Manager.

4
Family

Nice place to stay when exploring North Conway attractions and white mountain trails

By , from Lynnfield, MA on Aug 7, 2020

Review comment responded on Aug 8, 2020

Hello, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

3
Friends

It wasn’t the most cleanly place. I felt like I shouldn’t walk without shoes on around the room. It appear to look like earwax was on the remote. The beds were comfy, we were close to the pool and couldn’t hear people swimming.

By , from Lebanon nh on Jul 5, 2020

Review comment responded on Jul 8, 2020

Hello Chelsea, Thanks for the stay and the feedback. Sincerely regret the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

2
Family Family with small children

The room we stayed in needed some work. The outlets near the beds were so old that the plugs to any of our chargers or fans wouldn't stay in the wall. So we were without some outlets. Hotel could use some updating. The breakfast was very good and the front desk staff was very polite and kind.

By , from Maine on Feb 21, 2020

Review comment responded on Feb 26, 2020

Dear Guest, Thank you for the review and for staying with us. I appreciate your kind comments about our great staff. I’m sorry that several issues detracted from your stay, and I hope you will give us another chance to satisfy you on a future visit. Nothing means more to us than a good guest experience, and we’re constantly changing and improving. Sincerely, Hotel Manager

4
Family

Great place to stay for the price and staff was amazing!

By on Feb 10, 2020

Review comment responded on Feb 26, 2020

Dear Guest, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager

4
Family

The indoor heated pool was a plus 😀. The location was great, Settlers Green shpping was rote on the side of the property.

By on Nov 1, 2019

Review comment responded on Nov 14, 2019

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a good place to stay and especially enjoyed the relaxing pool we provide. We take real pride in this hotel and in serving guests like you, and I’m happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

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