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Recent guest reviews

Always very clean. Great staff. Great lication. We keep coming back.

There are 2 issues that we were not happy with. First, the suite we were in (109) had ROKU television. There is no regular tv, only netflix etc. With the world imploding we wanted to watch world news which there was none available. Secondly, the towels are wimpy and do not dry the body after a shower. In the future, I will request a room without ROKU. Since we stay 4 times each year, I am hopeful our request will be met.

Everything was perfect. Loved our room (Room 122). The set up was comfy and did not feel like a hotel room. The only complaint was the mattress. It made too much noise every time you moved on it.

I liked that the room was a suite. With 2 boys, it was great. What was not good, was the day before we left the kitchenette sink was not working. But that was ok because we didn't use it.

We have stayed here many times. Our suite this time could use an upgrade. Other suites of the same type have been upgraded, this one had not been. Please suggest to the owner that they do so.

We loved this place! The lady working the desk at check-in was a little less than friendly. No smile, no conversation, the bare basics. But my kids and I loved the room, the beautiful grounds, even the other guests!

I had a great stay. Everything was cozy and clean. It was great having the hot tub and pool indoors since it was rainy out. I would definitely stay again. I also appreciated that they flew a Pride flag.

The staff is WONDERFUL. However our room is FILTHY. Just not clean at all!

10pm. We can hear someone walking around upstairs. We cannot sleep. Floors are squeaking loud

Good location

The pool area was great!

Front desk personnel were friendly and efficient. Nice pool. The facility is well kept and clean, but dated. Would stay there again.

Love how close it is to the shops and restaurants. Miss the free breakfast waffles!

Staff was super friendly and helpful. They had a dog behind the desk who was sweet as pie and just made the whole experience much better. We did not get maid service while we were there but we might have had to ask. Other than some broken floor tiles in the bathroom and a haphazard way of getting into the bedroom the place was nice.

CLOSE TO STORYLAND. NO LONGER DOING BREAKFAST NO LONGER HEATED POOL, BUT STILL JACUZZI NO ELEVATOR FOR 2ND FLOOR

Pool didnt have heat was never told that. The inn says they have a heated indoor pool one of the main reasons for booking and it wasnt heated

White Mountain Highway, Route 16 North Conway NH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Eastern Inn & Suites places you next to MWV Children's Museum and within a 10-minute stroll of other popular attractions like North Conway Country Club. This 56-room motel has an indoor pool, a 24-hour gym, and free in-room WiFi.


Rooms

Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, free weekday newspapers, and free local calls.


Property features

Guests staying at Eastern Inn & Suites enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Other amenities at this family-friendly motel include a business center, coffee/tea in a common area, and a meeting room.

Room options

Standard Room, 2 Queen Beds (Second floor, No elevator)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Suite, 1 Bedroom

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Eastern Inn & Suites

Everyone (14) Couples (4) Family (15)
5
Family with small children

Always very clean. Great staff. Great lication. We keep coming back.

By on Feb 25, 2024

Review comment responded on Mar 3, 2024

Thank you for the awesome review! We appreciate it!

5
Family with small children

By on Dec 29, 2023

Review comment responded on Dec 30, 2023

Thank you for staying with us and sharing your experience.We look forward to having you stay with us again in the near future.

5
Family Business Business

There are 2 issues that we were not happy with. First, the suite we were in (109) had ROKU television. There is no regular tv, only netflix etc. With the world imploding we wanted to watch world news which there was none available. Secondly, the towels are wimpy and do not dry the body after a shower. In the future, I will request a room without ROKU. Since we stay 4 times each year, I am hopeful our request will be met.

By on Oct 16, 2023

Review comment responded on Oct 25, 2023

Thank you for staying with us and sharing your feedback.We are in the process of upgrading our terry and linens.We are also working to better inform our guests "how to use the smart tv's in our guest rooms.We appreciate the feedback from our guests as it helps us to improve the experience while staying with us.

5
Partner Couples

Everything was perfect. Loved our room (Room 122). The set up was comfy and did not feel like a hotel room. The only complaint was the mattress. It made too much noise every time you moved on it.

By on Sep 11, 2023

Review comment responded on Oct 30, 2023

Thank you for staying with us and taking the time to review your recent stay!

4
Family with small children

I liked that the room was a suite. With 2 boys, it was great. What was not good, was the day before we left the kitchenette sink was not working. But that was ok because we didn't use it.

By on Aug 21, 2023

Review comment responded on Aug 23, 2023

We are glad you enojyed your stay. We apologize for the opportunity you enocuntered with your kitchen sink.

5
Family Business Business

We have stayed here many times. Our suite this time could use an upgrade. Other suites of the same type have been upgraded, this one had not been. Please suggest to the owner that they do so.

By on Aug 21, 2023

Review comment responded on Aug 23, 2023

Thank you for the feedback Shelley. We will be sharing this with the owner of the unit you stayed in. We look forward to having you stay with us again in the near future.

5
Family

We loved this place! The lady working the desk at check-in was a little less than friendly. No smile, no conversation, the bare basics. But my kids and I loved the room, the beautiful grounds, even the other guests!

By , from Seminole on Jun 24, 2023

Review comment responded on Jun 25, 2023

We appreciate your feedback. Thank you for the kind review. We will address our staff member regarding her friendliness as we strive for excellence in customer service

5
Everyone

I had a great stay. Everything was cozy and clean. It was great having the hot tub and pool indoors since it was rainy out. I would definitely stay again. I also appreciated that they flew a Pride flag.

By on Jun 19, 2023

Review comment responded on Jul 28, 2023

Thank you for the awesome review!We hope you return to stay with us again in the near future.

4
Everyone

By on May 30, 2023

Review comment responded on Jul 28, 2023

Thank you for the positive review.

2
Family

The staff is WONDERFUL. However our room is FILTHY. Just not clean at all!

By on May 29, 2023

Review comment responded on May 29, 2023

Thank you for the feedback as it helps us to improve.We appreciate the kind words regarding the staff.

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