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Recent guest reviews

Our stay was overall pleasant. The hotel is in a very convenient area with many restaurants and shops within walking distance. We also enjoyed the trail behind the hotel. The pool and hot tub were disappointing. The hot tub is small and didn’t appear to be working properly. The pool was freezing cold and is not heated. The walls are very thin as well and we were wakened by people in the hallway early in the morning. The staff was friendly. We will stay here again.

It was close to everything that we planned to do. It was clean the staff was pleasant

The was clean and the staff was very friendly. The only downside was that the "indoor heated pool" promised was definitely not heated and the hot tub is extremely outdated and barely worked. I would definitely stay here again if they ever get the pool fixed.

The room is big and comfortable , staffs are very friendly. I enjoyed my stay there

It has a great location and it has very good amenities.

Fantastic location and room size for 5 people. Indoor pool and jacuzzi were a bonus.

The staff at the counter was rude. Pool wasn't heated. N hot tub was not hot..

Great location, friendly staff, available front desk 24 hours.

Great place to stay with children. This was our 2nd stay here and it won't be our last

Loved indoor pool and game room. Didnt love the smell in the room. Room was damp and whatever cleaner they used reacted to the dampness and gave it a weird odor.

Hard to find light switch upon entry as room is dark and switch is several feet away. Remote control for tv in bedroom was missing. stumbled into bedroom due 3 inches step but goo thing was that the bed was right in the front of bedroom. Otherwise it was very good.

Everything seems to be outdated and could definitely be more up to date. The pool was so cold you couldn’t even go in it and it says it’s a heated pool. We would have had a great time if we could have used the pool but it was way too cold. The breakfast was dismal and in the basement which is dark and dingy.

We stayed on July 13th 2019. Only 4 min from Story Land is the only benefit of this Inn. Very poor quality of the building and extremely call water in the inside swimming pool. We were told that the water heater was broken.

I love that it is so close to Storyland. They include a breakfast which is great for the kids especially, let alone the adults. Very helpful to have eaten before starting the day at Storyland. The only issue I have with them is that the pool use to be heated. It broke Memorial Day weekend and it is still not repaired. It really makes a difference as far as taking a swim after the park. We were up there in May when it broke and had really hoped it would have been repaired by this time. We had a suite this time since it was 3 adults and 2 children. It is very useful to have a mini fridge/freezer to go along with a microwave with the children as well as 2 beds for the adults and a pull out for the kids in a separated room.

Overall the property is very dated in current conditions, but it allows for a more reasonable price point in the area. Check in and out was the only interaction with staff, which were nice overall for us. Breakfast looked good, though we left earlier than the 7am breakfast time.

White Mountain Highway, Route 16 North Conway NH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Spa services
  • Laundry facilities

Eastern Inn & Suites places you next to MWV Children's Museum and within a 10-minute stroll of other popular attractions like Mount Washington Observatory Weather Discovery Center. This 56-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a spa tub.


Rooms

All 56 rooms provide refrigerators, free weekday newspapers, and free local calls. Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes are also available.


Property features

Guests of Eastern Inn & Suites enjoy a spa tub, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. Staff members can answer questions about accommodations, and also provide tour or ticket assistance. Additional amenities include an arcade/game room, a terrace, and laundry facilities.

Room options

Standard Room, 1 Bedroom

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 2 Queen Beds (Second floor, No elevator)

2 Queen Beds | Sleeps 4

Guest reviews for Eastern Inn & Suites

Everyone (24) Couples (18) Family (31) Other (2) Friends (2)
4
Partner Couples

Our stay was overall pleasant. The hotel is in a very convenient area with many restaurants and shops within walking distance. We also enjoyed the trail behind the hotel. The pool and hot tub were disappointing. The hot tub is small and didn’t appear to be working properly. The pool was freezing cold and is not heated. The walls are very thin as well and we were wakened by people in the hallway early in the morning. The staff was friendly. We will stay here again.

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

Thank you for your review and feedback. I apologize about the pool being cold, we had someone come out and fix the heater yesterday, so it should now be working properly again. We are glad you enjoyed your stay and hope to see you again.

4
Partner Couples

It was close to everything that we planned to do. It was clean the staff was pleasant

By on Oct 28, 2019

Review comment responded on Oct 28, 2019

I am so glad to hear that you had a nice stay, we hope to have you again in the future. Thank you

4
Friends

The was clean and the staff was very friendly. The only downside was that the "indoor heated pool" promised was definitely not heated and the hot tub is extremely outdated and barely worked. I would definitely stay here again if they ever get the pool fixed.

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

Thank you for your feedback and the good review. I apologize about the pool heater, we have someone coming out to fix it.

5
Family with small children Family

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

Thank you

4
Everyone

The room is big and comfortable , staffs are very friendly. I enjoyed my stay there

By on Oct 17, 2019

Review comment responded on Oct 18, 2019

Thank you for the good review

4
Family Partner Couples

It has a great location and it has very good amenities.

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

Thank you, we hope to have you again

4
Everyone

By on Oct 7, 2019

Review comment responded on Oct 7, 2019

Thank you

5
Family with small children

Fantastic location and room size for 5 people. Indoor pool and jacuzzi were a bonus.

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Thank you for the good review, we hope to see you again in the future

4
Everyone

By on Sep 19, 2019

Review comment responded on Sep 19, 2019

Thank you for the good review. We hope to have you again!

5
Everyone

By on Sep 9, 2019

Review comment responded on Sep 9, 2019

Thank you

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