Didn’t get our room cleaned one night but other services ok.
Our room was clean, the bed was very comfortable and the hotel staff were helpful and friendly. I would stay here again.
I have stayed at this property before and found it very pleasing. Unfortunately there were a few things that stood out this time that were disappointing. All of the staff were very nice, and the room itself was clean, comfortable and well functioning. Three things stood out that need attention. First, there is an external door that is at the back of the property that was supposed to be accessible with your key card. This door never worked during my stay, and though I mentioned it twice I don't think any action was taken to resolve the problem. Secondly, I was a bit surprised by the trash that was strewn about the grounds. I was there for two days and no effort was made to clean up. Finally, as a pet owner, I am very grateful to this property for allowing pets, and I do appreciate that owners must sign an agreement to pick up after their pets and be responsible owners. Unfortunately, some owners do not abide by this agreement. I always pick up after my pets, but the yard in back of the property was not attended to and quite frankly, filthy. So I walked my pets away from that yard and across the street. I want to return to this property, but hope that in the future basic care will be taken for external upkeep and cleanliness. It wouldn't take much effort, Americinn, to make this a great stay again.
if you rent the pool room for a birthday party the guest take a back seat the hot tub should be a place to relax not have balls thrown into
It’s an ok hotel. Sink was massively clogged, entry way light burned out, fan on heater was really noisy. At check in I asked if we could stay another - she looked and said no. I went upstairs, logged in to the website and there were rooms available that I could have booked right there. I chose another hotel. I will stay there again if it’s the only option in that area.
I'll stay here again. My only complaint is that the continental breakfast was heavy on the carbs, otherwise it was acceptable. Comfortable rooms with a mini fridge.
AmericInn by Wyndham North Branch is located within a 15-minute drive of North Folk Winery and Wild River State Park. This 50-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6 AM to 10 AM.
AmericInn by Wyndham North Branch's 50 soundproofed rooms provide microwaves, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.
AmericInn by Wyndham North Branch offers an indoor pool, a spa tub, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and free newspapers.
Didn’t get our room cleaned one night but other services ok.
Our room was clean, the bed was very comfortable and the hotel staff were helpful and friendly. I would stay here again.
Thank you for your review
Thank you for your review
Thank you for your review
Thank you for your review
I have stayed at this property before and found it very pleasing. Unfortunately there were a few things that stood out this time that were disappointing. All of the staff were very nice, and the room itself was clean, comfortable and well functioning. Three things stood out that need attention. First, there is an external door that is at the back of the property that was supposed to be accessible with your key card. This door never worked during my stay, and though I mentioned it twice I don't think any action was taken to resolve the problem. Secondly, I was a bit surprised by the trash that was strewn about the grounds. I was there for two days and no effort was made to clean up. Finally, as a pet owner, I am very grateful to this property for allowing pets, and I do appreciate that owners must sign an agreement to pick up after their pets and be responsible owners. Unfortunately, some owners do not abide by this agreement. I always pick up after my pets, but the yard in back of the property was not attended to and quite frankly, filthy. So I walked my pets away from that yard and across the street. I want to return to this property, but hope that in the future basic care will be taken for external upkeep and cleanliness. It wouldn't take much effort, Americinn, to make this a great stay again.
Thank you for your review, the external door did have an issue during your stay. We are currently working on this issue as well. We were doing our spring clean up during your stay, and things have been moved around due to a late spring. We gladly except pets, and you are correct unfortunately some owners do not follow through with cleaning up after their pets. Which take it away from the owners that do. We ask that everyone that does have a pet on our property to clean up after their pet as they would of other guest. We hope to you have you stay with us again in the future.
if you rent the pool room for a birthday party the guest take a back seat the hot tub should be a place to relax not have balls thrown into
It’s an ok hotel. Sink was massively clogged, entry way light burned out, fan on heater was really noisy. At check in I asked if we could stay another - she looked and said no. I went upstairs, logged in to the website and there were rooms available that I could have booked right there. I chose another hotel. I will stay there again if it’s the only option in that area.
I'll stay here again. My only complaint is that the continental breakfast was heavy on the carbs, otherwise it was acceptable. Comfortable rooms with a mini fridge.
Thank you for your review