Great customer service, convenient location, and clean. Major complaint would be the strong smell of mildew in the room. It wasn’t as bad if the window is kept open at all times.
Our rooms bathroom was old needed a remodel eith higher shower. Very loud in morning with cleaning staff talking
Location
This hotel is completely unsafe facing a mall with closed store fronts, homeless in the parking lot with rooms that opened into the parking lot. I asked for a refund as I felt unsafe staying at this hotel and I was traveling alone! Furthermore the head of the management company who would not give me a refund refused to take my call or call me bscl
I paid $300 a night for a dirty smoke scent room. Found several spiders the next morning and woke up with bug bites!
Nice clean quiet place
Pros: Great, clean, updated reception area with friendly staff. Close proximity to dunes, beach, shopping, etc. Comfortable beds & pillows. New double-pane windows that open to let fresh air in and keep sound/weather out. In-room coffee maker, microwave & mini-fridge. Cons: Minimal bagged breakfast due to covid (water bottle & defrosted packaged sausage/egg/cheese muffin you heat up yourself in your in-room microwave). Coffee only available until precisely 10am. Dirty bathtub mat. Dirty walls throughout. Strong mildew smell in the room. A couple stained bath towels and tiny spots on the bedding.
Room wasn’t ready and overall condition of hotel was everything but “Quality” Front desk staff were amazing and doing there very best!!!
Great location. The staff was very sweet and helpful. The room was very simple and smelled like a musty old basement, it was terrible. We went to the store and bought some room freshener spray to help.
Front desk staff was friendly and helpful, however the property is run down and not very clean.
It was a nice place to sleep. Comfortable bed and relatively quiet. The front desk guy needs more training.
The staff were amazing. There was mold in the windows and the room reeked. I have an autoimmune disorder and I’m hoping I don’t get sick.
Bed are very comfortable, clean an quite. Lots of parking. Staff is very helpful an pleasant.
Quality Inn & Suites at Coos Bay places you next to Coos River and Pony Village Mall. This 96-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Located centrally in North Bend, it's connected to a shopping center and also close to The Mill Casino and Coos Bay Boardwalk.
Start your day off right with a free buffet breakfast offered each morning.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Quality Inn & Suites at Coos Bay, guests have access to a gym, free WiFi in public areas, and a spa tub. You can take advantage of free parking, along with a free casino shuttle. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Great customer service, convenient location, and clean. Major complaint would be the strong smell of mildew in the room. It wasn’t as bad if the window is kept open at all times.
Our rooms bathroom was old needed a remodel eith higher shower. Very loud in morning with cleaning staff talking
Thank you for your comments. We are sorry that you had trouble with your shower and appreciate your feedback.
Location
Thank you for your review of the Quality Inn & Suites at Coos Bay. We're sorry that it went poorly and hope the rest of your trip went well.
This hotel is completely unsafe facing a mall with closed store fronts, homeless in the parking lot with rooms that opened into the parking lot. I asked for a refund as I felt unsafe staying at this hotel and I was traveling alone! Furthermore the head of the management company who would not give me a refund refused to take my call or call me bscl
Thank you for your comments. We're sorry that we were unable to provide you the service that is our goal and hope that the rest of your trip was an improvement.
Thank you for your review!
I paid $300 a night for a dirty smoke scent room. Found several spiders the next morning and woke up with bug bites!
Thank you for your review. We're sorry that there were issues with your room and hope that you'll contact us to discuss the issues you encountered.
Nice clean quiet place
Thank you for reviewing the Quality Inn & Suites, it's great to hear that your trip was restful and hope to see you again soon!
Pros: Great, clean, updated reception area with friendly staff. Close proximity to dunes, beach, shopping, etc. Comfortable beds & pillows. New double-pane windows that open to let fresh air in and keep sound/weather out. In-room coffee maker, microwave & mini-fridge. Cons: Minimal bagged breakfast due to covid (water bottle & defrosted packaged sausage/egg/cheese muffin you heat up yourself in your in-room microwave). Coffee only available until precisely 10am. Dirty bathtub mat. Dirty walls throughout. Strong mildew smell in the room. A couple stained bath towels and tiny spots on the bedding.
Thank you for reviewing the Quality Inn & Suites. We're happy to hear that you enjoyed our amenities and will work to improve on the issues you listed.
Room wasn’t ready and overall condition of hotel was everything but “Quality” Front desk staff were amazing and doing there very best!!!
Thank you for reviewing us, we're happy to hear that you enjoyed our location and service!