This was a typical property that served a one night stay purpose. The property was clean, for the most part, but older and maintained as such. It was what would be expected
Close to eats,highway ,clean,no complaints,would stay again
Just...don’t even. I only stayed here because it was literally the last available in the area I needed to be in.
Mold smoke all in the room. Refused to provide blankets or another room then when calling to speak to a manager he refused to provide assistance and called me a lier that I slept in my car
Paid for room via Orbitz. Showed up and was not allowed a room because Hotels.com didn’t transfer money to Redl
Too much money for location and quality of the hotel.
The beds appeared to have dead bugs and parts of dead bugs under the first fitted sheet. Room was filthy and looked like it had only been vacuumed in the center of room (along walls, in corners and under AC were covered in dirt and dust and other gross things). I am ashamed I let my family sleep here even a few hours.
Arriving at the room, the a/c had been turned off, so the room was extremely warm. The a/c unit did catch up, and did an adequate job of keeping the room cool the remainder of the night. The room appeared recently renovated and was clean, which was pleasing, also considering the price paid for the room. The biggest complaint was the price paid for the room, considering the amenities offered and the overall quality of the room and property.
Breakfast was donuts and coffee or juice. Nothing else. The room had mold or mildew on the ceiling. The thermostat had two settings cold or warm. It was all or nothing. There was a pile of cords and power strip just thrown on the nightstand. The beds were clean and comfortable.
When we called to try to do early check in, the lady on the phone was rude and no early check in. We finally checked at 5pm and the gentleman who check was in did not even smile, looked angry, or just having a bad day. The front desk staff were not hospitable except during their morning breakfast time when they served fresh doughnuts and coffee. The overall location of the hotel is good just need to have friendlier front desk staff. The house keeping ladies were very friendly and polite and always were eager to help.
Old mattress with popping springs, dirty ancient carpet
Basic hotel. Comfortable bed, average room size. Donuts and beverages at breakfast. Room service was poor, but management did listen and offer me a credit.
Very good close to restaurants, beach and the kids loved the pool and the Krispy Kreme donuts in the morning
The check in was pleasent. The checkout was horrible. I wanted to stay another night and they insisted on me coming to the office when I informed them.I was still in bed all along they had my ceedit card information in the system. The manager and front desk personal displayed the lack of customer service experience and training therefore, I checked out of the hotel and took my business elsewhere. I would not refer anyone to this establishment if asked about my experience at this hotel.
Nor clean bed, dirty pillows, no protection cover pillows, smell not fresh No extra towels and no washcloths My husband got hurting foot by threshold between bathroom and open sink room.
Staff was very friendly and allowed us to check in several hours early. Gave us the choice of two rooms one in front and one in back. We chose the one in back to have privacy and quiet.
The women at the front desk was nice and very helpful after she got off everything went downhill my wife didn't like at all she said the room was old tired dingy looking,with stains. So happy wife happy life so won't ever stay there
Convenient and easy to find and very comfortable for overnight family stay.
Located in Northwest within a short walk of Hampton Roads Agricultural Research and Extension Center, Red Roof Inn Virginia Beach - Norfolk Airport is within a mile (2 km) of Virginia Wesleyan University. The 148 rooms at this hotel include refrigerators, microwaves, and flat-screen TVs.
All of Red Roof Inn Virginia Beach - Norfolk Airport's 148 individually decorated rooms provide microwaves, refrigerators, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Red Roof Inn Virginia Beach - Norfolk Airport features free WiFi in public areas and a TV in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. This hotel also has a vending machine.
This was a typical property that served a one night stay purpose. The property was clean, for the most part, but older and maintained as such. It was what would be expected
Close to eats,highway ,clean,no complaints,would stay again
We appreciate your kind comments and will see you soon.
Just...don’t even. I only stayed here because it was literally the last available in the area I needed to be in.
sorry that you felt that way.
Thank you
Mold smoke all in the room. Refused to provide blankets or another room then when calling to speak to a manager he refused to provide assistance and called me a lier that I slept in my car
thank you for staying with us
Paid for room via Orbitz. Showed up and was not allowed a room because Hotels.com didn’t transfer money to Redl
thank you for your feed back . please give Hotels.com a call about this matter.
Too much money for location and quality of the hotel.
Thank you for your feed back. Our prices bet out our competitors in our area. We offer the lowest prices and we are only 15min away from the ocean front beach. Most guest choose our location due this and we have a host of eateries and a new outlet mall only 3min up the road from our location.
The beds appeared to have dead bugs and parts of dead bugs under the first fitted sheet. Room was filthy and looked like it had only been vacuumed in the center of room (along walls, in corners and under AC were covered in dirt and dust and other gross things). I am ashamed I let my family sleep here even a few hours.
Thank you for your feed back. We do apologize that your stay with us was so unpleasant. Our front desk is open 24hour and when a guest is unhappy we do try to meet the needs of our guest. Normal when you make a report to the front desk we would have locked room off and gave you a better room for you and your family. We do apologize again to you and your family.
Arriving at the room, the a/c had been turned off, so the room was extremely warm. The a/c unit did catch up, and did an adequate job of keeping the room cool the remainder of the night. The room appeared recently renovated and was clean, which was pleasing, also considering the price paid for the room. The biggest complaint was the price paid for the room, considering the amenities offered and the overall quality of the room and property.
Thank you for staying with us
We appreciate you taking the time to write a review of your experience with us.