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Red Roof Inn Virginia Beach - Norfolk Airport

2.0 out of 5.0

Recent guest reviews

When we called to try to do early check in, the lady on the phone was rude and no early check in. We finally checked at 5pm and the gentleman who check was in did not even smile, looked angry, or just having a bad day. The front desk staff were not hospitable except during their morning breakfast time when they served fresh doughnuts and coffee. The overall location of the hotel is good just need to have friendlier front desk staff. The house keeping ladies were very friendly and polite and always were eager to help.

Old mattress with popping springs, dirty ancient carpet

Basic hotel. Comfortable bed, average room size. Donuts and beverages at breakfast. Room service was poor, but management did listen and offer me a credit.

Very good close to restaurants, beach and the kids loved the pool and the Krispy Kreme donuts in the morning

The check in was pleasent. The checkout was horrible. I wanted to stay another night and they insisted on me coming to the office when I informed them.I was still in bed all along they had my ceedit card information in the system. The manager and front desk personal displayed the lack of customer service experience and training therefore, I checked out of the hotel and took my business elsewhere. I would not refer anyone to this establishment if asked about my experience at this hotel.

Nor clean bed, dirty pillows, no protection cover pillows, smell not fresh No extra towels and no washcloths My husband got hurting foot by threshold between bathroom and open sink room.

Staff was very friendly and allowed us to check in several hours early. Gave us the choice of two rooms one in front and one in back. We chose the one in back to have privacy and quiet.

The women at the front desk was nice and very helpful after she got off everything went downhill my wife didn't like at all she said the room was old tired dingy looking,with stains. So happy wife happy life so won't ever stay there

Convenient and easy to find and very comfortable for overnight family stay.

Great value for your money. Comfortable, clean rooms. No pet fee! Breakfast (simple but great). Very nice staff.

Clean and comfortable. .was more than I expected when I opened the door.. we got a smoking room and it did NOT smell like smoke at all. Great pick

We only needed a place to sleep. We were gone all day for both days we stayed. The room was small and basic. The only hiccup was a couple banging on our door immediately after check in while we were settling in, saying the office said it was their room. While I can't speak for what happened in the office, I can tell you their key didn't work in our door..but did work in the one next to ours.

Hotel was in a perfect location! Close to the little creek naval base as well as the norfolk naval base. It's also minutes away from downtown norfolk where the best shopping is located! Virginia Beach isn't too far either. All in all it was a great trip and I will most likely choose this affordable hotel the next time I visit!

This hotel was very convenient for the price I received.

Enjoyed our stay here. Nice clean hotel. Friendly helpful staff.

This motel was nothing fancy. It got the job done. It was clean. I did not rate the staff high because I did not really need them. The cleaning staff was kind and well mannered. The front office staff was polite and professional. I liked the location because it was near many things, including Wally World and a plethora of restaurants. We were able to take the short drive to Portsmouth for Moseberth's Fried Chicken (I saw on Triple D on the Food Network) and it was a short trip to the beach. If you do not like to drive much then I would suggest staying on the actual beach, because it is a 20 minute drive. (It was no issue for us because the majority of things we do back home involve highway driving of 30 minutes or so on a regular basis. (We live in Greensboro, so we go to Winston, Burlington, Asheboro, and other surrounding cites))

Nice motel. easy checkin. Would have liked a coffee maker in room. Had an early flight and left before coffee was available in Lobby.

We booked for a one night stop over on the way to the outer banks. Great deal for the price, especially since it was Memorial Day weekend. They allowed our small dog to stay with us. The room was spotless and recently redone - everything was brand new! I actually expected a dump, so we were pleasantly surprised!

If you are okay with a no frills stay for a night, maybe two, then the Red Roof Inn is your place. No amenities in the room (did get soap and shampoo) but no coffee. I have to acknowledge it is an older place that has been renovated - so the outside looks better than the inside. To bad I didn't sleep on the outside. Actually, it is what it is and the price is low.

This was a very nice place to spend a night on our way to the Outer Banks. The room was clean, the bed was comfortable and the location is conveniently located just off the Chesapeake bridge. I've stayed at other budget hotels in the area, and it was definitely worth spending a few extra dollars to stay here.

5745 Northampton Boulevard Virginia Beach VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

Red Roof Inn Virginia Beach - Norfolk Airport places you within a few miles (5 km) of Lake Taylor Hospital and Cypress Point Country Club. This 148-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's near the airport and also near Norfolk Botanical Garden and Sentara Leigh Hospital.


Rooms

All of Red Roof Inn Virginia Beach - Norfolk Airport's 148 air-conditioned rooms provide microwaves, refrigerators, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Ironing boards are also included.


Property features

Guests of Red Roof Inn Virginia Beach - Norfolk Airport enjoy an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.

Room options

Deluxe Room, 1 Queen Bed (Smoking)

Queen 1 | Sleeps 2

Deluxe Room, 2 Queen Beds (Non-Smoking)

Queen 2 | Sleeps 4

Deluxe Room, 2 Queen Beds (Smoking)

Queen 2 | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Red Roof Inn Virginia Beach - Norfolk Airport

Everyone (9) Couples (19) Business (6) Family (9) Other (5) Friends (2)
3

close to restaurants, has a swimming pool

Everyone

When we called to try to do early check in, the lady on the phone was rude and no early check in. We finally checked at 5pm and the gentleman who check was in did not even smile, looked angry, or just having a bad day. The front desk staff were not hospitable except during their morning breakfast time when they served fresh doughnuts and coffee. The overall location of the hotel is good just need to have friendlier front desk staff. The house keeping ladies were very friendly and polite and always were eager to help.

By , from New York on Aug 11, 2017

Review comment responded on Aug 13, 2017

Thank you for you feedback we do value you as a customer and I will like to apologize for any inconvenience this may have caused you. I hope in the near future you consider staying with us again. Thank you

1

old hotel that needs refurbishment

Everyone

Old mattress with popping springs, dirty ancient carpet

By on Jul 14, 2017

3

ok for short stays

Everyone

Basic hotel. Comfortable bed, average room size. Donuts and beverages at breakfast. Room service was poor, but management did listen and offer me a credit.

By , from Largo,MD on Jul 4, 2017

Review comment responded on Jul 8, 2017

We do thank you for your feed back and value your opinion. Thank you We hope to see you again.

3

family outing

Everyone

Very good close to restaurants, beach and the kids loved the pool and the Krispy Kreme donuts in the morning

By , from New Jersey on Jun 26, 2017

Review comment responded on Jun 30, 2017

Thank you for your feed back and we look forward to seeing you again.

1

horrible

Everyone

The check in was pleasent. The checkout was horrible. I wanted to stay another night and they insisted on me coming to the office when I informed them.I was still in bed all along they had my ceedit card information in the system. The manager and front desk personal displayed the lack of customer service experience and training therefore, I checked out of the hotel and took my business elsewhere. I would not refer anyone to this establishment if asked about my experience at this hotel.

By on Apr 13, 2017

1
Everyone

Nor clean bed, dirty pillows, no protection cover pillows, smell not fresh No extra towels and no washcloths My husband got hurting foot by threshold between bathroom and open sink room.

By on Feb 24, 2017

4

nice and quiet, friendly staff, very accommodating

Everyone

Staff was very friendly and allowed us to check in several hours early. Gave us the choice of two rooms one in front and one in back. We chose the one in back to have privacy and quiet.

By , from Chesapeake VA on Dec 25, 2016

2
Everyone

The women at the front desk was nice and very helpful after she got off everything went downhill my wife didn't like at all she said the room was old tired dingy looking,with stains. So happy wife happy life so won't ever stay there

By on Aug 29, 2016

4
Everyone

Convenient and easy to find and very comfortable for overnight family stay.

By on Jun 30, 2016

5

great find!!!

Couples

Great value for your money. Comfortable, clean rooms. No pet fee! Breakfast (simple but great). Very nice staff.

By on Oct 14, 2015