Skip to main content
Beginning of main content

Red Roof Inn Virginia Beach - Norfolk Airport

2.0 out of 5.0

Recent guest reviews

Just...don’t even. I only stayed here because it was literally the last available in the area I needed to be in.

Paid for room via Orbitz. Showed up and was not allowed a room because Hotels.com didn’t transfer money to Redl

Too much money for location and quality of the hotel.

The beds appeared to have dead bugs and parts of dead bugs under the first fitted sheet. Room was filthy and looked like it had only been vacuumed in the center of room (along walls, in corners and under AC were covered in dirt and dust and other gross things). I am ashamed I let my family sleep here even a few hours.

Arriving at the room, the a/c had been turned off, so the room was extremely warm. The a/c unit did catch up, and did an adequate job of keeping the room cool the remainder of the night. The room appeared recently renovated and was clean, which was pleasing, also considering the price paid for the room. The biggest complaint was the price paid for the room, considering the amenities offered and the overall quality of the room and property.

Breakfast was donuts and coffee or juice. Nothing else. The room had mold or mildew on the ceiling. The thermostat had two settings cold or warm. It was all or nothing. There was a pile of cords and power strip just thrown on the nightstand. The beds were clean and comfortable.

When we called to try to do early check in, the lady on the phone was rude and no early check in. We finally checked at 5pm and the gentleman who check was in did not even smile, looked angry, or just having a bad day. The front desk staff were not hospitable except during their morning breakfast time when they served fresh doughnuts and coffee. The overall location of the hotel is good just need to have friendlier front desk staff. The house keeping ladies were very friendly and polite and always were eager to help.

Old mattress with popping springs, dirty ancient carpet

Basic hotel. Comfortable bed, average room size. Donuts and beverages at breakfast. Room service was poor, but management did listen and offer me a credit.

Very good close to restaurants, beach and the kids loved the pool and the Krispy Kreme donuts in the morning

The check in was pleasent. The checkout was horrible. I wanted to stay another night and they insisted on me coming to the office when I informed them.I was still in bed all along they had my ceedit card information in the system. The manager and front desk personal displayed the lack of customer service experience and training therefore, I checked out of the hotel and took my business elsewhere. I would not refer anyone to this establishment if asked about my experience at this hotel.

Nor clean bed, dirty pillows, no protection cover pillows, smell not fresh No extra towels and no washcloths My husband got hurting foot by threshold between bathroom and open sink room.

Staff was very friendly and allowed us to check in several hours early. Gave us the choice of two rooms one in front and one in back. We chose the one in back to have privacy and quiet.

The women at the front desk was nice and very helpful after she got off everything went downhill my wife didn't like at all she said the room was old tired dingy looking,with stains. So happy wife happy life so won't ever stay there

Convenient and easy to find and very comfortable for overnight family stay.

Great value for your money. Comfortable, clean rooms. No pet fee! Breakfast (simple but great). Very nice staff.

Clean and comfortable. .was more than I expected when I opened the door.. we got a smoking room and it did NOT smell like smoke at all. Great pick

We only needed a place to sleep. We were gone all day for both days we stayed. The room was small and basic. The only hiccup was a couple banging on our door immediately after check in while we were settling in, saying the office said it was their room. While I can't speak for what happened in the office, I can tell you their key didn't work in our door..but did work in the one next to ours.

5745 Northampton Boulevard Virginia Beach VA

Hotel highlights

  • Walking distance to Norfolk Premium Outlets
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Northwest, Red Roof Inn Virginia Beach - Norfolk Airport is a leisurely stroll from sights such as Norfolk Premium Outlets and Hampton Roads Agricultural Research and Extension Center. This 148-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a refrigerator, a microwave, and free local calls.


Property features

Guests of Red Roof Inn Virginia Beach - Norfolk Airport enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out and laundry facilities.

Room options

Deluxe Room, 1 Queen Bed (Smoking)

Queen 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds (Non-Smoking)

Queen 2 | Sleeps 4

Guest reviews for Red Roof Inn Virginia Beach - Norfolk Airport

Everyone (16) Couples (19) Business (6) Family (9) Other (5) Friends (2)
2
Business Business Travelers

Just...don’t even. I only stayed here because it was literally the last available in the area I needed to be in.

By on Aug 24, 2019

1
Everyone

By on Aug 21, 2019

4
Everyone

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

thank you for staying with us

3
Everyone

Paid for room via Orbitz. Showed up and was not allowed a room because Hotels.com didn’t transfer money to Redl

By on Nov 15, 2018

Review comment responded on Nov 18, 2018

thank you for your feed back . please give Hotels.com a call about this matter.

2
Everyone

Too much money for location and quality of the hotel.

By on Sep 3, 2018

Review comment responded on Sep 6, 2018

Thank you for your feed back. Our prices bet out our competitors in our area. We offer the lowest prices and we are only 15min away from the ocean front beach. Most guest choose our location due this and we have a host of eateries and a new outlet mall only 3min up the road from our location.

1

gross and dead bugs in bed

Everyone

The beds appeared to have dead bugs and parts of dead bugs under the first fitted sheet. Room was filthy and looked like it had only been vacuumed in the center of room (along walls, in corners and under AC were covered in dirt and dust and other gross things). I am ashamed I let my family sleep here even a few hours.

By on Aug 4, 2018

Review comment responded on Aug 9, 2018

Thank you for your feed back. We do apologize that your stay with us was so unpleasant. Our front desk is open 24hour and when a guest is unhappy we do try to meet the needs of our guest. Normal when you make a report to the front desk we would have locked room off and gave you a better room for you and your family. We do apologize again to you and your family.

3
Everyone

Arriving at the room, the a/c had been turned off, so the room was extremely warm. The a/c unit did catch up, and did an adequate job of keeping the room cool the remainder of the night. The room appeared recently renovated and was clean, which was pleasing, also considering the price paid for the room. The biggest complaint was the price paid for the room, considering the amenities offered and the overall quality of the room and property.

By on Jul 1, 2018

Review comment responded on Jul 6, 2018

Thank you for staying with us

2

served its purpose, but wouldn't stay long term

Everyone
Mold or mildew on ceiling

Breakfast was donuts and coffee or juice. Nothing else. The room had mold or mildew on the ceiling. The thermostat had two settings cold or warm. It was all or nothing. There was a pile of cords and power strip just thrown on the nightstand. The beds were clean and comfortable.

By , from Clarksville, TN on Aug 26, 2017

3

close to restaurants, has a swimming pool

Everyone

When we called to try to do early check in, the lady on the phone was rude and no early check in. We finally checked at 5pm and the gentleman who check was in did not even smile, looked angry, or just having a bad day. The front desk staff were not hospitable except during their morning breakfast time when they served fresh doughnuts and coffee. The overall location of the hotel is good just need to have friendlier front desk staff. The house keeping ladies were very friendly and polite and always were eager to help.

By , from New York on Aug 11, 2017

Review comment responded on Aug 13, 2017

Thank you for you feedback we do value you as a customer and I will like to apologize for any inconvenience this may have caused you. I hope in the near future you consider staying with us again. Thank you

1

old hotel that needs refurbishment

Everyone

Old mattress with popping springs, dirty ancient carpet

By on Jul 14, 2017

Red Roof Inn Virginia Beach - Norfolk Airport

5745 Northampton Boulevard, Virginia Beach, VA 23455
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.