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Recent guest reviews

Beautiful hotel. Great service. Would definitely stay again!

unsafe conditions during renovation, no signage directing guests, poor lighting, escalator from second floor broken. no access to 2nd floor by elevator , lounge on second floor closed, could hear construction noise on 12th floor

I booked this hotel mainly because of its location and because I'm a Marriott rewards member. The location is perfect. It overlooks the Elizabeth River, is within walking distance of so many restaurants, bars, and shops, and parking is easy. When I stayed, the hotel was undergoing some major renovations so it didn't look very inviting. I didn't mind this much because the room was upgraded and very nice. There were just other parts of the hotel that was under construction like some hallways, corridors, the walkway to the elevator, etc. The staff was very nice. Check in was fast. Had trouble contacting room service so I had to go downstairs to the restaurant for food; that was a little annoying. The bed was comfy. I'd recommend staying here, especially when the renovations are done.

I was VERY disappointed that the spa tub was not working! I would not have paid 300+ a night had I known it was not working.

Nice hotel with a good view of waterside in Norfolk

Good location. Property is old and in need of remodeling. Room seemed as if it was in the middle of construction.

Nice room working was cool would stay again ..................................................

After my flight was canceled, I booked (and paid for) a 2-double bed room. When I arrived, I was put in a hospitality suite with a Murphy bed and a pullout sofa. The room smelled and the bathroom was moldy. No discount or refund of the $310 room. The receptionist gave us free breakfast. This is my second bad experience in this hotel.

Walking distance to Waterside. Close proximity to the Expressway to get you to Virginia Beach and the airport.

While we were only spent one night in town, we accomplished a lot. We arrived to a welcoming hotel staff and were placed in a room overlooking the water. The room was spacious and very clean. We enjoyed appetizers in the bar and moved on to a great concert minutes away. Upon our return, we endulged with a few late night snacks across the street from the hotel. You will be completely satisfied staying at this property. Great location, wonderful rooms, excellent restaurant and caring staff.

No one. Lean the room at all and had to get tower and to refill the coffe and sugar.

This hotel was convenient for our purposes. We expected to find a working refrigerator and microwave, as we did there previously, but none were found. A staff member did bring a frig to our room but it didn't cool. Very frustrating.

It's a beautiful hotel. Front desk staff very professional and courteous

No complaints very nice. Hotel staff delivered requested microwave promptly & was VERY polite.

This is a very clean and comfortable hotel. Staff are great. The only critic I have is for the breakfast. Eggs, fruits all were industrial production with no taste. Such a nice hotel should not compromise breakfast just for saving money. The good thing is there are a lot of great breakfast places, such as 3-Way Cafe nearby. I recommend this hotel.

The hotel had been sold out the night prior to our stay, so we were told that we would be called when a room became available. I had to ask about the room twice as the wait time had become uncomfortable. We had driven 7 hours to get there. I observed others checking in and receiving a room immediately. This was apparently for some good reason, but still I asked. The Front Desk personnel were surly when responding, but I was given a room on my second check. It was a little disappointing. All other services and personnel were great.

My sister and mom stayed at the Norfolk Waterside Marriott while visiting my niece who is in the Navy. It was a very nice hotel with clean rooms and comfy beds. The location was ideal for us to use as a base for our explorations, and enjoy the downtown area.

E Main St Norfolk VA

Room options

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Club Room, 1 King Bed with Sofa bed, Business Lounge Access

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Club Room, 2 Queen Beds, Business Lounge Access

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, River View

2 Queen Beds | Sleeps 4

Hotel highlights

  • Walking distance to Norfolk Scope
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown within a short walk of Norfolk Scope, Norfolk Waterside Marriott is within 2 miles (3 km) of other popular sights such as Sentara Norfolk General Hospital. This 407-room, 3.5-star hotel has 2 restaurants, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including Shulas 347, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All 407 recently renovated rooms feature sofa beds, coffee makers, and free weekday newspapers. Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

Guests of Norfolk Waterside Marriott have access to an indoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 26 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Guest reviews for Norfolk Waterside Marriott

Everyone (14) Couples (10) Business (7) Family (6) Friends (2)
5
Partner Couples

Beautiful hotel. Great service. Would definitely stay again!

By on Jan 25, 2020

Review comment responded on Jan 25, 2020

Dear Guest, it was our pleasure welcoming you to Norfolk Waterside Marriott. We are pleased to know you were impressed with our modern property as well as the excellent service provided by our associates. Thank you for your feedback, and we look forward to welcoming you back on your next visit to Norfolk. Sam Parry, CRDE Front Office Manager

3
Everyone

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

Thank you for taking the time to share your recent experience with us. We look forward to hosting you again in the near future.

5
Everyone

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

Dear Guest, thank you for rating your stay at Norfolk Waterside Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sam Parry, CRDE Front Office Manager

2
Everyone

unsafe conditions during renovation, no signage directing guests, poor lighting, escalator from second floor broken. no access to 2nd floor by elevator , lounge on second floor closed, could hear construction noise on 12th floor

By on Aug 23, 2019

Review comment responded on Aug 24, 2019

Dear Guest, thank you for taking the time to leave your review. We are currently redesigning our hotel, and we want to apologies for the challenges and inconveniences this caused. We hope you will choose to stay with us again so as to experience our refreshed and remodeled property. Sam Parry, CRDE Front Office Manager

4
Partner Couples Family

I booked this hotel mainly because of its location and because I'm a Marriott rewards member. The location is perfect. It overlooks the Elizabeth River, is within walking distance of so many restaurants, bars, and shops, and parking is easy. When I stayed, the hotel was undergoing some major renovations so it didn't look very inviting. I didn't mind this much because the room was upgraded and very nice. There were just other parts of the hotel that was under construction like some hallways, corridors, the walkway to the elevator, etc. The staff was very nice. Check in was fast. Had trouble contacting room service so I had to go downstairs to the restaurant for food; that was a little annoying. The bed was comfy. I'd recommend staying here, especially when the renovations are done.

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

Dear Guest, thank you for recommending Norfolk Waterside Marriott to future travelers and for being loyal to our brand. We are glad you liked our attentive staff and comfortable beds. We are especially happy to read you enjoyed our ideal location and the energizing views of Elizabeth River from our hotel. We look forward to welcoming you back on your next visit to Norfolk. Sam Parry, CRDE Front Office Manager

3
Partner Couples

I was VERY disappointed that the spa tub was not working! I would not have paid 300+ a night had I known it was not working.

By on Jul 3, 2019

Review comment responded on Jul 4, 2019

Dear Guest, thank you for taking the time to write a review. We are sorry for the maintenance issues you described in your bathroom, which led to the disappointment while you were here. Your concerns have been shared with appropriate individuals to improve going forward. We hope to welcome you back soon for a much-improved experience. Sam Parry, CRDE Front Office Manager

5
Everyone

By on Feb 2, 2019

5
Everyone

Nice hotel with a good view of waterside in Norfolk

By on Jan 14, 2019

Review comment responded on Jan 15, 2019

Dear Guest, thank you for choosing the Norfolk Waterside Marriott. We are pleased to know how much you liked our hotel and the view it offers. It was our pleasure having you as our guest, and we invite you to stay with us again the next time you are in the area. Sam Parry, CRDE Front Office Manager

2
Everyone

Good location. Property is old and in need of remodeling. Room seemed as if it was in the middle of construction.

By on Oct 1, 2018

4
Everyone

Nice room working was cool would stay again ..................................................

By on Sep 3, 2018

Norfolk Waterside Marriott

235 E Main St, Norfolk, VA 23510
url importing https://www.orbitz.com/Norfolk---Virginia-Beach-Hotels-Norfolk-Waterside-Marriott.h14905-p2.Hotel-Reviews