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Recent guest reviews

Night stand had a pair of dirty men's underwear in it and sheets were burn holes in them

While the location was great and the prices were affordable, the service and amenities were absolutely TERRIBLE! The night concierge man was incredibly rude. They gave us a room where the air conditioning didn't work and when we asked for a room change, the concierge gave us another room which was different than what we had booked, said nothing else was available and hollered at us from a floor below until we came out of the room to change it. All this happened at 2am at night! When we requested an extra blanket, the same concierge told us to fetch it ourselves at 3 am from the laundry room as he didn't want to leave the lobby as he claimed that many people were checking in. When we went to the lobby, we saw that NO ONE was checking in and he was lying. We froze the night and had to use towels as blankets.

We had ants in our room. The pool was not open when all the other hotels had thier pools open. I’m not clear on if I was billed correctly either. Check out would not give me a bill

Room wasnt that clean. Sheets were stained and tub had hair in it.

The only thing that really bothered us during our stay was that the shower mat had Heavy mold Spots where it was glued down to the shower floor and because I’m very allergic to mold I didn’t use the shower that often but other than that things were pretty good

Great place to stay. I've been here twice this year so far.

I always stay here when I'm in town. Great staff and the facilities are clean.

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The room smelled of mildew because the AC leaked into the carpet. The refrigerator didn’t work and took me complaining twice to get a new one put in the room. They came to suck the water up from the carpet and laid towels down to soak up the continuous dripping of the AC and offered no discount at all. There were no other hotels in the area and said they had no other rooms available. The owner was kind and helpful but should not rent rooms out to people if they are not to standard.

I was bit by a tick and had to move to another room 2am in the morning. The hotel told me if i wanted a refund i had to leave the hotel immediately.

Perfect location for price. I didn’t mind it at all.

Not the greatest plea ever to stay. Half the electricity in my room didn’t work. The lock to the door was broken too.

Hotel was not far from the beach. The swimming pool was awesome and large. The hotel staff were helpful and very friendly.

There was a lot of hair in the bed. I asked front desk for extra sheets, they provide it but only a sheet. Dirty place. Unhealthy.

It was a great experience, very close to the beach. Rooms were very clean.

21st St Virginia Beach VA

Hotel highlights

  • Walking distance to Virginia Beach Convention Center and Virginia Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Located in Northeast Virginia Beach, Ambassadors Inn & Suites is within a 10-minute walk of popular sights such as Virginia Museum of Contemporary Art and Virginia Beach Convention Center. The 97 rooms at this hotel include refrigerators, microwaves, and flat-screen TVs.


Rooms

Ambassadors Inn & Suites's 97 rooms are air-conditioned and provide microwaves, refrigerators, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Ambassadors Inn & Suites enjoy free WiFi in public areas, coffee in a common area, and a TV in a common area. If you decide to drive, there's free parking. Friendly staff can provide concierge services, and also offer advice about sightseeing.

Room options

Standard Double Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Ambassadors Inn & Suites

Everyone (18) Couples (8) Family (22) Friends (2)
4
Everyone

By on Dec 11, 2020

Review comment responded on Dec 21, 2020

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

5
Everyone

By on Oct 19, 2020

Review comment responded on Oct 21, 2020

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback.

2
Everyone

Night stand had a pair of dirty men's underwear in it and sheets were burn holes in them

By on Oct 5, 2020

Review comment responded on Oct 7, 2020

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

1
Friends

While the location was great and the prices were affordable, the service and amenities were absolutely TERRIBLE! The night concierge man was incredibly rude. They gave us a room where the air conditioning didn't work and when we asked for a room change, the concierge gave us another room which was different than what we had booked, said nothing else was available and hollered at us from a floor below until we came out of the room to change it. All this happened at 2am at night! When we requested an extra blanket, the same concierge told us to fetch it ourselves at 3 am from the laundry room as he didn't want to leave the lobby as he claimed that many people were checking in. When we went to the lobby, we saw that NO ONE was checking in and he was lying. We froze the night and had to use towels as blankets.

By , from DC on Sep 8, 2020

Review comment responded on Sep 9, 2020

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

2
Family with small children

We had ants in our room. The pool was not open when all the other hotels had thier pools open. I’m not clear on if I was billed correctly either. Check out would not give me a bill

By , from Edgewood MD on Jul 26, 2020

Review comment responded on Jul 28, 2020

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

4
Partner Couples

Room wasnt that clean. Sheets were stained and tub had hair in it.

By on Jun 23, 2020

Review comment responded on Jun 23, 2020

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

3
Partner Couples

The only thing that really bothered us during our stay was that the shower mat had Heavy mold Spots where it was glued down to the shower floor and because I’m very allergic to mold I didn’t use the shower that often but other than that things were pretty good

By , from Evington Virginia on Jun 3, 2020

Review comment responded on Jun 8, 2020

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

5
Family Family

Great place to stay. I've been here twice this year so far.

By on May 13, 2020

Review comment responded on May 13, 2020

Thank you so much for staying with us and for the wonderful review and we very much look forward to seeing you again soon.

5
Family Family

I always stay here when I'm in town. Great staff and the facilities are clean.

By , from Wingate on May 6, 2020

Review comment responded on May 7, 2020

Thank you so much for staying with us and for the wonderful review and we very much look forward to seeing you again soon.

5
Everyone

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Once again sincere thank you on behalf of the staff & the management of this hotel

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