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Candlewood Suites Norfolk Airport by IHG

2.5 star property
Hotel in Norfolk with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Candlewood Suites Norfolk Airport by IHG

Lobby
BBQ/picnic area
Exterior
Coffee/tea maker
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
5600 Lowery Rd, Norfolk, VA, 23502
  • Place, Lake Taylor Hospital
    ‪11 min walk‬
  • Place, Gallery of Military Circle
    ‪18 min walk‬
  • Place, Sentara Leigh Hospital
    ‪3 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(24 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

7.0 out of 10
Good
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the neighborhood

Norfolk

Candlewood Suites Norfolk Airport by IHG places you within a short walk of Lake Taylor Hospital and within a mile (2 km) of Gallery of Military Circle. This 120-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • Lake Taylor Hospital - 11 min walk - 0.6 miles
  • Eureka Lodge - 17 min walk - 0.9 miles
  • New Journal & Guide - 17 min walk - 0.9 miles
  • Gallery of Military Circle - 18 min walk - 1.0 mile
  • Sentara Leigh Hospital - 3 min drive - 2.0 miles

Getting around

  • Civic Plaza Station - 7 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 9 min drive

Restaurants

  • ‪Wawa - ‬8 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Subway - ‬10 min walk
  • ‪Royal Farms - ‬12 min walk

About this property

Candlewood Suites Norfolk Airport by IHG

Hotel in Norfolk with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Norfolk Airport by IHG features a 24-hour gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a terrace, and laundry facilities.
TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Kitchens, coffee makers, and free local calls are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per week (maximum USD 150 per stay)
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Frequently asked questions

Are free cancellation options available at Candlewood Suites Norfolk Airport by IHG?

Candlewood Suites Norfolk Airport by IHG provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Norfolk Airport by IHG?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Norfolk Airport by IHG on Dec 21, 2025 start from $75.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Candlewood Suites Norfolk Airport by IHG?

This hotel is located in Norfolk, close to Greenbrier Mall, Norfolk Premium Outlets, and Norfolk Botanical Garden. You'll also find Norfolk Scope and Virginia Zoo within a short drive.

Is parking available on site at Candlewood Suites Norfolk Airport by IHG?

Yes, self parking is offered for free at the hotel.

Does Candlewood Suites Norfolk Airport by IHG include a casino?

No, Candlewood Suites Norfolk Airport by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Norfolk Airport by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Norfolk Airport by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as a 24-hour fitness facility.

Are there hot tubs at Candlewood Suites Norfolk Airport by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Norfolk Airport by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Norfolk Airport by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Norfolk Airport by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Norfolk Airport by IHG for a fee of USD 150 per pet, per week.

Does Candlewood Suites Norfolk Airport by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Candlewood Suites Norfolk Airport by IHG?

The closest major airport to Candlewood Suites Norfolk Airport by IHG is Norfolk Intl. Airport (ORF), which is 3.5 mi away (9 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 24.2 mi away.

Are there rooms with balconies at Candlewood Suites Norfolk Airport by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Norfolk Airport by IHG.

Candlewood Suites Norfolk Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 744 reviews
Rating 8 - Good. 211 out of 744 reviews
Rating 6 - Okay. 103 out of 744 reviews
Rating 4 - Poor. 55 out of 744 reviews
Rating 2 - Terrible. 64 out of 744 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

amber

Stayed 1 night in Aug 2025

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
I recommend this property.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ashrymaty, Long Island City

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like mold.
Stayed 1 night in Aug 2025

4/10 Poor

Patricia

Disliked: Property conditions & facilities
The property needs some updating. The air conditioning was not working correctly. When we first got in the room everything was wet. The humidity was really high. Both floors were wet. Had to turn on the heat to dry everything out and then turn off the unit completely. Also the facets in the bathtub was backwards so we thought we didn’t have hot water. The front dest suggested the faucet was inverted and it was.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

8/10 Good

Rachelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a quiet hotel! Thank you for the great stay.
Stayed 4 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Alison

Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Stayed 1 night in May 2025

10/10 Excellent

Dima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for good price
Stayed 1 night in Jul 2025

8/10 Good

Tiarah

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was well kept, the only thing they should check in on more was the cleaning of the elevators. I would like to give the front desk worker Tay props!! She was excellent funny extremely helpful !!
Stayed 2 nights in Jul 2025

2/10 Terrible

Wendy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the hotel was very disappointing. Cleanliness and upkeep were clearly not a priority, and our expectations were not met. Worst of all, we were not told they were having issues with their fire alarm and we were woken up at 4 am by the fire alarm going off. We rushed downstairs along with other guests and given no direction or explanation after the fire alarm turned off. We all just assumed that it was a false alarm however no explanation was ever given by staff until the day after when it was time for us to check out.
Stayed 2 nights in Jul 2025

8/10 Good

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for the time that we needed to stay. The front desk associates were great. Very friendly, hospitable, inviting, and helpful. The only thing that I didn't like was that our tub/shower wasn't very clean. There were strands of hair in it. The toilet could have used a better cleaning as well. There were yellow stains that were at the base of the toilet. Also, the door to the bathroom was not leveled and dirty looking. Other than these things, our room was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremiah

Stayed 3 nights in Jun 2025

4/10 Poor

glen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Don’t go there.

The ice machine in the room didn’t work and they had no ice machine stations on the floors. We had a fire alarm in the middle of the night so we all had to stand outside for an hour and there was nothing wrong. And upon check out I was charged hundreds of extra dollars for no reason since I had paid the full price on this platform. Also, the towel rack in the bathroom just came off the wall. The drywall just gave way and let it fall.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, extremely clean and check in was a breeze!
Stayed 3 nights in Jul 2025

4/10 Poor

Alison

Disliked: Cleanliness, property conditions & facilities

Unfortunate

Hotels.com description of the hotel rooms are listed inaccurately on the website, first. The hotel allowed me to move into a room on day 3 of my stay, one that matched the correct website description. The hotel is having issues with condensation in the ductwork which has created mold or the smell all throughout. The room gave me a horrible headache daily and my animals are not feeling well as a result of the smell. I moved hotels. The fire alarm continuously goes off due to the condensation affecting the wiring. It’s alarming to deal with the loud noise early in the morning with 2 frantic pets and guests. The hotel is understaffed and needs new management to help create a safe and overall healthy environment that doesn’t violate OSHA regulations. Being in the service industry for years, you create expectations and standards of care and hospitality. This hotel is lacking and it’s unfortunate!
Stayed 11 nights in Jun 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and hospitable. The staff were very courteous.
Stayed 1 night in Jul 2025

8/10 Good

Joseph Edward

Traveled with family
Liked: Staff & service, amenities
Good property for a value hotel. The building is kind of dated. If you are looking for a lot of USB ports for your electronics, look somewhere else. The age of the building is apparent because of old outlets, light switches, etc. They work...just a little dated. Otherwise pretty clean and the staff was great!!! Overall, a good value option.
Stayed 5 nights in Jun 2025

2/10 Terrible

Warren

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not clean. Refused to sleep in the bed.
Stayed 5 nights in Jun 2025

8/10 Good

Delshawn Tralvis

Liked: Property conditions & facilities
Stayed 14 nights in Jun 2025

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