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Recent guest reviews

Was sent to a dirty room upon check-in, then informed that there were no rooms of the type we reserved available. The room we ended up getting was dirty. Will not recommend this place to anyone if they can afford to stay elsewhere.

What i like was it was close to stores 😀 what i didn't like is that the rooms where very filthy mildew. Also carpet was not clean the bed sheet was nasty the walls was horrible holes in the ceiling holes in the wall mole in the tub toilet was nasty urine feces around toilet seat was very very unhappy this is the worst i experience staying in a candlewood suite😞😢

Location was excellent. Near airport and businesses such as stores and restaurants.

Bath drain slow but fix, bathroom door needs fixing. Staff very good and helpful.

Property was clean and convenient. Nothing else notable.

Was spending the night for a business meeting nearby.

Okay business hotel. No breakfast provided. No restaurant.

This is not somewhere you would want to stay because they say there in the process of renovating, I doubt that very much. No chairs or couch to sit on in the room and when they did bring up two chairs they were filthy. Just stayed here while I did a job in Virginia Beach and you get what you pay for. Look for something better than this hotel.

staff are very friendly, and helpful. overall was perfect

Hotel was adequate for the money, staff were courteous, friendly and knowlegable.

Great stay. Clean and easy access. It would be nice to have a king size bed and breakfast, but overall it was a great place and I would return.

I enjoyed my short time there. Theroom is nice, the staff too. And is located near the airport. Big deal for a nice price.

This is my second time staying here and I'm not to pleased with this stay cause I had dirty towels in my room and the person that checked me in didn't offer me the rewards program that the hotel has and if I had to refer someone to this hotel no cause I wouldn't want them to go through the same thing

This was a great place to go to and stay I'd stay here again

I picked this hotel because of the good reviews. I want to share my experience so that it will provide a fair picture to you, if you pick this location. I stayed there from Saturday (6/22) afternoon to Monday noon (6/24), and here are my impressions: Prons: 1) We arrived to hotel at 3PM (regular check in time) and they made us wait for another 30 minutes. 2) Front office staff is not very responsive and friendly, more on a "don't ask us any question, don't want anything from us" attitude. 3) A/C in the room was overworking, and me & my significant other ended up getting sick after 2 nights of staying there -- with sore throat and fever. 4) There was no comforter in the room, only thin linen at the top of the bed. 5) Bed and carpet did not look clean. Prons: 6) Bathroom looked nice, although room was looking old and under maintained. 7) Around the hotel, there were many stores and restaurants (i.e. Wallmart, Target, Starbucks, Subway, etc.) 8) Distance from beach was ~15 minutes. 9) There was a big fridge and electric stove in the room (in case if you want to cook) Overall, if you are planning for "relaxing, romantic" gateway, this is NOT the right place to go, and we would NOT be booking the same hotel, again.

This was an awesome hotel in my opinion! My room was excellent. I was amazed at the full sized Fridge, dishwasher and 2 electric ranges for cooking!! The furniture was nice as well, I didn't get to test out the recliner but the desk chair was plenty comfortable. The bathroom was nice too. There is also a small convenience store on site too, but it's pricey :-) Only downside was that the cable channels didn't match up to the listings they had posted LOL but that was not a big deal at all. The hotel is close to numerous shops and other happenings!

Me and the lady had a great time there. Slight mixup with the internet and had no pool there. It was close enough to downtown, the beach and the airport.

I was visiting my husband in Norfolk, where he is stationed. I would have liked the hotel to have a pool, and better pillows, but overall it was a great stay...seemed to be newly remodeled and very clean. Excellent customer service, the staff was so friendly and helpful! Also, free shuttle back and forth from the airport and anywhere within five minutes of the the hotel really beats the expensiveness of the taxis in the area!!!

Lowery Rd Norfolk VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle
  • 24-hour fitness center

Candlewood Suites Norfolk Airport, an IHG Hotel places you within a short walk of Lake Taylor Hospital and within a mile (2 km) of Gallery of Military Circle. This 120-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.


Rooms

The 120 rooms feature kitchens. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and DVD players. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

Candlewood Suites Norfolk Airport, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, free newspapers, and a terrace.

Room options

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Hearing, Bathtub)

2 Double Beds | Sleeps 4

Room, 1 Bedroom, Accessible, Non Smoking (Roll-in Shower)

1 Queen Bed | Sleeps 4

Studio Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing, Bathtub)

1 Queen Bed | Sleeps 2

Guest reviews for Candlewood Suites Norfolk Airport, an IHG Hotel

Everyone (4) Couples (4) Business (1) Family (9) Other (2)
2
Family with small children

Was sent to a dirty room upon check-in, then informed that there were no rooms of the type we reserved available. The room we ended up getting was dirty. Will not recommend this place to anyone if they can afford to stay elsewhere.

By on Oct 1, 2021

1
Family

What i like was it was close to stores 😀 what i didn't like is that the rooms where very filthy mildew. Also carpet was not clean the bed sheet was nasty the walls was horrible holes in the ceiling holes in the wall mole in the tub toilet was nasty urine feces around toilet seat was very very unhappy this is the worst i experience staying in a candlewood suite😞😢

By on Aug 1, 2021

5
Family Family

Location was excellent. Near airport and businesses such as stores and restaurants.

By , from Franklin VA on Mar 13, 2020

5
Everyone

By on Mar 10, 2020

4
Family

Bath drain slow but fix, bathroom door needs fixing. Staff very good and helpful.

By on Jul 16, 2019

3
Family Family

Property was clean and convenient. Nothing else notable.

By on Mar 10, 2019

5
Everyone

Was spending the night for a business meeting nearby.

By , from Midlothian VA on Oct 27, 2018

3

okay business hotel

Everyone

Okay business hotel. No breakfast provided. No restaurant.

By on Jul 2, 2018

2

just somewhere to sleep

Everyone

This is not somewhere you would want to stay because they say there in the process of renovating, I doubt that very much. No chairs or couch to sit on in the room and when they did bring up two chairs they were filthy. Just stayed here while I did a job in Virginia Beach and you get what you pay for. Look for something better than this hotel.

By on May 18, 2018

4

awesome family trip

Family

staff are very friendly, and helpful. overall was perfect

By on Nov 2, 2015

Candlewood Suites Norfolk Airport, an IHG Hotel

5600 Lowery Rd, Norfolk, VA 23502
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