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Recent guest reviews

Service in general good - dining opportunity lacking. For this price, breakfast should be offered.

Nice location, wonderful staff... there were some issues with heating for room; staff was quick to accommodate

Would definitely stay here again

This was absolutely the nastiest/worst hotel I have ever and I do mean ever stayed in. For starters, there was hair on the toilet in several spots, the seat and top of back. The bathtub was very old. It looked as if the tile had been repaired from holes with dark beige spots in it. I actually went out and paid for cleaning supplies to clean the bathroom before I could use it. The furniture was ancient, dirty and worn out. The TV was the smallest I have seen in a long time. I

The converted historic building was unique and nicely renovated.

Hotel was nice…staff was nice and location wise it was beautiful and i will always enjoy my time down in the Tidewater Area

Entire hotel smells like cigarette smoke. Hotel check in people were nice but I’d never stay again given the awful smell, smoke poured through the vents and in the lobby. Cleaning service had masks around necks but didn’t have them on their faces. I stayed at a Hampton inn the next day that felt so much cleaner. I am done with Marriott.

The building is clean and the beds are nice. But they need to do more to make the customers feel welcome. The Hilton make sure the customers can get their own ice without asking . They have meuns for takeout to make sure visitors can easily get food. They also have housekeeping. We do not have to make 24 advance notice for our room to be clean. Things are rough for people enough the least this place can do is make sure the guest is comfortable.

Hard to be impressed during Civid with everything closed. Staff was friendly and helpful.

Hotel could use some updating. Overall stay was great, staff went above and beyond. I most definitely will be staying here again.

Friendly staff, very clean. Room was nice and clean. Very quiet

Due to a family matter I was not ALLOWED to cancel this stay even though it was plenty of time to do so. I will not be using this Courtyard in the future. Orbits is on my do not use as well.

I am disappointed with this hotel and after seeing such high reviews I expected more. I've stayed at the Sheraton, Marriott, and wyndham but this was the worst hotel. Staff was not personable, breakfast was horrible, and with the $19 parking, there was nothing special about the hotel. There was a norfolk city parking attendant sleeping in the lobby Sunday morning which was unflattering to the hotel. Just spend the money to stay somewhere else.

Staff was nice but breakfast was quite pricey! Very clean rooms.

Plume street Norfolk VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Downtown Norfolk, Courtyard by Marriott Norfolk Downtown is next to MacArthur Center and Douglas MacArthur Memorial. This 140-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers.


Property features

At Courtyard by Marriott Norfolk Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 25 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Courtyard by Marriott Norfolk Downtown

Everyone (24) Couples (3) Business (1) Family (10)
5
Everyone

By on Dec 15, 2022

4
Partner Couples

Service in general good - dining opportunity lacking. For this price, breakfast should be offered.

By , from Haymarket on Jun 28, 2022

4
Everyone

By on Feb 21, 2022

3
Business Business

Nice location, wonderful staff... there were some issues with heating for room; staff was quick to accommodate

By , from Santa Fe on Nov 16, 2021

5
Everyone

By on Aug 13, 2021

5
Family

Would definitely stay here again

By on Aug 9, 2021

4
Everyone

By on Aug 3, 2021

1
Everyone

This was absolutely the nastiest/worst hotel I have ever and I do mean ever stayed in. For starters, there was hair on the toilet in several spots, the seat and top of back. The bathtub was very old. It looked as if the tile had been repaired from holes with dark beige spots in it. I actually went out and paid for cleaning supplies to clean the bathroom before I could use it. The furniture was ancient, dirty and worn out. The TV was the smallest I have seen in a long time. I

By on Jul 25, 2021

5
Everyone

The converted historic building was unique and nicely renovated.

By on Mar 21, 2021

5
Everyone

Hotel was nice…staff was nice and location wise it was beautiful and i will always enjoy my time down in the Tidewater Area

By on Mar 11, 2021

Courtyard by Marriott Norfolk Downtown

520 Plume street, Norfolk, VA 23510
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