First Hotel Aalborg4.0 out of 5.0
Recent guest reviews
Price / quality is very good. Good staff. Has all needs, only missing expect is not having a restaurant. But it is not a problem with so many restaurants in the surroundings. Location is good and lot of services are on walking distance.
The hotel is on a central place near to airport, city and business. Friendly and harmonic atmosphere some steps away to the fjord and has a comfortable place for breakfast with sufficient fresh assortment and friendly atmosphere.
We stayed here on our trip back from our holidays in Norway. We asked for a quiet room and this was OK. However the rooms are really totally worn out, the lighting is awfull with only a large TL as the main light above an oversized mirror that reinforces the effect and the furniture contains stains (of what I don't want to guess). Also parking space is limited. Fortunately, the crew at the reception is friendly. We would not recommend this hotel as the price/quality ratio is unreasonable.
A bit mixed experince. Location is great but... I didn't get parking as promised at check-in and ended up to park in parking house in the middle of night, alone. Also, rooms are not modern even though bathrooms are recently updated. Ventilation is not adequate, breakfast is very crowdy with a busload of loud guests Saturday morning, no refill of shampoo or showergel .. all kind of basics that I would expect for the cost of room here.
I have used this hotel frequently when I stay in Aalborg. This time was unfortunately way below normal standards. At check in, we simple got the grumpy and arrogant "service" crew. She did not explain anything, not even about the parking, just hand over paper we should fill in. I prefer if she have explained why we have to fill in paper for parking. Have order a single room, got a room with extra bed! No Shampoo, different toilet paper. (Yes quality of toilet paper is important). I was in a hurry, told the service crew. No response and no action regarding shampoo. Toilet facilities are good, renewed few years ago. Quality of room was very poor, old, used, small. Breakfast YES it was as it is always at this hotel. Good very good, different Danish newspaper to choose. When you check in ask for Helle. She was all that the grumpy lady wasn't! Smilie, helpful. Helle simple made it easier for you as guest. I vote Helle employee of the month. Unlucky me the grumpy lady was also the lady whom checked me out. That's was the top of arrogance! She was talking to another person dining the check out process, hand over my recipe with out eye contact, but continued talking to the other person. I am sorry, but the stay was way below what you can expect. No more First Hotel in Aalborg.
Appropriate standard in rooms and hotel facilities, we got a large room for four heading family (Sofa bed and double bed) room amenities complete, including minibar and coffe (pad) machine. To add a hall stand to put some wardrobes on it would be welcome Very good breakfast, extensive selection and variety. No retsaurant for dinner, elevator out of time (shaky)
Stayed here for a night. The deco is pretty nice and tasteful. Location is good, which is next to the waterfront. The room is nice too, but if you were to be assigned a room next to the main road, it is really noisy as the room has no A/C hence you have to open the window to let the air in. It is pretty noisy but I am able to sleep due to extreme tiredness after the whole day touring. The bathroom is small and there is no place for you to put your Shower Gel/Shampoo in the shower cubicle ... which makes it impossible for you to have a good shower experience. Breakfast is pretty good, overlooking a garden through the side door. Overall, it is quite OK but can be further improved.
Decent sized room with some isssues: Stains on the bed and dust bunnies on the floor. Uncomfortable camping beds for the kids and we all ended up sleeping in the twin sized bed. No curtains on half of the windows and the lights woke us up in time for work. Too bad we where on vacation. Not enough preassure in the shower. No big deal, but worth mentioning We still had a decent stay. The staff was good, location pretty good and breakfast was more than enough. I am not sure if we would stay again. Maybe if the price was lower. At the moment I feel I overpaid and I also had to pay extra for parking
I was here for a one night stay during a business trip, and I must say that everything was just as i should be. Nice, quiet room, friendly staff, and a very nice breakfast. The hotel is centrally placed and in walking distance from the city centre.
The location is good, but the rooms feel ready for an upgrade. Upon arrival we found dirty glasses and a used towel in the bathroom. The friendly reception staff gave us clean glasses and immediately wrote a note to Housekeeping. You should avoid this hotel if the weather forecast is good. No air condition and a window that only opens in the top causes the room to be unpleasantly warm. The breakfast was a bit simple for a 4 star hotel.
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 557 reviews