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Holiday Inn Express & Suites Nogales

2.5 out of 5.0

Recent guest reviews

I am not the typical hotel guest as I am a hotelier. This was not my first choice to stay but the hotel I normally stay at was full. The first negative experience was at check in when the desk clerk announced my room number in front of other guests in the lobby. For a woman traveling alone, I was very concerned. As an owner and operator of a hotel, I usually inspect the hotel rooms I stay in. When I reached my room, I found the safety lock was not working properly and the maintenance man had gone home. The front desk clerk did not have a solution to correct the problem. Then I pulled the filter out of the air conditioning/heating unit and discovered it was incredibly filthy. This is a health issue. My guess is that it had not been cleaned in months. I was told the next morning that housekeeping has a cleaning schedule but from what I saw, I do not think they have been following their schedule. The cable access was very confusing and difficult to operate. The mattress pad was torn. I felt the price of the room did not justify the quality of my stay. I do have to say that the hotel was quiet. After this experience, I will never stay here again.

We were only there for about 6 hours of sleep, but the room was large and nice and the hotel was indeed pet friendly. There isn't much of a place to take a dog to the bathroom (our dog isn't trained to go to the bathroom on concrete or asphalt). The breakfast was very adequate and I found healthy choices. It was clean, quiet and safe (we had all of our worldly goods in or on top of our SUV). It's well lit, patrolled by security and well laid out. Good stay; wasn't cheap, but was worth it.

The staff was great to my wife and kids until I arrived for b'fast one morning. My wife is Mexican-American, and my kids appear Latino at first glance. Once I arrived in the b'fast area the staff yelled at my wife and tried to embarrass my wife and kids for not having a voucher. We'll never stay at another hotel in Nogales again. First and last time at an IHG property.

Nice and clean. Very welcoming atmosphere. Lots of free parking. Room very nice. Location is very handy to Interstate but is quite quiet. Decent breakfast at hotel included. Good Kuerig coffee in room. Pet friendly with a 25.00 fee.

I've stayed at both the best western and holiday inn express in Nogales AZ. I like the holiday inn better. It's a bit more expensive but worth it. Very large room with comfortable bed. Standard self serve breakfast. Friendly and helpful staff.

We tried bw but no pet policy. We hav e a groomed beautiful lab. No worries it gave us a chance to find this opportunity to get familiar with Holiday Inn xpress. What a relaxing , professional treat this was. Treated way above standards plenty amenities with fair cost per stay. Employees here.....forgetaboutit, they are the best and kind, courteous, non-pretentious group you can ask for. Wow, I like the old saying " you get what you pay for" Days inn is a slum compared to Holiday Inn express. Wonderful experience.... two thumbs up. Thank you and see you again HOLIDAY EXPRESS! !!!!!

The evening desk clerk was fantastic. Could not have been nicer. Gave us a room so we could kee an eye on our car full of our stuff. She even moved her car so we could. The room was nice and quiet and even dark for a hotel room. Morning breakfast was in a nice room and was about average.

We stayed here one night while traveling thru to Mexico. All the amenities one could want or need. The hotel is clean and spacious. Breakfast was just okay. I wasn't impressed. We reserved two rooms. They put us right next to one another. Enjoyed our stay.

This Holiday Inn Express is very nice, safe and clean. The Staff is very friendly. The breakfast was good and very organized and clean. It was our first time here and we will definitely return. The location is very convenient and near the border.

Nogales Az is both our first stop before entering Mexico and our first when leaving. Been snowbirding for years. Rooms clean, no aromas, Big and well stocked for a one night stay. Water pressure good, has a small fridge...no freezer, & a microwave. We always seem to have a room with a small sitting area besides the two queens (we prefer) and also a desk. Discounts available online....we use AAA/CAA Hint: You can usually make a discount booking in the parking lot before you come in. We r 'fly by the seat of our pants' people. Never know where or when we stop & for how long. Always very friendly peeps at the front desk....today it was Liz. They are also helpful,with local knowledge about where to eat...thx guys.....good in all places recommended!! Love that they allow our wee puppy....so many places have restrictions. He travels with his cage, and we r very responsible pet owners...no peeing by entrances and pick up the poo ! A fairly decent breakfast is offered between 6:30-9 Fair price for a most excellent & clean hotel.

850 W Shell Rd Nogales AZ

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Express & Suites Nogales is located 2.4 mi (3.8 km) from Santa Cruz County Chamber of Commerce & Visitor Center and within a 10-minute drive of Pimeria Alta Museum. This 99-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this Nogales hotel are Palo Duro Creek Golf Course and Sacred Heart Parish.


Dining

Free continental breakfast is included with your stay. Grab a bite to eat at the onsite restaurant or get an energy boost at the 2 coffee shops/cafés.


Rooms

All 99 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Free newspapers, free local calls, and hair dryers are other standard amenities.


Property features

At Holiday Inn Express & Suites Nogales, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include 2 meeting rooms, coffee/tea in a common area, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 112 reviews