Chatrium Niseko

3.5 star property
Family ski aparthotel with 4 restaurants
VIP Access

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Photo gallery for Chatrium Niseko

Studio | Minibar, in-room safe, individually decorated, individually furnished
Interior
3 Bedroom Penthouse Annupuri View | Mountain view
Minibar, in-room safe, individually decorated, individually furnished
2 Bedroom Penthouse Suite | Living room | Smart TV, heated floors

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    ‪2 min walk‬
  • Niseko Hanazono Resort
  • Niseko Annupuri International Ski Area
VIP Access
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Room options

2 Bedroom Suite Annupuri View

  • 840 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

2 Bedroom Suite

  • 872 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

3 Bedroom Suite Mt Yotei View

  • 1572 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

3 Bedroom Suite Annupuri View

  • 1572 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

2 Bedroom Suite Mt Yotei View

  • 829 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

1 Bedroom Suite Annupuri View King Room

  • 829 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

3 Bedroom Penthouse Mt Yotei View

  • 1862 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

2 Bedroom Penthouse Annupuri View

  • 1367 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

3 Bedroom Penthouse Annupuri View

  • 1819 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

1 Bedroom Suite Twin Room

  • 635 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

2 Bedroom Penthouse Mt Yotei View

  • 1270 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

1 Bedroom Suite King Room

  • 635 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite Mt Yotei View - Twin Bed

  • 829 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

Studio

  • 323 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

2 Bedroom Suite Annupuri View - Twin Bed

  • 840 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

2 Bedroom Suite - Twin Bed

  • 872 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 4 Twin Beds

2 Bedroom Penthouse Suite

  • 958 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Kutchan

Niseko Mountain Resort Grand Hirafu is within a 5-minute walk of Chatrium Niseko while other popular sites like Annupuri are within a couple of miles (3 km). This 72-room, 3.5-star aparthotel has conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 2 min walk - 0.1 miles
  • Niseko Takahashi Dairy Farm - 8 min drive - 4.0 miles
  • Kutchancho Asahigaoka Ski Area - 10 min drive - 4.7 miles
  • Niseko Annupuri Gondola - 14 min drive - 7.4 miles
  • White Isle Niseko Snowmobile Park - 18 min drive - 9.8 miles

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 132 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬1 min walk
  • ‪Musu - ‬3 min walk
  • ‪If Cafe - ‬3 min walk

About this property

Chatrium Niseko

Family ski aparthotel with 4 restaurants
Guests of Chatrium Niseko enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. There's free parking, and an airport shuttle (available on request) for JPY 35000 per vehicle one-way. The front desk has multilingual staff that can help with luggage storage, securing valuables, and concierge services. Other amenities at this ski aparthotel include a porter/bellhop, a fireplace in the lobby, and a gift shop.
Each apartment is soundproofed and features a kitchen with a microwave and a stovetop. A Smart TV comes with digital channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, slippers, and bidets. Other standard amenities include a minibar, an espresso maker, and free local calls. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese, Thai

Similar properties

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski lifts nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • High chair

Restaurants on site

  • Green Farm Deli Cafe
  • Kamimura
  • Kitchen by KAMIMURA
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Stovetop
  • Toaster

Dining

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Minibar

Bedrooms

  • Rollaway/extra bed: JPY 11,760 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Heated floor

Entertainment

  • Smart TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a village
  • In the mountains

Things to do

  • 24-hour gym
  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Ski storage
  • Bicycle rentals nearby
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 72 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle rentals
  • Built in 2012
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JPY 11760.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 2.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 11760.0 per night
  • High chair fee: JPY 0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: UnionPay QuickPass.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Frequently asked questions

Is free cancellation available at Chatrium Niseko?

Chatrium Niseko provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Chatrium Niseko?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Chatrium Niseko on Jun 15, 2025 start from $126.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Chatrium Niseko?

This aparthotel is located in Kutchan, a short 4-minute walk from Niseko Mountain Resort Grand Hirafu and also 17 minutes on foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. You'll also find Niseko Hanazono Resort and Shikotsu-Toya National Park within a short drive.

Will I be able to park at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel. Accessible parking and bicycle parking are also available.

Does Chatrium Niseko include a casino at the property?

No, Chatrium Niseko doesn't have a casino.

Will I find an indoor pool at Chatrium Niseko?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Chatrium Niseko?

There are many amenities for couples at this aparthotel, including in-room massages as well as a bar and a Michelin-rated restaurant.

Does Chatrium Niseko have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Chatrium Niseko feature a restaurant that includes a breakfast menu?

Yes, Chatrium Niseko has 4 restaurants, and serves breakfast for a surcharge.

Will Chatrium Niseko allow pets to stay for free?

No, pets aren't allowed at Chatrium Niseko.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Are there rooms with balconies that I can book at Chatrium Niseko?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy mountain or city views.

Chatrium Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 149 reviews
Rating 8 - Good. 30 out of 149 reviews
Rating 6 - Okay. 10 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 4 out of 149 reviews

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rand G

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and there were great options for food. Staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Adam Grey

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Whitney

Liked: Cleanliness, room comfort

5+ Star Experience

Stumbled onto this place when I could not find a place slopeside. Lucky to have done so. Better to be here just off the center of town with much more to do than slopeside. Place was immaculate and exquisitely thought out. Cannot imagine a friendlier more helpful staff. Eateries were well thought out and designed, and a lot of fun. Would not consider staying anywhere else in Niseko.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael, Loma Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking around town. Not ski in/out but frequent shuttle.
Stayed 5 nights in Feb 2025

8/10 Good

MIN HO, Hope Hull

Stayed 6 nights in Feb 2025

10/10 Excellent

Peter

Good service, good location n
Stayed 6 nights in Jan 2025

8/10 Good

kerryn

Liked: Cleanliness
Great - easy and very convenient location. Housekeeping was quite late though in the day for those not checking out. Concierge information could be better and more readily available re tours/local area and transport explanations etc. But overall, very good.
Stayed 7 nights in Jan 2025

10/10 Excellent

Corinta, Mira Loma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality. Room was perfect. Felt like home.
Stayed 5 nights in Jan 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Gyendra

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, room comfort

Great location

The hotel is a bit old. The location is great except we couldn't get a booking at any of their three good restaurants and we were there for a week. The staff were very helpful and courteous. Overall it was an 8/10.
Stayed 6 nights in Dec 2024

10/10 Excellent

Emmanuel Mojica, Vestal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away
Stayed 7 nights in Dec 2024

10/10 Excellent

Annie

Liked: Cleanliness, room comfort

Very good hotel environment

A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。
Stayed 2 nights in Nov 2024

10/10 Excellent

MASAHITO

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JAE JOON

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lior

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality super nice room and very friendly stuff
Stayed 2 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

NAPAPAT

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Traveled with group
Liked: Amenities
It’s great property
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Seongyeon

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Stayed 4 nights in Feb 2024

10/10 Excellent

Siu Yan

Stayed 2 nights in Apr 2024

10/10 Excellent

Mika

Stayed 7 nights in Apr 2024